Should OPay Be Responsible For What Customers Purchase? - Business

Should OPay Be Responsible For What Customers Purchase? - Business - Nairaland

Nairaland Forum › Nairaland General › Business › Should OPay Be Responsible For What Customers Purchase? (5158 Views)

Should OPay Be Responsible For What Customers Purchase? by Realboygenius(op): 3:09pm On Sep 11

There has been a conversation on the internet regarding fintech payment platforms: should a payment company be held responsible for what a customer uses its platform to purchase?

The question sounds simple until we start thinking about it deeply: if I use my bank account to buy alcohol, should the bank be blamed for my alcoholism? Or if I use my debit card to pay for a movie subscription on Netflix, should the card issuer be responsible for the content of the movie? Then why should OPay be accused of contributing to gambling addiction if it is used to fund a betting account?

This is where the conversation around payment platforms and betting becomes complicated. In recent times, there has been criticism of fintech companies for making betting payments easier and more accessible. OPay, one of the most widely used digital payment platforms in Nigeria, has become a part of that conversation because of the huge role the fintech app plays in everyday payment transactions.

There is no point pretending that gambling addiction among young Nigerians is not a ral issue. For some, betting is simply for entertainment. They stake a small amount, watch football games and move on. For other it can become something much more serious.

The easier it becomes to fund a betting account, the less decision-making there is between wanting to place a bet and actually placing one. Fintech has made these financial transactions incredibly easy compared to how it used to be before people had to visit a physical betting shop to fund their accounts.

A payment platform is not the same as a betting company; this distinction is important. OPay does not decide what football team a customer should support or not support. Its function is to provide financial services. The same digital payment infrastructure can be used to pay school fees, pay for online shopping, pay religious center offerings, send money to your parents, buy airtime, or pay for flights.

The payment itself does not determine the nature of the activity taking place at the other end; this is similar to the role traditional banks have played for decades, as a bank provides an account and payment infrastructure, while customers simply make thousands of different transactions from the account.

If I transfer ₦20,000 to a restaurant and eat a not-so-great meal, I don't accuse the bank of promoting bad meals, so why should the standard suddenly become completely different when the transaction involves betting?

11 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by TwentyOnePilots(m): 3:45pm On Sep 11

Hmmm..... I don't really know why some people are hell bent on tarnishing this Company Image and Reputation built over the years. OPAY has been more than just any regular Banks and that's the Truth....More Characters Needed....!!!

19 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by Greatex90: 3:46pm On Sep 11

Opay is about the best Bank ever in the history of Nigeria.
Opay is the swiftest in sending and receiving payment.

I repeat, Opay is the swiftest in sending and receiving payment
Their services cut across anything online purchases and everything that requires bank services.
Why should a bank be blamed for the way you spend your money?

There are updates on Opay that tell you when your account is unsafe, and it brings your attention the need to lock up your transactionary medium.

Most smaller banks like Gtb, Zenith, and Eco don't do that, I stand to be corrected.

Anyone calling out Opay is simply an agent of retrogressiveness

25 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by Greatex90: 3:46pm On Sep 11

Mad people are everywhere trying to tarnish Opay.

6 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by AGUBANZE(m): 3:46pm On Sep 11*

i think betting shouldn’t be allowed on fintech apps
let the betting stores fund the betting habit, thereby making them function like a mini bank. in recent time betting stores have been closing down. imagine opay giving me coupon to bet with ilot and sporty. in fact they should be sued and made to pay back all the transactions they processed through any betting platform and for damages

6 Likes 1 Share

Re: Should OPay Be Responsible For What Customers Purchase? by Thewrath: 3:48pm On Sep 11

That is why there is age requirement to own a bank account,as an adult,you should be responsible for your own indiscipline and be accountable.

25 Likes 1 Share

Re: Should OPay Be Responsible For What Customers Purchase? by fineboynl(m): 3:49pm On Sep 11*

What most of you dont know. Betting is what is keeping Nigerian youth and small business in hope of winning millions one day.
Take that away means no more hope. It will increase crime rate

There is a distinct between believing and hoping to be a millionaire one day and nothing at all to hope on.

Opay is bigger than traditional bank. I have abandoned those bank with their charges.

Betting companies doesn’t accept Fintech to withdraw money from winnings. But accept deposits from fin techs.

6 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by sweetkev(m): 3:50pm On Sep 11

Who Opay offend ? Some people are trying to bring them down but their plans won’t work.

11 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by SonOfWords(m): 3:51pm On Sep 11

Can you people allow us use fintechs in peace?!

All these think-pieces and smear campaigns are becoming very ridiculous, especially considering how significantly these fintechs have massively simplified banking transactions for the average Nigerians, given the horrendous nature of Internet banking services that were previously being offered by mainstream commercial banks😐😤.

Person wey wan bet no need motivation from Opay ads to troway him house rent for aviator.

You people in this country always find where to lay the blames for your bad decisions because we all mostly hate taking responsibility.

5 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by Vipro(m): 3:53pm On Sep 11

This week alone, Opay has received more propaganda than ever since its existence. I even heard one was arrested for spreading fake news about them.

Opay should better be wary ooo, your competitors no dey smile

4 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by erniok(m): 3:59pm On Sep 11

Greatex90:
Opay is about the best Bank ever in the history of Nigeria.
Opay is the swiftest in sending and receiving payment.

I repeat, Opay is the swiftest in sending and receiving payment
Their services cut across anything online purchases and everything that requires bank services.
Why should a bank be blamed for the way you spend your money?

There are updates on Opay that tell you when your account is unsafe, and it brings your attention the need to lock up your transactionary medium.

Most smaller banks like Gtb, Zenith, and Eco don't do that, I stand to be corrected.

Anyone calling out Opay is simply an agent of retrogressiveness

GtB smaller than opay? Are you aware that opay operates with MFB license? And in your view, it's the bigger bank.

4 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by Sleekfingers: 4:01pm On Sep 11*

AGUBANZE:
i think betting shouldn’t be allowed on fintech apps
let the betting stores fund the betting habit, thereby making them function like a mini bank. i recently time betting stores have been closing down. imagine opay giving me coupon to bet with ilot and sporty. in fact they should be sued and made to pay back all the transactions they processed through any betting platform and for damages

The last time I checked. Someone must be 18 years and above to bet on any betting platforms. Meaning you are an adult and will accept full responsibility of their actions.

😏😏😏😏😏😏Most Nigerians always looking for who to blame . Betting is by choice , and if you get addicted to it , that's your problem to solve .

4 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by Charmingrascal(m): 4:03pm On Sep 11

There is a coordinated attacks on 0pay by other banks. Influencers were paid to do it, I declined the offer.

1 Like

Re: Should OPay Be Responsible For What Customers Purchase? by Sleekfingers: 4:04pm On Sep 11

sweetkev:
Who Opay offend ? Some people are trying to bring them down but their plans won’t work.

I think their competitors are behind all these.

Frankly speaking I don't have an Opay account. But with this I will open an account with them.
The attack on Opay is totally uncalled for

6 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by Michealr3x: 4:05pm On Sep 11

FinTech companies shouldn't be responsible for what the customers use the platform for rather the security measures is what they should be responsible for. In as much as the security is optimal and working well, the rest falls on the customers on what they use the platform for.

1 Like 1 Share

Re: Should OPay Be Responsible For What Customers Purchase? by Greatex90: 4:06pm On Sep 11

The bigness I'm talking about is in doings...
and not the structural framework.

Opay has 45 million customers,
GTb has 38 million customers
Zenith has 36 million customers

They are all small banks compared to opay.

erniok:
GtB smaller than opay? Are you aware that opay operates with MFB license? And in your view, it's the bigger bank.

2 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by RUDEBOYY(m): 4:06pm On Sep 11

To be honest these apps opay and the likes they just have betting option on their front page,I think they should do something about changing this layout.

3 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by mycar: 4:07pm On Sep 11

Those hypocrites will not hate on the celebrities that are promoting betting platform

2 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by Lekby25: 4:07pm On Sep 11

erniok:
GtB smaller than opay? Are you aware that opay operates with MFB license? And in your view, it's the bigger bank.

But OPay is far better in service and charges

4 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by erniok(m): 4:08pm On Sep 11

Greatex90:
The bigness I'm talking about is in doings...
and not the structural framework.

Ohhh.....on this, I agree as the traditional banks are almost lame in this aspect.

Re: Should OPay Be Responsible For What Customers Purchase? by erniok(m): 4:10pm On Sep 11

Lekby25:
But OPay is far better in service and charges

Better never translate to bigger and yes, opay is better intense two you mentioned.

1 Like

Re: Should OPay Be Responsible For What Customers Purchase? by SmartMaster001: 4:10pm On Sep 11

Are they trying to chase them out of Nigeria ni? They are making banking services easier for the people and these are the kind of campaigns of calumny you guys are dishing out against them. Na God go punish every single person involved in tarnishing their image.

Re: Should OPay Be Responsible For What Customers Purchase? by Greatex90: 4:10pm On Sep 11

Opay has 45 million customers
Zenith bank 36 million customers
gtbank 38 million customers

And with the way they operate opay is far bigger and better than them

2 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by SonOfWords(m): 4:11pm On Sep 11

erniok:
GtB smaller than opay? Are you aware that opay operates with MFB license? And in your view, it's the bigger bank.

Opay caters to a much larger customer base than gtb.

So yes, when put on that comparative plane, gtb na small bank for where Opay dey.

5 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by Lekby25: 4:12pm On Sep 11

Michealr3x:
FinTech companies shouldn't be responsible for what the customers use the platform for rather the security measures is what they should be responsible for. In as much as the security is optimal and working well, the rest falls on the customers on what they use the platform for.

I think it is the jealousy of OPay that is causing problem for them . And the truth is that OPay is far better in service and honest. If one naira is in your acct, OPay will be giving you interest every day

5 Likes

Re: Should OPay Be Responsible For What Customers Purchase? by Slimplush: 4:23pm On Sep 11

AGUBANZE:
i think betting shouldn’t be allowed on fintech apps
let the betting stores fund the betting habit, thereby making them function like a mini bank. i recently time betting stores have been closing down. imagine opay giving me coupon to bet with ilot and sporty. in fact they should be sued and made to pay back all the transactions they processed through any betting platform and for damages

Most bank app that carry the same option nkoo? Most of you guys are all just fucki*G biased

It's your money, control your sense when spending it, simple!!!!!

5 Likes 1 Share

Re: Should OPay Be Responsible For What Customers Purchase? by Slimplush: 4:24pm On Sep 11

Lekby25:
I think it is the jealousy of OPay that is causing problem for them . And the truth is that OPay is far better in service and honest. If one naira is in your acct, OPay will be giving you interest every day

Just imagine....
9 more character needed...

Re: Should OPay Be Responsible For What Customers Purchase? by erniok(m): 4:27pm On Sep 11

SonOfWords:
Opay caters to a much larger customer base than gtb.

So yes, when put on that comparative plane, gtb na small bank for where Opay dey.

What determines the size is the operating license that determines your minimum capital base and not really clientele size. This is banking we are talking about.

Re: Should OPay Be Responsible For What Customers Purchase? by justmondris: 4:35pm On Sep 11

Rubbish. How would OPay know that your purchased Alcohol with their card when the store seller also sell hundreds or thousands of other products in the same store?

1 Like 1 Share

Re: Should OPay Be Responsible For What Customers Purchase? by Jmichael1(m): 4:40pm On Sep 11

Which kind mumu question be dis?

How would opay or any other bank knw u bought alcohol or even paid for ransom with their card..

Re: Should OPay Be Responsible For What Customers Purchase? by Adonisty: 4:40pm On Sep 11

fineboynl:
What most of you dont know. Betting is what is keeping Nigerian youth and small business in hope of winning millions one day.
Take that away means no more hope. It will increase crime rate

There is a distinct between believing and hoping to be a millionaire one day and nothing at all to hope on.

Opay is bigger than traditional back. I have abandoned those bank with their charges.

Betting companies doesn’t accept Fintech to withdraw money from winnings. But accept deposits from fin techs.

says who?
you can withdraw your money through opay and others

1 Like

Re: Should OPay Be Responsible For What Customers Purchase? by AGUBANZE(m): 4:45pm On Sep 11

Slimplush:
Most bank app that carry the same option nkoo? Most of you guys are all just fucki*G biased

It's your money, control your sense when spending it, simple!!!!!

if chase bank process a questionable transaction, the law mandate the teller tell you that this account was used in the past to process questionable funds, if you go ahead they might flag the transaction, why do they do that. that’s all because of criminal liability if they get to process such transaction. i think such reasoning can apply in this case or instance

1 2 Reply

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