₦airaland Forum

I went to St. Catherine’s hospital on the 9th Jan to complain about my ear. I met a regular doctor who informed me that the ENT doctor comes only once a week and that’s on Tuesdays. The following Tuesday, I returned to the hospital. I took permission from work so that I may arrive by the time the doctor is billed to arrive, 5:00pm. I waited till 5pm, then 5:30pm, no doctor in sight. I inquired from the receptionist and she said the doctor is not yet around but he should be on his way. By 6:00pm, I requested that she should call the doctor to know his location. She bluntly refused saying they don’t call him. He will come. Maybe he’s stuck in traffic. All this while, I was silently enduring the pains in my ear. 6:30pm, then 7:00pm, doctor had not yet come. Still this I-care-less lady refused to call the doctor. I left the hospital at 7:30pm in annoyance. However, I composed myself and made sure that I didn’t argue or engage in a quarrel with anyone. What however baffles me till now is – how a private (not government) hospital can be so lukewarm in attending to her customers. In a country where hospitals are so many! Perhaps the management of the hospital don’t realize that the first point of call at the hospital, the reception, creates a lasting impression about them. I would have thought only the receptionist had issues but there was this doctor I saw going and coming out of the consulting room. I thought wisely and left the place. How unprofessional do they have to be before they realize that it’s the social media age and you can’t treat people anyhow and that’s all.

I use st catherine hospital, its owned by catholics so its more like a health centre,most of their doctors come from teaching hospitals n they have tight schedules, I will suggest u visit a general hospital

This is why I said Nigerian hospitals should be graded and strictly monitored so that they do exactly what you they are classed to do.
From 0-6 stars or classes so the public knows what to expect from each hospital and they can know where to turn to when they need specific care and attention.

delishpot:
This is why I said Nigerian hospitals should be graded and strictly monitored so that they do exactly what you they are classed to do.
From 0-6 stars or classes so the public knows what to expect from each hospital and they can know where to turn to when they need specific care and attention.

I don't know if that will be possible; you know medicine and the "ethics" of the profession. Like a doctor once told me, there are no first class, second class or third class doctors. A qualified doctor is a qualified doctor. And considering the fact that there is a lot of corruption in the system and those who will do the grading probably have hospitals too, I doubt if the hospital grading will be totally effective. But you are right. It's really important for the public to know what to expect from each hospital. I wouldn't have wasted my time going to that hospital if I had known that their services are LTA.

mealdred:
I use st catherine hospital, its owned by catholics so its more like a health centre,most of their doctors come from teaching hospitals n they have tight schedules, I will suggest u visit a general hospital

Most hospitals don't have regular ENT doctors but they don't treat their patients like that. My disappointment has more to do with their attitude than with their service delivery. I went to another hospital in D/line and I was impressed with everything about them. It was a clear departure from the way I was treated at St. Catherine's hospital. And that hospital is private too like St. Catherine's.

uncover:
I don't know if that will be possible; you know medicine and the "ethics" of the profession. Like a doctor once told me, there are no first class, second class or third class doctors. A qualified doctor is a qualified doctor. And considering the fact that there is a lot of corruption in the system and those who will do the grading probably have hospitals too, I doubt if the hospital grading will be totally effective. But you are right. It's really important for the public to know what to expect from each hospital. I wouldn't have wasted my time going to that hospital if I had known that their services are LTA.

Not to classify the doctors but the hospitals based on the equipments, experience of the doctors, availability of doctors, etc.

mealdred:
I use st catherine hospital, its owned by catholics so its more like a health centre,most of their doctors come from teaching hospitals n they have tight schedules, I will suggest u visit a general hospital

Is it the st Catherine hospital at woji/slaughter by transamadi

uncover:
Most hospitals don't have regular ENT doctors but they don't treat their patients like that. My disappointment has more to do with their attitude than with their service delivery. I went to another hospital in D/line and I was impressed with everything about them. It was a clear departure from the way I was treated at St. Catherine's hospital. And that hospital is private too like St. Catherine's.

D-line. That was my base as a kid. I hope you get 100% well soon.

wonyi:
Is it the st Catherine hospital at woji/slaughter by transamadi

Yes

delishpot:
D-line. That was my base as a kid. I hope you get 100% well soon.

Thanks. I really had a good service at the hospital.

I think it would be good if u had shared d name of d good hospital just d same way u did with st Catherine. It's been a long time now sha, I have visited st Catherine about 5 occasions in recent times and d reception has been quite awesome.

I have been using St Catherine’s Hospital since December last year and the nurses and doctors are extremely good. They’ve shown nothing but care and attention to my health issues.

I have also seen medical consultants in the facility. The front desk team are good and they have friendly doctors as well.