₦airaland Forum

GUO LOGISTICS: CUSTOMER SERVICE REPRESENTATIVE - WUSE II

PLEASE READ THE ENTIRE INFORMATION BELOW CAREFULLY BEFORE APPLYING

Job Summary:
The Logistics Customer Service Representative at GUO Logistics will play a key role in ensuring smooth and efficient handling of parcels and courier services across multiple locations. The role involves managing customer interactions, coordinating parcel movement, routing and tripping, ensuring proper packaging, registration, and inspection of all items, while maintaining high service standards that reflect the GUO brand’s commitment to reliability and customer satisfaction.

Key Responsibilities:

Serve as the first point of contact for customers, providing professional assistance on parcel booking, rates, delivery timelines, and other logistics inquiries.

Coordinate the routing and tripping of parcels to ensure prompt dispatch and timely delivery across all GUO Logistics locations.

Supervise and verify proper packaging, registration, and inspection of parcels before dispatch to ensure compliance with company policies and safety standards.

Track and monitor parcels in transit and proactively update customers on delivery status or any service delays.

Maintain accurate shipment documentation including waybills, manifests, receipts, and proof of delivery.

Handle customer complaints, claims, and inquiries effectively, ensuring timely resolution and customer satisfaction.

Work closely with the operations and dispatch teams to facilitate smooth coordination between terminals and delivery points.

Record and maintain customer data and transaction history accurately in the CRM system.

Support revenue collection and ensure all transactions are properly recorded and accounted for.

Promote GUO Logistics services by maintaining a positive and professional image in all customer interactions.

Requirements:

Education: Minimum of HND/Bachelor’s degree in Logistics, Business Administration, Supply Chain Management, or related field.

Experience: At least 1–3 years of proven experience in logistics, courier services, or transport operations, preferably within a structured logistics company.


Skills:

Excellent communication and interpersonal abilities.

Strong understanding of parcel handling and logistics operations.

Proficiency in Microsoft Office and logistics tracking tools.

Keen attention to detail and accuracy in documentation.

Ability to multitask and perform effectively under pressure.

Strong problem-solving and customer service orientation.


Key Competencies:

Customer-focused mindset

Teamwork and collaboration

Time management and organization

Professionalism and accountability

Problem-solving and adaptability

OFFICE ADDRESS:

Wuse II

The RUBY Centre, 762 Aminu Kano Crescent,
besides the 2nd traffic light after BANEX Plaza
by the left hand side (same building with Kilimanjaro)

Work schedule for this job role is as stated below:

Mondays to Sundays (with one day off every week)

7:30am- 1:30pm morning Shift.

1:00pm - 8:00pm Afternoon Shift.

SALARY: 110,000

How to Apply
Interested and qualified candidates should:

Click here to apply online

If you have design jobs too, let me know.

https://x.com/HavenDesignz/status/2067310027451343260?s=20

Why are they not advertising positions in NNPC & CBN.

Poor man pikin don suffer for this country.

So what is the option we have

Is company providing ACCOMODATION? ACCOMODATION in Abuja no be beans oo!

Corrections:
Is company providing ACCOMODATION? ACCOMODATION in Abuja no be beans oo!

They have buildings in all their parks where drives and other staffs can sleep so yes there's accomodation.

Dshocker:
Why are they not advertising positions in NNPC & CBN.

Poor man pikin don suffer for this country.

There are over 200 million Nigerians.

We can't all be eyeing NNPC and the likes.

Even some POS stand jobs now pay 80k to 100K

nlfpmod:
How to Apply
Interested and qualified candidates should:

Click here to apply online

Love this, more vacancies should be posted for people here to benefit. Not resident in Abuja

I only build websites and apps... nothing more than online stuffs, even marketing is my gigs

No be lie. I really think Fed needs to look into salary scale especially for this big companies like banks and other established companies , you can't be making millions and be paying people salary that can't take them home

Opmic:
Even some POS stand jobs now pay 80k to 100K

Even Tinubu did not bring this kind of CV to apply for the president of Nigeria

koladata:
No be lie. I really think Fed needs to look into salary scale especially for this big companies like banks and other established companies , you can't be making millions and be paying people salary that can't take them home

How do you measure 'big companies'. Is it by the volume of customer base, the money they make in a year (which you think is billions in your imagination), or the popularity of their name?

Do you know if the 'big' company is servicing debts, distressed or cutting expenses just to stay afloat?

Do you know if they have spent billions acquiring another company and expected to run at a loss for the next 5 years, before they can break even and make their first 1 kobo profit? How about losing a good chunk of their customer base and top talents to new competitors?

Listen, if you have never run a company of your own and paid salaries for at least 3 years, I cannot respect that person's opinion on business management.

I have ran businesses and paid salaries for 13 years. It is like going to war.

People wicked oh,110k for this economy? Money wey no near wetin I dey use buy beer for my dawgs

If you're not doing business or don't have a skill , you'll just cry in this country

All these grammar no too much for 110k ?

Very funny pay

same wuse 2 some persons were employed with SSCE result and to work in the office for 3 days ON and 3 Days OFF with a salary of 130,000 and they are still complaining of low pay?

nlfpmod:
How to Apply
Interested and qualified candidates should:

Click here to apply online

And a security earns 400k in my office, i think we are mad in this country,110k in an economy that transportation and feeding want to kill people? i fuel my car 200k monthly, despite that i know not many people can afford that,,,well learn skills that the society needs,,salary job is not worth it except you are well paid.

I run a business too and I know how it feels, I'm not talking about GUO , i'm talking about bigger companies like the banks declaring billions in profit but paying token, there many companies like that .

They setup a seperate recruiting company and bring you in as casual staff just to pay peanut

Dalohad:
How do you measure 'big companies'. Is it by the volume of customer base, the money they make in a year (which you think is billions in your imagination), or the popularity of their name.

Do you know if the 'big' company is servicing debts, distressed or cutting expenses just to stay afloat?

Do you know if they have spent billions acquiring another company and expected to run at a loss for the next 5 years, before they can break even and make their first 1 kobo profit? How about losing a good chunk of their customer base and top talents to new competitors?

Listen, if you have never run a company of your own and paid salaries for at least 3 years, I cannot respect that person's opinion on business management.

I have ran businesses and paid salaries for 13 years. It is like going to war.

ADURA123:
And a security earns 400k in my office, i think we are mad in this country,110k in an economy that transportation and feeding want to kill people? i fuel my car 200k monthly, despite that i know not many people can afford that,,,well learn skills that the society needs,,salary job is not worth it except you are well paid.

Bro, which state is this abeg

Dshocker:
Why are they not advertising positions in NNPC & CBN.

Poor man pikin don suffer for this country.

I dey tell you. Imagine N110k for those qualities, money wey I dey spend a day.

Let's just have a quick look at the job posting. It's a great opportunity for someone with a solid skillset and experience in Abuja! It's a really solid role.

victorazyvictor:
I dey tell you. Imagine N110k for those qualities, money wey I dey spend a day.

Where you see 110k dey spend in a day, why you choose to deceive yourself.

I think you should change.

Dshocker:
Where you see 110k dey spend in a day, why you choose to deceive yourself.

I think you should change.

Local man

Plz send me ur oza let me clear ur doubt.

victorazyvictor:
Local man

Plz send me ur oza let me clear ur doubt.

Oya now, prove me wrong ike Lawrence 0016452401 Access Bank

What happened to the former girl, did she dissappear or disappeared

Dshocker:
Oya now, prove me wrong ike Lawrence 0016452401 Access Bank

Pls take down your details.

There's a child in my school that bears this name and surname by the way.

victorazyvictor:
Local man

Plz send me ur oza let me clear ur doubt.

Mr 110k a day, i am yet to receive the money

Momcherry:
Pls take down your details.

There's a child in my school that bears this name and surname by the way.

Say hi to the child for me

DeltaBachelor:
Bro, which state is this abeg

Abuja, twenty characters or more

ADURA123:
Abuja, twenty characters or more

Okay. Thanks. Any vacancy please ? I am very much interested