Customer Care Representatives Frustrating You?now U Can Call Ncc Directly - Phones

Customer Care Representatives Frustrating You?now U Can Call Ncc Directly - Phones - Nairaland

Nairaland Forum › Science/Technology › Phones › Customer Care Representatives Frustrating You?now U Can Call Ncc Directly (988 Views)

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Customer Care Representatives Frustrating You?now U Can Call Ncc Directly by 01ghostmode(op): 4:11pm On Nov 13, 2015

Hi friends, I know so many people who have been complaining that anytime they call the customer care representative of any of the mobile phone service providers in the country, it takes ages for them to answer the call. And when they finally answer you, resolving the problem that made you call them in the first place is even harder , with the nonchalant attitude of most of these customer care representatives.
Now you don't have to put up with all these again, as NCC the body in charge of
monitoring the mobile phone network providers in Nigeria have come out with a short code to call anytime you feel the customer care representative of your service provider isn't treating you well.
The number to call is: 622.
Specifically NCC says you should call this number whenever there's an unresolved issue between you and your network provider.
Personally I think this is a welcome development as it will keep these service providers on their toes and make all these customer care representatives more cordial when trying to resolve any issue we bring to them.
So what do you think about this new development?
Share your views and opinions using the comments box.
CIAO!
Source:
http://www.oddytech.com.ng/2015/11/is-mtngloairtel-and-etisalat-customer.html?m=0

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