₦airaland Forum

what do I call this sharp practice by Mtn? sometimes Mtn dashed everybody a Greek gift called mtn caller tune which is said to be free. the tune is 777 by Shina Peters... but to my surprise, I was charged for the renewal of this callertune I never requested for.. on calling their customer care, the lady I spoke with was saying bollocks that if I didn't want the free callertune I should have sent cancel to 4100 .my issue is if I wanted a callertune, didn't I know how to subscribe for such... these are the accompanying messages to the Greek gift from Mtn


You have successfully subscribed to MTN Callertunez.Your login password to Callertunez website is 481444.Text top5 to 4100 or dial 4100 to download Tunez.Text HELP to 4100 for more info.

Yello! you have been successfully subscribed to the callertune <777 Is A Number> for free. This tune expires on 2014-10-29. To enjoy other free callertune, text 778 for ki aye ma few a bu ina by Muri Thunder or 779 for kokoro Alate by Saheed Osupa.


Dear customer,the tune <777 Is A Number> has been successfully set as your default callertune for free.


where in that text did you see that if you don't want the callertune you can unsubscribe...

Its after d Mandela caller tune I swore never to do any caller tune shit. MTN sent a mesage sayin dat customers can dowload and use d Mandela tribute song as call back tune for free.

Well d long and short is dat my credit never remained d same.
And I swore even if Mtn want let dem give ticket to heaven as a promo, I wil never participate.

Lol.. Sorry, no vex op. If you ask me? I will say hidden terms and conditions or hidden charges. Not only them ooo.. Other networks too.

I think this happens when you migrate to mtn pulse or ipulse. I had similar case last year, mine not only my money which was over #50 taken, my mb was expired before the due date.

Things like this needs to be informed on time else people will see it as a fraud.

yuncka:
Its after d Mandela caller tune I swore never to do any caller tune shit. MTN sent a mesage sayin dat customers can dowload and use d Mandela tribute song as call back tune for free.

Well d long and short is dat my credit never remained d same.
And I swore even if Mtn want let dem give ticket to heaven as a promo, I wil never participate.

lol... I never for once want to have anything to do with their yeye caller tunez when free or not.