₦airaland Forum

I seriously cannot believe this. about a week ago I subscribed to the 1k surprise bundle and was given 3800 and about 300mb.
I exusted it and I was asked to do another. because of the value I got from the previous, I had to use my last 1k to subscribe another .I got a message that it was successful and I have been credited with 3800 and 300mb.
for me to start using it, I was told I had no airtime. I checked the balance with *559*16# and gbagaun everything is 0.
called customer care and I was told it will be rectified that it was a system error. since 9am till now. I called again now and the agent is as good as confused.
the most painful thing is that I lost the customer I wanted to call and will sleep on empty stomach because I plan to use the money to settle myself this night Chai. imagine loosing 1k in this current economic situation, Mtn Biko do something on before you lose your 9 years customer.

MTN kept to em' words mehn.. As the name implies "SURPRISE BUNDLE"

Now Tel me bro...aint u surprised how ur gullibility turned out?

Mtn don dey thief no be today e start

0ubenji:
MTN kept to em' words mehn.. As the name implies "SURPRISE BUNDLE"

Now Tel me bro...aint u surprised how ur gullibility turned out?

at least I paid

kekakuz:
at least I paid

Yea ofcuz u paid and got real SURPRISED thereafter...

That's business...they need u to pay nd u needed to be surprised..so far..both of u were true to ur part of the bargain..

kekakuz:
I seriously cannot believe this. about a week ago I subscribed to the 1k surprise bundle and was given 3800 and about 300mb.
I exusted it and I was asked to do another. because of the value I got from the previous, I had to use my last 1k to subscribe another .I got a message that it was successful and I have been credited with 3800 and 300mb.
for me to start using it, I was told I had no airtime. I checked the balance with *559*16# and gbagaun everything is 0.
called customer care and I was told it will be rectified that it was a system error. since 9am till now. I called again now and the agent is as good as confused.
the most painful thing is that I lost the customer I wanted to call and will sleep on empty stomach because I plan to use the money to settle myself this night Chai. imagine loosing 1k in this current economic situation, Mtn Biko do something on before you lose your 9 years customer.

I am deeply sorry you have to experience this issue on your line, but I have checked on your line, the bundle is currently active and you are also using it as we speak right now. You can confirm again. Once again, apologies

JideSM:
I am deeply sorry you have to experience this issue on your line, but I have checked on your line, the bundle is currently active and you are also using it as we speak right now. You can confirm again. Once again, apologies

Bro why na
Do you think I don't know what am saying.
I am currently using glo to browse and I bought recharge card to call mtn 200 this evening

Hello i subscribed for MTN data,1000 for 1.5 G on Saturday,on tuesday morning i noticed my data was moved to night plan. I have tried to no avail by calling your customer center to fix the issue,but they all seems lost on how to resolve it.
Number :07036159077
Kindly help move it back to normal daily plan.Thanks