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MTN Fibrex Not Connecting To PSN - Gaming - Nairaland

Nairaland ForumEntertainmentGamingMTN Fibrex Not Connecting To PSN (842 Views)

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MTN Fibrex Not Connecting To PSN by 6footplus(op): 7:25pm On Oct 31, 2025
Has anyone noticed any issues signing in to PSN or playing games online with the new MTN FibreX?

Since yesterday, when I got mine activated, I've been able to update firmware, update games, but for some reason, I cannot play games online.
Every time I "Test Connection", I get a NAT Type Failed error, and it never connects. Funny thing is, I can see friend updates on the home screen as if I was connected to PSN, i can even enter PS Store, but I just cannot play with the NAT type error.

I don check online for possible solutions like enabling UPnP in the router admin, changing to Google DNS in the WiFi setup on my PS4, and other things, but it just won't connect.

Anybody get solution?
Because I wan try game and stream this weekend.
Re: MTN Fibrex Not Connecting To PSN by WantsandMore: 3:30pm On Nov 01, 2025
6footplus:
Has anyone noticed any issues signing in to PSN or playing games online with the new MTN FibreX?

Since yesterday, when I got mine activated, I've been able to update firmware, update games, but for some reason, I cannot play games online.
Every time I "Test Connection", I get a NAT Type Failed error, and it never connects. Funny thing is, I can see friend updates on the home screen as if I was connected to PSN, i can even enter PS Store, but I just cannot play with the NAT type error.

I don check online for possible solutions like enabling UPnP in the router admin, changing to Google DNS in the WiFi setup on my PS4, and other things, but it just won't connect.

Anybody get solution?
Because I wan try game and stream this weekend.
what Os version are you on? Try the 1.1.1.1 universal google dns
Re: MTN Fibrex Not Connecting To PSN by Bayshee: 10:55pm On Nov 03, 2025
I’m also having the same problem. Any solution?
Re: MTN Fibrex Not Connecting To PSN by CountinBlessins(m): 7:01am On Nov 10, 2025
yes go to your Lan setting select advanced
change your DNS settings from auto to manual
change primary DNS to 8.8.8.8
change secondary to 8.8.4.4

thANK ME LATER @6footplus @bayshee
Re: MTN Fibrex Not Connecting To PSN by CountinBlessins(m): 7:01am On Nov 10, 2025
WantsandMore:
what Os version are you on? Try the 1.1.1.1 universal google dns
May not work
Re: MTN Fibrex Not Connecting To PSN by 6footplus(op): 12:36pm On Nov 29, 2025
Lol... Bro e no work.
You know how many YouTube tutorials I don watch? Nothing worked.

I merged the WiFi bands, used Google DNS, did port forwarding, wetin I no do. All fail.

I don write MTN customer care, hopefully they'll fix it from their end.

CountinBlessins:
yes go to your Lan setting select advanced
change your DNS settings from auto to manual
change primary DNS to 8.8.8.8
change secondary to 8.8.4.4

thANK ME LATER @6footplus @bayshee
Re: MTN Fibrex Not Connecting To PSN by skyo78(m): 4:59pm On Feb 14
6footplus:
Lol... Bro e no work.
You know how many YouTube tutorials I don watch? Nothing worked.

I merged the WiFi bands, used Google DNS, did port forwarding, wetin I no do. All fail.

I don write MTN customer care, hopefully they'll fix it from their end.
Where you able to fix this? Unable to get into an online game, and even when it loads into the lobby, I'm getting over 800-1000ms pings.
Re: MTN Fibrex Not Connecting To PSN by Avtomatkalash: 2:35am On Apr 17
Did MTN get back to you regarding this issue, as I’m facing similar issues right now. I just got mine installed on Monday this week, and initially, I was able to connect download a few games and even play online games, yesterday I kept trying everything but it wouldn’t work, I kept getting either NAT 3 or NAT failed for some reason and the console wouldn’t connect to online services, I tried everything chatgpt told me to but I couldn’t solve it. I think the issue is most likely from MTN themselves, ChatGPT was saying that it was because of MTN’s “CGNAT pool” whatever that is. Please update us if you’ve managed to solve this. @6footplus
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