₦airaland Forum

Bro no waste your time reply this guy wey quote u. If Una never sabi am Una dey dull for here. Moniker too plenty for am. Trying to engage in conversations till him knack person akpako for here 😁

KunlexyInc1:
Device was charged (can't really remember the percentage) and it was tested. There's no way we would dispatch a phone without testing the charging port. The buyer confirmed the phone charged and it still made the same sound Xiaomi devices plug when plugged in. Kindly read through and digest before rushing to comment. If you don't have prior experience, you can just ignore the dispute. Thanks.

Betnomore:
Bro no waste your time reply this guy wey quote u. If Una never sabi am Una dey dull for here. Moniker too plenty for am. Trying to engage in conversations till him knack person akpako for here 😁

Thanks chief.... I can sense that from his comment 🙏

dejialam:
₦48,000

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Maximize your property protection with the Crossfire CP-0612-2 V380 Pro Dual Lens Solar Camera. This premium, eco-friendly smart security camera delivers 24/7 standalone surveillance without electricity costs. Designed for off-grid homes, farms, and construction sites, it combines continuous solar charging with a revolutionary dual-lens monitoring system.

Last price and your location

iamoyindamola:
How much is he willing to refund?

He hasn't even mentioned that. Like I said, he has kept asking over and again what I'll like to be done as regards refund. What is fair to him is what he asks for. Which I don't understand because how are we talking about that. I gave him some considerations both time and replacement options which he shot down fiercely.

100FIX1:
strong8kIPTV

You've just been mouthing nonsense since.

First, you didn't wait for both parties account of events before giving judgement, now again, I'm sure you didn't read thoroughly kunlexyinc1 post before giving this your full refund verdict.

And you certainly don't understand the behaviour of oled screen once damaged.

From the narrations of the occurrence, op shouldn't be getting any refund at all - screen was damaged in his coffers.

Once an amoled screen cracks, it goes completely blind in a few minutes/hours.

It is not possible for a cracked oled screen to still display perfectly after 3 days and go off then.

Which explains why the phone is still on but no display.

Not that it is not charging (I'm suspicious of op's narration even, due to this) the 2% is not a reasonable reason for screen going blank and should not be linked together.

The phone hasn't gone of at 2% and is charging, only no longer display.

Before anyone attacks out of ignorance, do fact check on all I have said.


There shouldn't be no refunds at all but return of property to the owner.

As a vendor you wouldn't issue any refund at all? This your submission is enough to scare your future customers. He made a video same day he got the package. And from the submission of the seller, there was no Crack. Where is the issue of Crack you mentioned coming from?
The buyer already stated he wanted a full refund. It now left for the seller to say how much he is willing to refund and they make progress from there instead of dragging the issue and asking "what's fair?" everytime.

hapheeyxz:
Can we deal?

Sorry broski, sold it dis morning, na d buyer wake me up wit his call. Though I'm expecting anoda one either sunday or monday. If u still care for it, just mention me on sunday

Kingadex60:
I just dey laff you here, you want to buy used 350w panel for 25k.. you're funny ooo

Anyways post it on the solar group link below

https://www.nairaland.com/390522/solar-energy-complement-fta/2424#140125286

I STRONGLY believed he need NON-WORKING solar panels for fencing or decoration cox no one will sell 200W at such rate currently.

Except he’s hoping to disturb us later claiming someone scammed him 😂

KunlexyInc1:
Good day everyone,

I was just notified via my update tag as regards a dispute being opened by Joeysage

The device in question was a Poco X6 Pro 12/512gb paid in full by the said buyer for N310K on 13th July, 2026. After payment, he informed me that he would be sending someone to pickup which I affirmed. On notification of this development, I told my PA to test the device and never wrap the item as someone would be coming on behalf of the customer. Device was fully tested and all pictures of procured items (screen guard and pouch) pictures were shared with the buyer and he was given a code for pickup. On arrival by his person, my guy gave him all purchased items to check to confirm authenticity which he did before departure (take note that we didn't wrap the said device). His person left with the device and went to wrap which I know nothing about.

On the 16th of July, 2026, he sent me a message of receipt of device from his courier alongside a video. IN THE VIDEO, HE STATED THAT HE JUST GOT THE DEVICE AND SAW THAT IT WAS AT 2% (WHICH WAS CORRECT BECAUSE IT WAS EXTENSIVELY TESTED BEFORE IT WAS OFF AND HANDED OVER TO THE PERSON FOR CHECKS). SO WHILE OPERATING AND SAW THAT THE BATTERY WAS LOW, HE REACHED OUT FOR A CHARGER AND PLUGGED IT IN AND THE SCREEN SWITCHED OFF (ACCORDING TO WHAT HE SAID IN THE VIDEO SHARED).

Seeing this, I told him I don't know what could have happened however he should perform a hard restart. On doing so, the screen still didn't come up and in anger he told me he would be sending it back for a full refund. I politely told him that sending back isn't a solution, warranty doesn't cover screen defect for an item checked and supplied in good condition and also received initially and confirmed it displayed at first by him.

Device was sent back and received 22nd July, 2026, it was sent to Raya Care for checks and feedback gotten was that the screen is damaged and would need a complete screen replacement. I informed him on the outcome; he requested two alternatives so as for him to be fair in the situation (messages kept being edited all through as some indirect insults were passed but I never took it personal).

1. Refund
2. Replacement (but he doubts the integrity of whatever would be sent)

Due to the doubts for option 2, I told him that a refund would be better. Hence, I told him to give a fair decision in his refund quest and he CATEGORICALLY STATED FULL REFUND which I can't fulfill. All chat and video evidences available for anyone who cares to explore the details of the deal.

CC: codemaster2much, justasitis, iamoyindamola

Pick a struggle for God's sake. One minute it is the dispatch handling even when no sign suggests so on the phone. The next minute it is me, which are you saying so we know how to address this thing. Stop shifting goal posts pls.

If it's me you're addressing, there is still no merit in your words. Phone first went blank> I assumed it had gone off due to low battery>Plugged it in> Showed charging(blink fast you'll miss it) >Went blank again(even the video I sent you showed that same thing).
But let's even assume it went the way you're trying to bolden to defend your claim, how in God's name does that change anything in your favour. Abi dem no dey charge phone ni.
So now, according to your insinuation and what you'll prefer people to believe, handling is and was not ever an issue with the phone. You're only looking for a neck to tie so you can avoid responsibility. You're grasping at straws if at all chief.
Pls people make una talk for this matter abeg.

100FIX1:
strong8kIPTV

You've just been mouthing nonsense since.

First, you didn't wait for both parties account of events before giving judgement, now again, I'm sure you didn't read thoroughly kunlexyinc1 post before giving this your full refund verdict.

And you certainly don't understand the behaviour of oled screen once damaged.

From the narrations of the occurrence, op shouldn't be getting any refund at all - screen was damaged in his coffers.

Once an amoled screen cracks, it goes completely blind in a few minutes/hours.

It is not possible for a cracked oled screen to still display perfectly after 3 days and go off then.

Which explains why the phone is still on but no display.

Not that it is not charging (I'm suspicious of op's narration even, due to this) the 2% is not a reasonable reason for screen going blank and should not be linked together.

The phone hasn't gone of at 2% and is charging, only no longer display.

Before anyone attacks out of ignorance, do fact check on all I have said.


There shouldn't be no refunds at all but return of property to the owner.

I appreciate your comment, I do, but apparently you did not read my post properly. Both my submission and his verified there were no physical dents or cracks or anything suggesting damage in transit.

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Price: ₦500,000

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brownemmanuel43:
Direct UK used

Asus laptop
Core i7
15 inches
Graphics system
500gb rom
8gb ram
Wifi
Bluetooth
HDMI ports
Webcam
USB ports
Location: LAGOS
Amount: 98,000

sold it dis morning, na d buyer wake me up wit his call. Though I'm expecting anoda one either sunday or monday. If u still care for it, just mention me on sunday

100FIX1:
strong8kIPTV

You've just been mouthing nonsense since.

First, you didn't wait for both parties account of events before giving judgement, now again, I'm sure you didn't read thoroughly kunlexyinc1 post before giving this your full refund verdict.

And you certainly don't understand the behaviour of oled screen once damaged.

From the narrations of the occurrence, op shouldn't be getting any refund at all - screen was damaged in his coffers.

Once an amoled screen cracks, it goes completely blind in a few minutes/hours.

It is not possible for a cracked oled screen to still display perfectly after 3 days and go off then.

Which explains why the phone is still on but no display.

Not that it is not charging (I'm suspicious of op's narration even, due to this) the 2% is not a reasonable reason for screen going blank and should not be linked together.

The phone hasn't gone of at 2% and is charging, only no longer display.

Before anyone attacks out of ignorance, do fact check on all I have said.


There shouldn't be no refunds at all but return of property to the owner.

I just read your whole submission. Lol. Pls read the whole issue properly before "attacking out of ignorance, do in fact check all I've said"

Juzec:
As a vendor you wouldn't issue any refund at all? This your submission is enough to scare your future customers. He made a video same day he got the package. And from the submission of the seller, there was no Crack. Where is the issue of Crack you mentioned coming from?
The buyer already stated he wanted a full refund. It now left for the seller to say how much he is willing to refund and they make progress from there instead of dragging the issue and asking "what's fair?" everytime.

That's expected, truth is always scary to liars.

One question i will demand from you, answer:

Why did buyer send his contact to verify the phone's condition before purchase? What did that accomplish?

Joeysage:
Pick a struggle for God's sake. One minute it is the dispatch handling even when no sign suggests so on the phone. The next minute it is me, which are you saying so we know how to address this thing. Stop shifting goal posts pls.

If it's me you're addressing, there is still no merit in your words. Phone first went blank> I assumed it had gone off due to low battery>Plugged it in> Showed charging(blink fast you'll miss it) >Went blank again(even the video I sent you showed that same thing).
But let's even assume it went the way you're trying to bolden to defend your claim, how in God's name does that change anything in your favour. Abi dem no dey charge phone ni.
So now, according to your insinuation and what you'll prefer people to believe, handling is and was not ever an issue with the phone. You're only looking for a neck to tie so you can avoid responsibility. You're grasping at straws if at all chief.
Pls people make una talk for this matter abeg.

If we can see the video, it might shed more light on the nature of the defect.

Joeysage:
I just read your whole submission. Lol. Pls read the whole issue properly before "attacking out of ignorance, do in fact check all I've said"

Why are you not able to point out the ignorance in strong8kIPTV remarks? That would have amplified your truthfulness.

Joeysage:
I appreciate your comment, I do, but apparently you did not read my post properly. Both my submission and his verified there were no physical dents or cracks or anything suggesting damage in transit.

I'm reiterating your narration about your picker testing the phone and ascertaining you of it's perfect working condition before you decided to pay. I mean, look at it from both sides.

100FIX1:
Why are you not able to point out the ignorance in strong8kIPTV remarks? That would have amplified your truthfulness.

Because I don't need to yet. My truthfulness is laid bare even to the seller, to the person you're defending.

100FIX1:
I'm reiterating your narration about your picker testing the phone and ascertaining you of it's perfect working condition before you decided to pay. I mean, look at it from both sides.

I sent a dispatch service, a dispatch rider to pick up and deliver to airport.

Joeysage:
Because I don't need to yet. My truthfulness is laid bare even to the seller, to the person you're defending.

Probably upload to gdrive and make a shareable link.

Joeysage:
I sent a dispatch service, a dispatch rider to pick up and deliver to airport.

okay, you have some points.

Send the video, let's see.

100FIX1:
That's expected, truth is always scary to liars.

One question i will demand from you, answer:

Why did buyer send his contact to verify the phone's condition before purchase? What did that accomplish?

I just checked and realize you sell gadgets they might explain why you're being defensive. You know well that sending someone to verify a phone's condition doesn't entirely absolve the seller. You know there is a way you can work on a phone and a buyer won't be able to detect the fault at that moment except days after. I'm not saying the seller sold a faulty phone here but your initial submission of no refund at all is very wrong!!

100FIX1:
That's expected, truth is always scary to liars.

One question i will demand from you, answer:

Why did buyer send his contact to verify the phone's condition before purchase? What did that accomplish?

Lol. Calling me a liar, even KunlexcyInc1 has not and would not jump at that

Juzec:
I just checked and realize you sell gadgets they might explain why you're being defensive. You know well that sensing someone is to verify a phone's condition doesn't entirely absolve the seller. You know there is a way you can work on a phone and a buyer won't be able to detect the fault at that moment expect days after. I'm not saying the seller sold a faulty phone here but your initial submission of no refund at all is very wrong!!

Use understanding.

The buyer said the screen went from working perfectly 3 day ago, working perfectly when he recieved it to "blank"

For an oled screen to behave like that "blank" not ink or something else - and you know, this is only his account, we were not there

I made that submission based on this.

But if he has a meaningful video to support, it is welcome.

Kaymaxi2222:
thanks so much

Greetings chief,
Liters: 1500
Location: Festac
Amount: 60k
It comes with the small scafolded frame

I saw anoda one for u in Ikorodu, same 1500 liters 70k

Joeysage:
Lol. Calling me a liar, even KunlexcyInc1 has not and would not jump at that

That wasn't to you. That's in reply to the fellow I quoted using "scary".

100FIX1:
That's expected, truth is always scary to liars.

One question i will demand from you, answer:

Why did buyer send his contact to verify the phone's condition before purchase? What did that accomplish?

Verifying by his contact or not, every used/tokunbo item has number of days to be checked by the buyer to confirm it works 💯

You’re selling USED items and you don’t know this.

The issue here is the negligence of the buyer to ASK for such warranty.

In Alaba here, few sellers will give you 3 days to check.

No one can check a device under that few hours.

How about a device that goes off or locks when a sim is inserted? How about a device that goes off at 40% battery? How about a device that stop working once it overheats?

I sell in Alaba (new items) and I always communicate these things with seller whenever I want to buy foreign used stuffs. I records the discussion each time with my phone recorder unknown to seller.

If a seller is jokingly asking me to go with the item claiming it works 💯, I’ll also jokingly insisted we have an agreement with each other.

USED ITEM IS USED ITEM. The White Man don’t usually part with his stuff except it has lil issue. Most used items here are fixed and resold. Only few came 💯 Okay.

That being said, best options here is:

1. The phone screen will be replaced and both the buyer and seller will split the bill and phone will be sent to buyer. - BUYER PAY HIGHER PART OF BILL

2. Seller will offer items on close specs and buyer will take one. If the item is priced higher, he will balance seller. If the item’s price is lower than his 310k, he will count his loss and have a 100% working phone.

3. Pursue the case and lose both phone and money (very bad)

Currently, the phone is a property of the buyer and not the seller - as per law. The buyer can arrest the seller for selling item and indirectly asking him to return it which is theft.

In another angle, the seller is not supposed to be in possession of the said item but will work with the buyer to make sure the ORIGINAL screen is replaced and the bills will be split.

The buyer won’t bear the full bill. The seller won’t also.

That’s how it’s done in this case.

The phone is not brand new and that dismissed the warranty of FULL REFUND and all that.

I’ve bought a new item that developed issue under 7 days and it’s changed.

I’ve bought iPhone XR that I noticed it has mouth piece issue and I returned it and take XS and balance seller.

Seller bought the item as used, sold it as used. Not brand new.

The item developed fault at sellers hand.

Whether the item has issue beforehand or not is not the case here again since item was confirmed OKAY before shipment. That one is left for the sellers mind to judge him if he knowingly sold defected item.

There’s no way you can test a used phone, laptop or gadget and detect all errors on it immediately.

This don’t need much talks.

What has happened has happened. It’s painful to the seller and the buyer as buyer’s money is at risk now and sellers reputation is also at risk.

The sellers duty now is to make sure the device is repaired to 💯 percent state with original parts.

Tips: while buying used phone or laptop, avoid seller with only one piece unless you can forfeit the funds if things go south. Buy from someone with other items so you can upgrade or downgrade if things go south.

This is out of my so many years experience buying used phones and laptops in Alaba market. I rather buy a phone 350k from seller that has varieties than buy it 310k from someone that has only one left.

Know this: a buyer won’t throw away a defective device 😂. He bought it from Importer. After sales, he can’t even tell importer that item has issue. After offloading and sales, case is closed. Whatever buyer sees is on him.

If item has issue, He will pay to fix it and sell it cheaper to any unsuspecting customer - be it phone, laptop, game, TV etc.

MOST ITEMS ARE BOUGHT NON-TESTED SEF. Buyer believes on Fate for the working and non active ones.

Truth hurts but every Nigerian is motherfucking hypocrite - Burna boy said it.

My 1 cent.

Ybholy:
Verifying by his contact or not, every used/tokunbo item has number of days to be checked by the buyer to confirm it works 💯

You’re selling USED items and you don’t know this.

The issue here is the negligence of the buyer to ASK for such warranty.

In Alaba here, few sellers will give you 3 days to check.

No one can check a device under that few hours.

How about a device that goes off or locks when a sim is inserted? How about a device that goes off at 40% battery? How about a device that stop working once it overheats?

I sell in Alaba and I always communicate these things with seller whenever I buy foreign used stuffs. I records the discussion each time.

If a seller is jokingly asking me to go with the item claiming it works 💯, I’ll also jokingly insisted we have an agreement with each other.

That being said, best options here is:

1. The phone screen will be replaced and both the buyer and seller will split the bill and phone will be sent to buyer.

2. Seller will offer items on close specs and buyer will take one. If the item is priced higher, he will balance seller. If the item’s price is lower than his 310k, he will count his loss and have a 100 working phone.

3. Pursue the case and lose both phone and money (very bad)

Currently, the phone is a property of the buyer and not the seller - as per law. The buyer can arrest the seller for selling item and indirectly asking him to return it which is theft.

In another angle, the seller is not supposed to be in possession of the said item but will work with the buyer to make sure the ORIGINAL screen is replaced and the bills will be split.

The buyer won’t bear the full bill. The seller won’t also.

That’s how it’s done in this case.

The phone is not brand new and that dismissed the warranty of FULL REFUND and all that.

I’ve bought a new item that developed issue under 7 days and it’s changed.

I’ve bought iPhone XR that I noticed it has mouth piece issue and I returned it and take XS and balance seller.

Seller bought the item as used, sold it as used. Not brand new.

The item developed fault at sellers hand.

Whether the item has issue beforehand or not is not the case here again since item was confirmed OKAY before shipment. That one is left for the sellers mind to judge him if he knowingly sold defected item.

There’s no way you can test a used phone, laptop or gadget and detect all errors on it immediately.

This don’t need much talks.

What has happened has happened. It’s painful to the seller and the buyer as buyer’s money is at risk now and sellers reputation is also at risk.

The sellers duty now is to make sure the device is repaired to 💯 percent state with original parts.

Tips: while buying used phone or laptop, avoid seller with only one piece unless you can forfeit the funds if things go south. Buy from someone with other items so you can upgrade or downgrade if things go south.

This is out of my so many years experience buying used phones and laptops in Alaba market. I rather buy a phone 350k from seller that has varieties than buy it 310k from someone that has only one left.

Know this: a buyer won’t throw away a defective device 😂. He will fix it a bit and sell it cheaper to any unsuspecting customer - be it phone, laptop, game, TV etc.

Truth hurts but every Nigeria is motherfucking hypocrite Burna boy said it.

My 1 cent.

There was no intital agreement between both parties on warranty, so that's not a variable to consider in this case.. but your propositions are very reasonable.

Unless video exonerates buyer fully.

KunlexyInc1:
Thanks chief. There was no crack on the screen as a screenguard was applied before dispatch. A press or a fall could likely have happened based on a previous experience with a Pixel 7 dispatch which had an ink by the time it got to the customer. There was no crack or dent on the screen and device was in its original box. All these were explained to the buyer as prior experience but all was rebuked. Since he brought the matter here, then we await moderators of the thread for the resolution

Read what you wrote again, "There was no crack or dent on the screen and the device was in it's original box" and yet you attribute this Pixelcase to a press or fall damage too?? Even with box in it's original condition? Haa

100FIX1:
Use understanding.

The buyer said the screen went from working perfectly 3 day ago, working perfectly when he recieved it to "blank"

For an oled screen to behave like that "blank" not ink or something else - and you know, this is only his account, we were not there

I made that submission based on this.

But if he has a meaningful video to support, it is welcome.

I think you need to use understanding yourself. The buyer received it from his courier the 3rd day on 2 percent. Not like he has been using it since pm the 13th. He plugged his charger and the phone went off. What else was he supposed to do correctly that he didn't do? He shouldn't have charged it? If the phone was returned with dent or Crack that would have been a differently story. Then we might have said the impact made the phone to go blank. Be empathetic and place yourself in the buyer's shoe. So he should let go of 310k just like that? Haba be reasonable

brownemmanuel43:
Greetings chief,
Liters: 1500
Location: Festac
Amount: 60k
It comes with the small scafolded frame

I saw anoda one for u in Ikorodu, same 1500 liters 70k

contact make we talk more

Ybholy:
Verifying by his contact or not, every used/tokunbo item has number of days to be checked by the buyer to confirm it works 💯

You’re selling USED items and you don’t know this.

The issue here is the negligence of the buyer to ASK for such warranty.

In Alaba here, few sellers will give you 3 days to check.

No one can check a device under that few hours.

How about a device that goes off or locks when a sim is inserted? How about a device that goes off at 40% battery? How about a device that stop working once it overheats?

I sell in Alaba (new items) and I always communicate these things with seller whenever I want to buy foreign used stuffs. I records the discussion each time with my phone recorder unknown to seller.

If a seller is jokingly asking me to go with the item claiming it works 💯, I’ll also jokingly insisted we have an agreement with each other.

USED ITEM IS USED ITEM. The White Man don’t usually part with his stuff except it has lil issue. Most used items here are fixed and resold. Only few came 💯 Okay.

That being said, best options here is:

1. The phone screen will be replaced and both the buyer and seller will split the bill and phone will be sent to buyer. - BUYER PAY HIGHER PART OF BILL

2. Seller will offer items on close specs and buyer will take one. If the item is priced higher, he will balance seller. If the item’s price is lower than his 310k, he will count his loss and have a 100% working phone.

3. Pursue the case and lose both phone and money (very bad)

Currently, the phone is a property of the buyer and not the seller - as per law. The buyer can arrest the seller for selling item and indirectly asking him to return it which is theft.

In another angle, the seller is not supposed to be in possession of the said item but will work with the buyer to make sure the ORIGINAL screen is replaced and the bills will be split.

The buyer won’t bear the full bill. The seller won’t also.

That’s how it’s done in this case.

The phone is not brand new and that dismissed the warranty of FULL REFUND and all that.

I’ve bought a new item that developed issue under 7 days and it’s changed.

I’ve bought iPhone XR that I noticed it has mouth piece issue and I returned it and take XS and balance seller.

Seller bought the item as used, sold it as used. Not brand new.

The item developed fault at sellers hand.

Whether the item has issue beforehand or not is not the case here again since item was confirmed OKAY before shipment. That one is left for the sellers mind to judge him if he knowingly sold defected item.

There’s no way you can test a used phone, laptop or gadget and detect all errors on it immediately.

This don’t need much talks.

What has happened has happened. It’s painful to the seller and the buyer as buyer’s money is at risk now and sellers reputation is also at risk.

The sellers duty now is to make sure the device is repaired to 💯 percent state with original parts.

Tips: while buying used phone or laptop, avoid seller with only one piece unless you can forfeit the funds if things go south. Buy from someone with other items so you can upgrade or downgrade if things go south.

This is out of my so many years experience buying used phones and laptops in Alaba market. I rather buy a phone 350k from seller that has varieties than buy it 310k from someone that has only one left.

Know this: a buyer won’t throw away a defective device 😂. He will fix it a bit and sell it cheaper to any unsuspecting customer - be it phone, laptop, game, TV etc.

Truth hurts but every Nigeria is motherfucking hypocrite Burna boy said it.

My 1 cent.

Your 1 cent is not really scenting o chief. There are lots of issues with your write up and I don't want to shift potential customers away from you so I'll just address what concerns me. If you read my write up you'll realize I offered him such an option to replace the device. In fact I went above board and offered in all three directions a lower value phone, a phone priced same, and an phone priced higher. He availed to none. I have been buying and selling US devices laptops for quite a while now and a lot of times they have no issue. So your submission of a foreigner not parting with his goods except there is an issue is moot. We have over 10000 pages of the Offeruo thread to dispute your notion and honestly it doesn't speak much to you that you would think that in the first place.
Secondly, you're suggesting shared responsibility from me the buyer when you have not stated what I could have done wrong to be responsible for this shared bill(P. S I did nothing wrong, but I still welcome you to state something so I'll address that too.

Juzec:
I think you need to use understanding yourself. The buyer received it from his courier the 3rd day on 2 percent. Not like he has been using it since pm the 13th. He plugged his charger and the phone went off. What else was he supposed to do correctly that he didn't do? He shouldn't have charged it? If the phone was returned with dent or Crack that would have been a differently story. Then we might have said the impact made the phone to go blank. Be empathetic and place yourself in the buyer's shoe. So he should let go of 310k just like that? Haba be reasonable

Ybholy has made a more reasonable proposition, they should probably go with that unless buyer's video can fully prove his innocence - then burden falls on the seller alone.

100FIX1:
Hmm.. your propositions are very reasonable.

Unless video exonerates buyer fully.

That won’t even make seller to offer FULL REFUND.

I’ve bought a phone and tested it few minutes and leave sellers shop. Only to find out at NIGHT that I can see lights from the ear piece part 😂 how can I be seeing lights from the top speaker of phone.

I snap it and send to seller. He asked me to return it and I got another one of same spec.

iPhone 11.

I still maintain my standard; I don’t buy phone from someone with only one piece. I buy from someone with varieties of same spec. I always ask to see another one of same device so I chose color I want. I’m not choosing color, I’m trying to be on safe lane should in case things go south.

A used item is a USED item.

Some items has issues that even the seller don’t know.

I don’t like fixing a new (used) device I bought. It’s better it’s fixed without my consent.

If the seller of the iPhone doesn’t have another one, we will resort to fixing the screen and that will make me always plan to sell it or replace it later on.

I don’t change device anyhow again. The age of such things is far from me.

So, I maintain my standard.

That’s the case here; the item will be fixed and they split the bill.

Buyer shouldn’t be requesting full refund.

He won’t understand this scenario especially if he don’t sell items.

I hope they understand and fix the item and arrive at a satisfactory solution.

Stay Jiggy Y’all ✌️