₦airaland Forum

“ FAAN appreciates members of the travelling public for their patience and understanding during the recent period of inconvenience occasioned by efforts to establish an agreeable and sustainable operational framework for e-hailing services at FAAN-managed airports. For nearly a decade, FAAN has been working to address challenges arising from the activities of commercial and e-hailing vehicles within the airport environment, including increasing cases of passenger solicitation and touting, unregulated operations, random pick-ups, and associated safety, security and accountability concerns.

These challenges, which in some instances involve drivers operating across more than one platform, have made it necessary for the Authority to strengthen the management and visibility of commercial transportation within the airport.

It was in response to these concerns that FAAN introduced *ACHRAMS (Airport Car Hire Rank Management System),* a queue-management and airport transportation management system designed to bring greater structure, visibility and accountability to the operations of authorised airport car-hire services.

*ACHRAMS is not an e-hailing application and was never conceived as a competitor to Uber, Bolt or any other mobility platform.* Its function is limited to the management of airport car-hire ranks and the authorised operations associated with them.

FAAN supports healthy competition and does not seek to create or promote a monopoly in airport transportation.

It is also important to clarify that the fares highlighted in some of the recent public discussions were not rates newly imposed by FAAN or created by ACHRAMS. Airport taxi fares have existed independently of the application, and the rates themselves were not substantially different from those previously applicable.

What ACHRAMS introduced was greater visibility and transparency around the prevailing airport-taxi rates, making the cost more readily apparent to passengers. FAAN recognises, however, that the comparison with the lower fares passengers had become accustomed to through e-hailing platforms understandably heightened public concern.

FAAN is aware of and deeply appreciates the concerns expressed by passengers over the increased cost and inconvenience experienced during the temporary interruption of e-hailing services.

We sincerely apologise for the difficulties this caused our passengers.

While the Authority's actions were driven by regulatory, safety and security considerations rather than economic interests, FAAN acknowledges that the immediate impact on passengers was significant.

We have listened, reflected and made the necessary adjustments.

The Authority is therefore pleased to announce that, following constructive engagements, *FAAN and Bolt have reached an agreeable operational framework and Bolt is cleared to commence its services at FAAN-managed airports immediately.*

The resolution demonstrates that it is possible to protect the integrity and security of the airport environment while preserving the convenience and freedom of choice that e-hailing services provide to passengers.

FAAN remains engaged with other e-hailing operators and is confident that the outstanding discussions will be concluded in the coming days.

FAAN reiterates that passengers remain free to choose from available transportation options that best meet their needs. Our responsibility is to ensure that whichever authorised service they choose operates within a safe, secure, orderly and accountable airport environment.

The Authority thanks the travelling public for its patience and understanding and assures passengers that *their safety, security, convenience and overall airport experience remain at the centre of FAAN's decisions.*
*
*Henry Agbebire*
*Director, Public Affairs and Consumer Protection*

Emeskhalifa:
E go shock you say na one ogar at the top been wan coner that one into his pocket hence the dictatorship dey wanted to introduce. Is it not madness that FAAN will be the one to tell people what car to enter? Then banning other taxi services? They wanted to introduce monopoly

Anyway glad the SM backlash made them to pipe down

celeiyke1:
So it took a ridicule from a foreigner to do the right thing. Imagine, hailing a FAAN approved taxi from the airport to ikeja for #30,000. I wonder what the likes of Badagry, Ikorodu, Epe, Apapa and island would've cost.

Emeskhalifa:
E go shock you say na one ogar at the top been wan coner that one into his pocket hence the dictatorship dey wanted to introduce. Is it not madness that FAAN will be the one to tell people what car to enter? Then banning other taxi services? They wanted to introduce monopoly

Anyway glad the SM backlash made them to pipe down

BarrElChapo:
International thief thief

Parachoko:
It's likely because of the Oyinbo man who complained about the outrageous price he was charged at the Airport

Nigerians don lambast them well well, so they are now given room for competition

With Bolt now in, it will bring competition

hatchy:
I see the prices of the traditional Airport taxis crashing to lowest due to the competition.

Many of them may abandon the the traditional taxi union and join Bolt now because many passengers will definitely shit to the easiest and convenient way of moving to and from the airport to their destination.

Competition brings out the best. Let Tinubu allow free, fair, credible and competitive election in 2027 let the best win

VenExchangee:
And you why is your website asking for house address?
Phone number, email address? Are you trying to steal peoples info?
Are those info not too much just to buy ordinary card?

Emeskhalifa:
E go shock you say na one ogar at the top been wan coner that one into his pocket hence the dictatorship dey wanted to introduce. Is it not madness that FAAN will be the one to tell people what car to enter? Then banning other taxi services? They wanted to introduce monopoly

Anyway glad the SM backlash made them to pipe down

celeiyke1:
So it took a ridicule from a foreigner to do the right thing. Imagine, hailing a FAAN approved taxi from the airport to ikeja for #30,000. I wonder what the likes of Badagry, Ikorodu, Epe, Apapa and island would've cost.

Urgent1Million:
This is a good development.
Let's hope they don't harass bolt drivers in the process.