₦airaland Forum

Dear #Ecobank, over the months, your services are getting worse , I have not being enjoying it at all.

I registered my BVN at ‪#‎GTB‬ank since January, before the first deadline date for registration of the BVN, I submitted my BVN at your branches on two different occations and even via the ussd code *326*9#, my account isn't yet linked till now December.


www.nairaland.com/attachments/3203478_bvn_jpeg2e5a959c10c95dc60e5ad32172949b26
I took my time to visit some banks' website, and to my surprise, out of the 10 banks I checked, only Ecobank's site is not having a FAVICON (even Jaizbank & Nairaland has a strong FAVICON ),



www.nairaland.com/attachments/3203475_ecobank_jpegc76ae8451ba8e0b4dabb39a9be969441
A search on the word "BVN" using the search option gave a negative result which is VERY disappointing , because I see no reason why you would deny access to account because of BVN not yet linked when you didn't even mention it anywhere on the website unlike the likes of #firstbank & #GTBank that made it part of the default content on their homepage. www.nairaland.com/attachments/3203476_bvn2_jpeg6c9dbe8ff5c0a255c403a6b96c22e0f1

www.nairaland.com/attachments/3203477_firstbank_jpegd5ec5f2c1f3f2394b1dd7e6c393f4335

Your trueserve agents approach is so rude, no courtesy at all, your banking hall system management is below par, one hardly visit any branch of yours without little or more disappoint, even ‪#‎firstbank‬ & ‪#‎Uba‬ now manages there crowd very well.

Pls try to borrow a leave from ‪#‎GTBank‬ or ‪#‎Accessbank‬. Thanks
Concerned Customer.

The bank is becoming more useless.

iliyande:
The bank is becoming more useless.

Serious one, I am a very busy type, I can't tell when last I visit a bank but because of this their useless system, I can't make use of my funds with them, I have being going there and yet, the BVN isn't linked

i dont use ecobank...diamond gtbank and firstbank are the best.

I bank with Eco bank and I must confess no satisfaction from them and even d customer service peeps are rude. Internet banking for me is even the worst of it all. Eco bank really need upgrade... closing my account soon!!!

Most useless bank ever. Took dem 3weeks to link my account

Anytime I have issues with my account in Ecobank I send a mail to the customer care and I get my issue resolved. I even got my BVN linked while I was in Ghana.

This is the email address I usually use ENGContactcentre@ecobank.com or call the customer care on 0700 500 0000. Hope this helps sha...

Rick001:
This is the email address I usually use ENGContactcentre@ecobank.com or call the customer care on 0700 500 0000. Hope this helps sha...

Alright, thank you