₦airaland Forum

de3lar:
This are some of the reason why some product stores are not shipping to Nigeria again - I see “we can’t ship to your region” quite often now - unless it’s a choice item.

May God help us.

Yes. Most official phone stores no longer ship to Nigeria Been buying Xiaomi phones on AliExpress since 2016 now none of the big stores that sell them ship to Nigeria. Bought Xiaomi tabs from 2 stores late last year and none of those stores now ship to Nigeria. Ordered for an Anker Speaker from Euty store in March and had to request for a refund after the buyer protection expiration. They have since also stopped shipping to Nigeria.

It's a sad development and many more stores will sadly join as refunds keeps pilling up.

de3lar:
Most likely POST NL - it’ll be handled by NIPOST - pray you get your item cos NIPOST cannot be trusted at all.

True back in the days they used to be reliable but now na just to wait for refunds and i really need that goods oo

Sadeeqdikkko:
After two and a half years, Nipost finally delivered my earbuds.

2 years is wild.

Sadeeqdikkko:
After two and a half years, Nipost finally delivered my earbuds.

Did they call you or something? Or did it just recently arrive your post office?

Sadeeqdikkko:
After two and a half years, Nipost finally delivered my earbuds.

"Speedaf will be worse than Nipost"
DEY PLAY

lovewins:
Did they call you or something? Or did it just recently arrive your post office?

The tracking number for that item, would not be even available on AliExpress. Most certainly be notification from PO.

lovewins:
Yes. Most official phone stores no longer ship to Nigeria Been buying Xiaomi phones on AliExpress since 2016 now none of the big stores that sell them ship to Nigeria. Bought Xiaomi tabs from 2 stores late last year and none of those stores now ship to Nigeria. Ordered for an Anker Speaker from Euty store in March and had to request for a refund after the buyer protection expiration. They have since also stopped shipping to Nigeria.

It's a sad development and many more stores will sadly join as refunds keeps pilling up.

Eufy official
Anker official
Mi global store
Xiaomi authorized store
Memall
Hong Kong goldway
Poco online store.
Tronsmart official
Lenovo online store
Lenovo legion

Just some I can remember.
Funny enough, most of this stores still ship to neighboring African country.
It started with battery, and power bank, now phones and gadgets. A total exclusion might follow next

Olamak1:
I guess your internet speed is too slow for the video upload.

Yes, you can use the website on PC or activate "desktop version" of the site on your mobile browser. It should work.

Thanks I successfully uploaded it

Please I Need Advice on an AliExpress Return & Refund Dispute

I need some advice regarding an AliExpress dispute because I'm not sure what to do next.

I bought a replacement phone screen on AliExpress. When it arrived, I connected it to test it, and it worked normally, so I went ahead and installed it permanently on my phone. However, after about two or three days of use, the screen started developing faults. It began flickering, showing display issues, and eventually became unusable.

I opened a dispute on AliExpress and explained that the screen was defective. The seller initially offered me a partial refund without returning the item, but I declined because I paid for a fully functional screen and didn't think it was fair to lose part of my money for receiving a defective product.

After that, the seller insisted that I remove the screen and return it for a full refund. I explained several times that removing a fully installed screen is risky because phone screens are attached with strong adhesive. Trying to remove it can easily crack or damage the screen, even if you're careful.

Despite my explanation, AliExpress stepped in and ruled that I must return the screen before I can get a refund. The dispute page no longer gives me any option to explain my situation—it only asks me to upload a tracking number after returning the item.

My concerns are:

- The screen may get damaged while removing it, and the seller could refuse the refund because it is damaged.
- International return shipping from Nigeria to China is very expensive.
- I paid for a working screen, but the product turned out to be defective after installation.

Has anyone experienced a similar situation with AliExpress? Is there any way to get AliExpress to review or change the decision at this stage? Has anyone successfully convinced them to issue a refund without requiring a return?

I'd really appreciate any advice or suggestions from people who have gone through something similar.

Thank you.

kayus621:
Please I Need Advice on an AliExpress Return & Refund Dispute

I need some advice regarding an AliExpress dispute because I'm not sure what to do next.

I bought a replacement phone screen on AliExpress. When it arrived, I connected it to test it, and it worked normally, so I went ahead and installed it permanently on my phone. However, after about two or three days of use, the screen started developing faults. It began flickering, showing display issues, and eventually became unusable.

I opened a dispute on AliExpress and explained that the screen was defective. The seller initially offered me a partial refund without returning the item, but I declined because I paid for a fully functional screen and didn't think it was fair to lose part of my money for receiving a defective product.

After that, the seller insisted that I remove the screen and return it for a full refund. I explained several times that removing a fully installed screen is risky because phone screens are attached with strong adhesive. Trying to remove it can easily crack or damage the screen, even if you're careful.

Despite my explanation, AliExpress stepped in and ruled that I must return the screen before I can get a refund. The dispute page no longer gives me any option to explain my situation—it only asks me to upload a tracking number after returning the item.

My concerns are:

- The screen may get damaged while removing it, and the seller could refuse the refund because it is damaged.
- International return shipping from Nigeria to China is very expensive.
- I paid for a working screen, but the product turned out to be defective after installation.

Has anyone experienced a similar situation with AliExpress? Is there any way to get AliExpress to review or change the decision at this stage? Has anyone successfully convinced them to issue a refund without requiring a return?

I'd really appreciate any advice or suggestions from people who have gone through something similar.

Thank you.

Returning will cost more.
Should have negotiated for a better cut in partial refund.
At this point, you might just have to count your loss