CBN, Polaris Bank & Moniepoint — Who Is Holding My ₦15,000? - Business - Nairaland
Nairaland Forum › Nairaland General › Business › CBN, Polaris Bank & Moniepoint — Who Is Holding My ₦15,000? (160 Views)
| CBN, Polaris Bank & Moniepoint — Who Is Holding My ₦15,000? by jakD(op): 2:19pm On Jan 02 |
On 4th November 2025, ₦15,000 was deducted from my account during a failed Moniepoint POS transaction. Since then, Polaris Bank and Moniepoint have been pushing me to each other with no solution and no refund. I even wrote a formal petition to the CBN weeks ago, reporting this issue in detail. Till today, no response, no action, nothing. At this point, I honestly don’t know who is holding my money—Polaris or Moniepoint—and the CBN, which is supposed to regulate these institutions, seems completely inactive. If banks and fintechs can treat customers this way, then the system is clearly broken. This isn’t even about the ₦15,000 anymore; it’s about accountability and failed consumer protection. Mod, please! 1 Like 1 Share |
| Re: CBN, Polaris Bank & Moniepoint — Who Is Holding My ₦15,000? by olumided: 2:37pm On Jan 02 |
The best is to tweet them publicly. This deserves to be pushed to front page. jakD: 1 Like |
| Re: CBN, Polaris Bank & Moniepoint — Who Is Holding My ₦15,000? by jakD(op): 2:50pm On Jan 02 |
olumided:I've engaged them on X, sent them mail too, yet, no response |
| Re: CBN, Polaris Bank & Moniepoint — Who Is Holding My ₦15,000? by generalbent: 2:57pm On Jan 02 |
What an incompetent banking institutions, our banking system have failed woefully. 1 Like |
| Re: CBN, Polaris Bank & Moniepoint — Who Is Holding My ₦15,000? by jakD(op): 3:00pm On Jan 02 |
generalbent:Sincerely, General. |
| Re: CBN, Polaris Bank & Moniepoint — Who Is Holding My ₦15,000? by Adewale1603(m): 3:53pm On Jan 02 |
Every area and sector is a failure in Nigeria by default. Just pray Nigeria doesn't happen to you 1 Like |
| Re: CBN, Polaris Bank & Moniepoint — Who Is Holding My ₦15,000? by jakD(op): 4:04pm On Jan 02 |
Adewale1603:May God help us |
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