₦airaland Forum

saint2ace:
From your APN List select the first one internet.ng.airtel.com

Ok, thanks

aribitoye:
How do I contact you for the activation of the 50mps Airtel unlimited?

in my signature

adibo:
Really confused on what to do. My Airtel 5G router basically does not work anymore. I have my subscription, but it does not browse 90% of the time. I end up having to spend extra money to subscribe on my MTN and Glo to be able to browse. It worked perfectly for a couple of months when I bought it last year. The whole problem started in february but it is now even worse. Since last week, I have not been able to browse with it for more than 10 minutes. I have done the factory reset, I have rebooted, I have called customer care severally, but nothing seems to change. It will work briefly and then stop working. Who can help?

Your router isn’t the problem, it is Airtel’s network in your area. I have been using Airtel since last year and it used to be very stable, but starting last week their terrible network issues hit my street. Since then, I have not been able to use it like before. The highest speed I get now is around 100 Kbps, which is basically unusable, and even that only lasts for about two minutes before it drops completely for 10 minutes or more.

I have sent several complaints to them on Twitter and have seen similar comments from other people in my area. They only promised to send an engineer to check the area, but nothing has been done so far.

At this point, the only solution is to stop subscribing to their network until they fully restore their service. Many people are saying that both Airtel and MTN shut down several masts nationwide to cut costs, which is why their service has suddenly gotten worse.

Does anyone know how I can get Glo Unlimited? I need to switch as soon as possible.

nurez305:
Your router isn’t the problem, it is Airtel’s network in your area. I have been using Airtel since last year and it used to be very stable, but starting last week their terrible network issues hit my street. Since then, I have not been able to use it like before. The highest speed I get now is around 100 Kbps, which is basically unusable, and even that only lasts for about two minutes before it drops completely for 10 minutes or more.

I have sent several complaints to them on Twitter and have seen similar comments from other people in my area. They only promised to send an engineer to check the area, but nothing has been done so far.

At this point, the only solution is to stop subscribing to their network until they fully restore their service. Many people are saying that both Airtel and MTN shut down several masts nationwide to cut costs, which is why their service has suddenly gotten worse.

Does anyone know how I can get Glo Unlimited? I need to switch as soon as possible.

Indiscipline on the roads is what is causing this. Fibre cables are laid for parts of and ISPs Network. But due to bad planning, people start digging for construction of whatever, and there's nobody to issue a digging permit.
So they just dig and damage a fiber cable.
I use IPNX, which is fibre connected all the way to my office. And for 3 months now it has been ZERO. Customer service can't even say a resolution time.
One person CONFESSED to me that there's so much cut cable left and right, the company is spending a lot repairing cables. People are just digging and cutting cable anyhow.

Curious346:
That's what I use currently.. the 5g for 50k and 20k unlimited data . It's super sweet

There's no unlimited data in their price list.
Are your sure ?
Please where are your seeing your unlimited data?

its a broadband/router based plan

uuzba:
There's no unlimited data in their price list.
Are your sure ?
Please where are your seeing your unlimited data?

there is glo unlimited though but its only for ESIM enabled phones only

nurez305:
Your router isn’t the problem, it is Airtel’s network in your area. I have been using Airtel since last year and it used to be very stable, but starting last week their terrible network issues hit my street. Since then, I have not been able to use it like before. The highest speed I get now is around 100 Kbps, which is basically unusable, and even that only lasts for about two minutes before it drops completely for 10 minutes or more.

I have sent several complaints to them on Twitter and have seen similar comments from other people in my area. They only promised to send an engineer to check the area, but nothing has been done so far.

At this point, the only solution is to stop subscribing to their network until they fully restore their service. Many people are saying that both Airtel and MTN shut down several masts nationwide to cut costs, which is why their service has suddenly gotten worse.

Does anyone know how I can get Glo Unlimited? I need to switch as soon as possible.

pheranme9:
I want to recommend a test, carry your router and leave your current location and go to a far place from home and rest it and see what happens, also place your router by the window side and reboot and retry it maybe it will work better.

I took the router to the office and it worked perfectly. I guess the issue is not the router but the network in my area. Thanks for the suggestion

nurez305:
Your router isn’t the problem, it is Airtel’s network in your area. I have been using Airtel since last year and it used to be very stable, but starting last week their terrible network issues hit my street. Since then, I have not been able to use it like before. The highest speed I get now is around 100 Kbps, which is basically unusable, and even that only lasts for about two minutes before it drops completely for 10 minutes or more.

I have sent several complaints to them on Twitter and have seen similar comments from other people in my area. They only promised to send an engineer to check the area, but nothing has been done so far.

At this point, the only solution is to stop subscribing to their network until they fully restore their service. Many people are saying that both Airtel and MTN shut down several masts nationwide to cut costs, which is why their service has suddenly gotten worse.

Does anyone know how I can get Glo Unlimited? I need to switch as soon as possible.

Yes, you are right. The router worked perfectly well when I took it with me to the office. If there is no solution in the next few days, I will have no choice than to switch to another network

pheranme9:
there is glo unlimited though but its only for ESIM enabled phones only

How much is the monthly subscription plan for the glo unlimited? Also, what are the requirements to get it? I have an esim enabled phone

thought as much. since you have discovered the problem and solution... you decide what next to do

adibo:
I took the router to the office and it worked perfectly. I guess the issue is not the router but the network in my area. Thanks for the suggestion

send us a DM pls

adibo:
How much is the monthly subscription plan for the glo unlimited? Also, what are the requirements to get it? I have an esim enabled phone

saint2ace:
Thanks boss, just got mine installed today. I appreciate the insight.

How has been your experience so far?
Can you run an extensive Speedtest by OOKLA for us here?

Ex0rrcist:
Stupid mods decided to just close it down, it has been closed for more than 3 months now. This is the only existing one.

Oh. Thats sad. Thanks

CharlesJok3r:
How has been your experience so far?
Can you run an extensive Speedtest by OOKLA for us here?

This is Iyana Ipaja Area of Lagos

akinremedy:
This is Iyana Ipaja Area of Lagos

Oh wow. This is impressive 👏🏼

no internet network on airtel since yesterday evening here. anyone facing same issue here?

experienced a downtime from 6pm on thursday but i think it was restored at midnight but this one has linger on for too long.

the only thing that’s making me stick with airtel is this unlimited data plan, i just hope mtn can wake up one day and give them a competition on that side mehn.

airtel is a useless company. they have literally “handicapped” me since yesterday evening.

yes truly, Airtel had some downtime yesterday, even some wifi were not connecting. i think its better now sha

VillageHustle:
no internet network on airtel since yesterday evening here. anyone facing same issue here?

experienced a downtime from 6pm on thursday but i think it was restored at midnight but this one has linger on for too long.

the only thing that’s making me stick with airtel is this unlimited data plan, i just hope mtn can wake up one day and give them a competition on that side mehn.

airtel is a useless company. they have literally “handicapped” me since yesterday evening.

Adex2442:
It's working now

The Spectranet self-care login page is no longer loading when I turn on my MiFi. How do I rectify this issue?

https://punchng.com/airtel-unveils-router-with-built-in-backup-power/

According to Airtel, the new 25k ODU router supports 4G and 5G, has in-built power pack and comes with 50Mbps unlimited plan for a month. Afterwards, you can subscribe to the 25k for 50Mbps or 45k for 100Mbps.

My issue now is that, I know that at some point, they will throttle the connection, maybe after you have used up to 1TB. I experienced it with the old 25k unlimited plan back then. This is why I will stick to Starlink. Also, unlike fibre, no way you can get the 50Mbps speed consistently as this is wireless.

dustmalik:
https://punchng.com/airtel-unveils-router-with-built-in-backup-power/

According to Airtel, the new 25k ODU router supports 4G and 5G, has in-built power pack and comes with 50Mbps unlimited plan for a month. Afterwards, you can subscribe to the 25k for 50Mbps or 45k for 100Mbps.

My issue now is that, I know that at some point, they will throttle the connection, maybe after you have used up to 1TB. I experienced it with the old 25k unlimited plan back then. This is why I will stick to Starlink. Also, unlike fibre, no way you can get the 50Mbps speed consistently as this is wireless.

dey play sir

akinremedy:
dey play sir

What is your point?

dustmalik:
What is your point?

most times people talk about Starlink as if it's perfect. It makes me laugh. Secondly about Fibre, let's even talk about MTN Fibre X as an example, it's serving and up most of the time. I know what i went through when there was fibre cuts in my area. It took 'em about 3 weeks to fix it. The disadvantage is people digging the roads at will. In Nigeria, no ISP is perfect. We just dey manage them

akinremedy:
most times people talk about Starlink as if it's perfect. It makes me laugh. Secondly about Fibre, let's even talk about MTN Fibre X as an example, it's serving and up most of the time. I know what i went through when there was fibre cuts in my area. It took 'em about 3 weeks to fix it. The disadvantage is people digging the roads at will. In Nigeria, no ISP is perfect. We just dey manage them

3 Weeks?
I'm using ipNX 3 months now, no internet.

akinremedy:
most times people talk about Starlink as if it's perfect. It makes me laugh. Secondly about Fibre, let's even talk about MTN Fibre X as an example, it's serving and up most of the time. I know what i went through when there was fibre cuts in my area. It took 'em about 3 weeks to fix it. The disadvantage is people digging the roads at will. In Nigeria, no ISP is perfect. We just dey manage them

I have been using Starlink since February 2023. In terms customer service, nothing in Nigeria comes close to it. When my router got burnt as a result of power surge, a new one was sent for free. When my cable got damaged, a new one was sent for free. When my dishy's gps had issues, an entire new kit was sent for free. I'm confident that if the gen2 system I have now develops an issue, it will be replaced with an entire Gen3 v4 system for free.

We have had like 3 notable outages worldwide since I've had it. The longest was about 2hrs. The only other times we experience extremely poor performance is during heavy rainfall. Of course it's not perfect, but you can't compare it with anything we have in Nigeria.

The fact is that we are suffering in this country. Internet is extremely expensive. In countries where things work as they should, there's no reason why I should be using Starlink since I live in the city, not some remote or isolated area. But because one can't rely on our fibre, I don't have a choice.

This Airtel people are Jokers imagine I'm on 50Mbps plan but can't even get pass 20Mbps like they capped my speed at below 50Mbps if I'm to use normal data i can hit over 60Mbps

Nastydroid:
yes sure it does

Was the SIM card of the ODU registered at their office or it was registered when they came to your house for installations?

moremuch1:
Was the SIM card of the ODU registered at their office or it was registered when they came to your house for installations?

The registration is done at their office

morikee:
This Airtel people are Jokers imagine I'm on 50Mbps plan but can't even get pass 20Mbps like they capped my speed at below 50Mbps if I'm to use normal data i can hit over 60Mbps

Are you certain you are on the 50Mbps plan to start with?

akinremedy:
The registration is done at their office

I would like to try this out of curiosity, to see the speed I can achieve and if there's some kind of throttling.

How much is the device and the 50Mbps plan altogether? I understand they also send an engineer to your location for the installation. Is that a separate service you will have to pay for?

dustmalik:
I would like to try this out of curiosity, to see the speed I can achieve and if there's some kind of throttling.

How much is the device and the 50Mbps plan altogether? I understand they also send an engineer to your location for the installation. Is that a separate service you will have to pay for?

You will pay 25k at their office for the device which also comes with 50Mbps plan for 30 days. You will be duly registered then tell you to go home that the installer will be at your location the following day. You won't pay the installer a dime for the service except if you want to be generous and that's all. I've not been throttled anyways. I'm past the 1.5TB threshold though, still counting

akinremedy:
Are you certain you are on the 50Mbps plan to start with?

100%