₦airaland Forum

aribitoye:
Seems Airtel has increased their subscription fee o. There isn't the option of 50mbps for 25k nor 100mbps for 45k again. We now have the rates the old 5g router displayed. Who else notice this?

na only you o

sauceEEP:
My 5G Airtel router stopped connecting to internet this morning, it was working yesterday... Imy unlimited data is still active........has anyone experienced this, any fix for it?

If you're using esim, just do a sim swap to a physical sim. Problem solved.

ANIKUDI:
I faced similar issues on my ZTE ODU when I got it last week, after it was installed, it connected without internet access, the installer had to restart it for it to connect, then after that it went off again after the installer had already gone, so I called him and he told me to restart the device again, I did that all through that day but it still refused to connect on checking the ODU dashboard, I noticed the Sim number showing there is totally different from the one I registered.

So I contacted the Airtel Office, they initially said the fault was from the installer that he might have installed someone else device, until I proved otherwise by showing the device IMEI which matches what I snapped at the office after payment. So they said the error might be that the device was initially registered for someone else but didn't go through, before they used same device to register for me, so the number is clashing.

I requested for my registered line to be converted to a physical Sim, since I saw it was active and tied to my Airtel account on the app, but to my greatest surprise, they said it doesn't support physical Sim. I just laughed it off, and took pictures of the Sim slot and sent to them, but they now said it may not work. I literally had to snap the pages on their manual that indicated it works with both eSIM and physical Sim, and the use of physical overrides the eSIM functional which makes the device make use of the physical Sim directly.

I had to further prove it to them by inserting my previous Airtel 20mbps unlimited Sim in it and told them that it works. They now called me the next day to speak on a conference call with their supervisor to explain my case with him, after a few hours later, they told me to go back to the office and try to get the physical Sim, but on reaching there they said NIMC portal was down. So I opted for a roadside SIM swap of the eSIM since it was weekend and I didn't want to wait to come back on Monday.

The Sim swap was successful and I have now installed the physical Sim into the Sim slot and it is working fine now without any issues or interruptions.

If you have eSIM registered for you already, just make sure first that the eSIM number issued to you is active, then take that number to any Airtel outlet and request for a SIM swap. Most Airtel staffs are not aware of this simple solution.

if I do the SIM swap, will the e-sim stop working or both the physical and e-sim work together??

nurez305:
if I do the SIM swap, will the e-sim stop working or both the physical and e-sim work together??

Once the swap is completed on the airtel system, the Esim stops working. The moment you insert the sim into the ODU, it switches automatically to the physical sim.

dustmalik:
Once the swap is completed on the airtel system, the Esim stops working. The moment you insert the sim into the ODU, it switches automatically to the physical sim.

Oh okay, let me continue managing my e-sim for now because I don't think the old black zlt has a SIM slot.

Thank God I have never experienced any down time that lasted for more than 1hour since more than a month that I have been using it.

Most issue we are seeing was cause by some people that always want to create a problem when there is non. I see no reason changing any settings aside the WiFi password if your router is already working.

I always follow our tech slogan that say, if it is working, don't touch it 😂😂😂

nurez305:
Oh okay, let me continue managing my e-sim for now because I don't think the old black zlt has a SIM slot.

Thank God I have never experienced any down time that lasted for more than 1hour since more than a month that I have been using it.

Most issue we are seeing was cause by some people that always want to create a problem when there is non. I see no reason changing any settings aside the WiFi password if your router is already working.

I always follow our tech slogan that say, if it is working, don't touch it 😂😂😂

It does, the sim is on the ODU, you will need screwdriver to access it

Peterlove11:
It does, the sim is on the ODU, you will need screwdriver to access it

oh okay. Thank you 👍

aribitoye:
Seems Airtel has increased their subscription fee o. There isn't the option of 50mbps for 25k nor 100mbps for 45k again. We now have the rates the old 5g router displayed. Who else notice this?

It also happened to my own, my isn't even browsing... I went to airtel office to complain yesterday

Mine also stopped working, any solution?

sauceEEP:
My 5G Airtel router stopped connecting to internet this morning, it was working yesterday... Imy unlimited data is still active........has anyone experienced this, any fix for it?

Rokynwastar:
If you're using esim, just do a sim swap to a physical sim. Problem solved.

Wow

Na today wey I squeeze time enter Airtel office wey Nimc no dey work, according to them.

NSEstudent:
Na today wey I squeeze time enter Airtel office wey Nimc no dey work, according to them.

🤣 I have been unable to do a new subscription since Saturday.

Mykcool:
🤣 I have been unable to do a new subscription since Saturday.

That one no be NIN issue na

NSEstudent:
That one no be NIN issue na

Na nin issue because I was to do a sim swap today at a roadside and it was same excuse of no network

NIN server not working again i did registration since morning up till now not activated.

Why can't they fix this NIMC issue once and for all it's very frustrating this country they must frustrate you on everything

bbally:
Na nin issue because I was to do a sim swap today at a roadside and it was same excuse of no network

Subscription and sim swap no be the same. NIN issue affects swap but not sub.

NSEstudent:
That one no be NIN issue na

I know why I said that, but no need to argue further.

Which kind wahala be this person no fit register for the past 4 days

Mykcool:
I know why I said that, but no need to argue further.

Bros no need to argue. NIN and sub operates on different platform and server.

I have a 4g router i bought 30k not up to 1 week that i want to give out, if you’re in lagos and interested, use dispatch to come pick it up, i’m on the island

07044666343 WhatsApp only

SilverG33k:
I have a 4g router i bought 30k not up to 1 week that i want to give out, if you’re in lagos and interested, use dispatch to come pick it up, i’m on the island

07044666343 WhatsApp only

picture

Is network available for registering sim now?

dukeo:
Is network available for registering sim now?

Still not going

If I switch to physical SIM, Will it work on normal phone if not, will it work on Airtel 5G router.

Kindly Note: The esim is for Airtel ODU

paparazy06:
If I switch to physical SIM, Will it work on normal phone if not, will it work on Airtel 5G router.

Kindly Note: The esim is for Airtel ODU

Don't put the odu sim in a 4g device. The sim will stop working as a router sim. Your unlimited 50mbps will be cancelled.

morikee:
Which kind wahala be this person no fit register for the past 4 days

thought I was the only one

Gshems:
Don't put the odu sim in a 4g device. The sim will stop working as a router sim. Your unlimited 50mbps will be cancelled.

You don't know why is going on

paparazy06:
If I switch to physical SIM, Will it work on normal phone if not, will it work on Airtel 5G router.

Kindly Note: The esim is for Airtel ODU

Normal phone, no; 5G router, yes.

It will even work on some 4G routers through 'the other way'

dukeo:
thought I was the only one

It's general problem which seems to be negligent

ANIKUDI:
This is strictly for the ZTE ODU users, you can use the ZTE Smart Life App to monitor your device and perform some settings.

Im stuck here
What password should I put

Buzzer99:
Im stuck here
What password should I put

'admin' works for me, make sure it's all in lowercase