₦airaland Forum

I bought my hp 15 brand new with a year warranty at computer village in lagos january dis year with no issues, but around june it started developing problems like failure to boot and it later eventually not coming up. I took it back to where i bought it and they returned it back for repair at hp store. I collected it back after a week in perfect condition and i was informed that they eventually changed the motherboard, and it has been functioning well since then. But it developed that same issue again this morning, pls advice me on what next to do because i don't know maybe they will stil service it for free. And I'm actually living in ibadan, considering the transport fare. Thanks in advance.

bluewles33:
I bought my hp 15 brand new with a year warranty at computer village in lagos january dis year with no issues, but around june it started developing problems like failure to boot and it later eventually not coming up. I took it back to where i bought it and they returned it back for repair at hp store. I collected it back after a week in perfect condition and i was informed that they eventually changed the motherboard, and it has been functioning well since then. But it developed that same issue again this morning, pls advice me on what next to do because i don't know maybe they will stil service it for free. And I'm actually living in ibadan, considering the transport fare. Thanks in advance.

More details on what you mean by " failure to boot"

runzlord:
More details on what you mean by " failure to boot"

When i press d power button, it is just showing d power light and off later without booting

bluewles33:
When i press d power button, it is just showing d power light and off later without booting

I never see that one b4 o! Sorry. Whether you give it back to the company or not, you would still need to come over and repair it. But I recommend you give it to the company. And you might pay.

bluewles33:
When i press d power button, it is just showing d power light and off later without booting

Does it display anything on the screen when you press the 'on' button? If yes, press the F10 key and as it enters 'Set up' observe if it will go off or hang there.
Or you may return it back (covered by warantee)