₦airaland Forum

yinxfun: gbam... my apps too much faa.. aw I go do dis stuff naw gbam... my apps too much faa.. aw I go do dis stuff naw

marcjoe: No need of adding another account....use ur previous account

marcjoe: how to correct PLAYSTORE error retrieving information from server [RPC:S-5:AEC-0]
Go to "Settings"
Tap “Applications”
Tap “Manage Applications”
Select "All"
Scroll to and tap “Google Play Store”
Tap “Force Stop”, tap “OK”, tap “Clear data”, and tap "OK".
Tap the Back button to get back to the applications list.
Scroll to and tap “Google Service Framework”
Tap “Force Stop”, tap “OK”, tap “Clear data”, and tap "OK".
Now reboot (switch on & off) your device....
SIGNED by me.....!

Bgino: [color=#006600][/color

ive tried all these procedures yet same error msg keep popping up.hw do i knw if my phone is rooted or not.

twaintoy: It has opened but cant update any app. It says for example, "Update for BBM could not be downloaded due to an error (Error retrieving information from server. RPC:S-3) what do i do?

codedflowz: MarcJoe please help

I use Mtn network

whenever I wanna download new apps or update existing ones
It just keep showing "downloading".

Najwal: Am ving dsame problem wit my play store using mtn night plan. My guess is d mtn night plan coz even youtube refuse to work also, n I was not experiencing dis b4 now.

HOW TO SOLVE GOOGLE PLAYSTORE COMMON ERRORS AND SOLUTIONS

Here is a list of play store errors with their problems and solutions.

1. GOOGLE PLAY ERROR 491

Can't download or error while updating an application.

Solution:
Remove the current Google account you are trying to download with.then reboot and add it again.
If problem persist clear data of Google services and play store.

2. GOOGLE PLAY ERROR 498

Download can't be completed or interrupted.

Solution:
Uninstall some apps and clear the cache.

3. GOOGLE PLAY ERROR 413

Can't download any application or update it

Solution:
Clear the data of Google services and play store.Also force stop them and then again try to download the application. If you had set acess point Proxies ,just remove them and clear your browser's cache.

4. GOOGLE PLAY ERROR 403

Downloading fails and the request is forbidden due to two google accounts running in the same device.

Solution:
Clear Proxy, Remove and add APN (Access Point Networks) again, Clear the search History. If problems persists remove the current google account then add new google account and try to download the application from play store again.

5. GOOGLE PLAY ERROR 492

The required application can be downloaded but fails to install.

Solution:
Firstly go to setting and then Apps and force stop the google services and Google Play Store and then clear data.If Problems doesn't solves Clear the Dalvik cache by going to Phone's Custom Recovery Mode.( i guess we all know how to do this, if u dont know this u can always ask...)

6. GOOGLE PLAY ERROR 919

The required application gets downloaded but it can't be opened.

Solution:
Clear some space on your device by uninstalling unnecessary applications,images,audio,video, or large files etc.

7. GOOGLE PLAY ERROR 927

The Download can't be completed due to upgrade of playstore.

Solution:
Wait till the Google Play Store gets updated.Then try again to download the application.

marcjoe:
[b]FOR UNROOTED ANDRIOD PHONES...

Follow these steps to fix this problem:

1. On your andriod phone menu, go to Settings, then select Apps, then All, and finally Google Play Store.

2. Under Google Play Store, press the Clear Data and clear cache option and then Force Stop your playstore.

3. Go back to Settings again, and then Apps, then select All, and then locate Google services framework from the sorted list. In case you cannot find Google Services Framework from the sorted list, try to scroll right to the bottom of the list. Sometimes, this item is disabled. If it is disabled, you need to enable it first, so you can proceed to the next step.

4. Under Google Services Framework, clear data and then Force stop. Also clear data of Google play services then force close.

5. Go back to Settings, then Apps, and then All.

6. From the All menu, locate and select and the select Download Manager Clear Data.

After doing all the aforementioned procedures, turn off your andriod smartphone for about 60 seconds and then turn it back on. Try to access Google Play Store this time and it should be working fine. If by all means, the above given solution won’t solve your problem, please refer to step 2 below for rooted users..

Good luck![/b]

sonofaGod:
hello sir,have been having this problem with my play store.anytime I access it,it is always telling me connection timed out,rety for the past 24hrs.I just used your method and its still the same story of connection timed out,retry.please what else can I do,I use a samsung galaxy s5 unrooted.

marcjoe:
WHEN I GO AROUND D PHONE SECTION ON NAIRALAND, I VE ALWAYS SEEN PPL COMPLAINING ABOUT DERE PLAYSTORE ERROR, SO HERE I AM TAKING MY TIME TO DROP A SOLUTION TO THE PROBLEMS SOME PPL ARE CURRENTLY FACING....
NOTE THAT THIS IS JUST A POSSIBLE SOLUTION....I AM 95% CERTAIN DIS WOULD WORK..
I AM GONNA DROP TWO STEPS ON HOW TO MAKE UR PLAYSTORE TO START WORKING AGAIN.....THE FIRST METHOD WOULD B BASED ON NON - ROOTED ANDRIOD PHONES WHILE D SECOND WOULD B BASED ON ROOOTED PHONES WITH TITANUM BACKUP PRO INSTALLED...

marcjoe:
[b]METHOD 2..

FOR ROOTED USERS...

firstly u need to root ur andriod phone and download TITANUM BACKUP PRO

DOWNLOAD TITANUM BACKUP PRO BELOW...

[url=https://dl.dropboxusercontent.com/s/xowguf9n7otd0tg/TitaniumBackup%20pro_6.1.0.apk?dl=1&token_hash=AAEWpjYC_Iogl7687VtQaXPD6r4HmDwldm6qhSkJT7z07g]https://i.imgur.com/gu2JV.png[/url]

After downloading the Titanum backup pro, install it in your andriod phone, open it and follow d steps below...

1. goto backup/restore tab...press the pass marked arrow at the top right of d TB, then allow it to calculate scenerio

2. locate BACKUP ALL USER APP, press run then select that green marked arrow to start ur backup...allow it to finish backing up..this can take upto 5mins or more depending on d apps u ve...

3. After backing up the next thing we need to do is boot into recovery mode...u can get mobileuncletools to do that for u or u do it manually by pressing power button + volume up button together for like 7secs when ur andriod phone is switched off.

4. In recovery mode WIPE DATA/FACTORY RESET & WIPE CACHE PARTITION...

5. After doing that reboot ur phone..

note : by doing this u would loose all ur installed apps..dont b afraid u wont loose all ur apps cos u did a backup with titanum backup pro...

6. Install ur titanum backup pro back and goto BACKUP/RESTORE MISSING APPS WITH DATA then press that marked icon at d top right of d TB then locate RESTORE, then use that option to restore all ur apps again...

Then signin back into ur PLAYSTORE, then it would start working and downloading apps...

IF MY TUTORIAL IS OF GREAT HELP TO YOU, PLS DONT FORGET TO LIKE THIS POST...IT WOULD ENCOURAGE ME TO DROP MANY MORE ANDRIOD TUTORIALS....

GOODLUCK![/b]

emmarache:
please how do i fix unfortunately bbm has dm stopped message on my tecno tablet

marcjoe:
WHEN I GO AROUND D PHONE SECTION ON NAIRALAND, I VE ALWAYS SEEN PPL COMPLAINING ABOUT DERE PLAYSTORE ERROR, SO HERE I AM TAKING MY TIME TO DROP A SOLUTION TO THE PROBLEMS SOME PPL ARE CURRENTLY FACING....
NOTE THAT THIS IS JUST A POSSIBLE SOLUTION....I AM 95% CERTAIN DIS WOULD WORK..
I AM GONNA DROP TWO STEPS ON HOW TO MAKE UR PLAYSTORE TO START WORKING AGAIN.....THE FIRST METHOD WOULD B BASED ON NON - ROOTED ANDRIOD PHONES WHILE D SECOND WOULD B BASED ON ROOOTED PHONES WITH TITANUM BACKUP PRO INSTALLED...

marcjoe:
[b]METHOD 2..

FOR ROOTED USERS...

firstly u need to root ur andriod phone and download TITANUM BACKUP PRO

DOWNLOAD TITANUM BACKUP PRO BELOW...

[url=https://dl.dropboxusercontent.com/s/xowguf9n7otd0tg/TitaniumBackup%20pro_6.1.0.apk?dl=1&token_hash=AAEWpjYC_Iogl7687VtQaXPD6r4HmDwldm6qhSkJT7z07g]https://i.imgur.com/gu2JV.png[/url]

After downloading the Titanum backup pro, install it in your andriod phone, open it and follow d steps below...

1. goto backup/restore tab...press the pass marked arrow at the top right of d TB, then allow it to calculate scenerio

2. locate BACKUP ALL USER APP, press run then select that green marked arrow to start ur backup...allow it to finish backing up..this can take upto 5mins or more depending on d apps u ve...

3. After backing up the next thing we need to do is boot into recovery mode...u can get mobileuncletools to do that for u or u do it manually by pressing power button + volume up button together for like 7secs when ur andriod phone is switched off.

4. In recovery mode WIPE DATA/FACTORY RESET & WIPE CACHE PARTITION...

5. After doing that reboot ur phone..

note : by doing this u would loose all ur installed apps..dont b afraid u wont loose all ur apps cos u did a backup with titanum backup pro...

6. Install ur titanum backup pro back and goto BACKUP/RESTORE MISSING APPS WITH DATA then press that marked icon at d top right of d TB then locate RESTORE, then use that option to restore all ur apps again...

Then signin back into ur PLAYSTORE, then it would start working and downloading apps...

IF MY TUTORIAL IS OF GREAT HELP TO YOU, PLS DONT FORGET TO LIKE THIS POST...IT WOULD ENCOURAGE ME TO DROP MANY MORE ANDRIOD TUTORIALS....

GOODLUCK![/b]