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Please Phone Gurus Help! - Phones - Nairaland

Nairaland ForumScience/TechnologyPhonesPlease Phone Gurus Help! (737 Views)

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Please Phone Gurus Help! by nams77(op): 5:58pm On Sep 24, 2016
I have an infinix hot 2. I must first of all state that I am no expert with phones and softwares. This morning I tried downloading a beloved song and I got an alert/notification that the site is compromised or something of that nature and presently now, each time I am checking our any sites, a page keep popping up.
Pls is these a virus/mslware attack? What can I do to sort this out. Can I get an antivirus from google play to handle this? Tech experts in the house pls help me.. Also my battery keep draining at alarming rate. Sometimes, the phone just goes off even when battery is at 60% or so. Thanks a lot for helping
Re: Please Phone Gurus Help! by Nobody: 7:13pm On Sep 24, 2016
Backup ur files and do a factory reset. if it persist then visit a technician.
Re: Please Phone Gurus Help! by JeffreyJamez(m): 7:54pm On Sep 24, 2016
The Virus alert are ads and the battery draining is a sign your battery is bad buy a new battery.
Re: Please Phone Gurus Help! by nams77(op): 7:54pm On Sep 24, 2016
Symphony1:
Backup ur files and do a factory reset. if it persist then visit a technician.
Thank you. Pls how do I back up my files and also do a hard reset. No vex, am still a learner in these areas
Re: Please Phone Gurus Help! by Biodunkuye(f): 8:50pm On Sep 24, 2016
I had d same issue too with my infinix hot battery,the battery is no longer good,after sometime ur battery wil swell up n becomes very hot.my advise is get anoda battery and for d virus alert,its an ad jus ignore it or download antivirus on ur fone.
Re: Please Phone Gurus Help! by Nobody: 11:11pm On Sep 24, 2016
nams77:
Thank you. Pls how do I back up my files and also do a hard reset. No vex, am still a learner in these areas
Use a a virus free system to copy ur files from either storage. After copying, scan them with an updated Antivirus. Goto ur phone settings and find the factory reset.
Re: Please Phone Gurus Help! by nams77(op): 8:09am On Sep 25, 2016
Symphony1:
Use a a virus free system to copy ur files from either storage. After copying, scan them with an updated Antivirus. Goto ur phone settings and find the factory reset.
Thanks. Will do that. Just downloaded an antivirus and it seems to be taking care of the problem. Thank you for your concern. Enjoy your day
Re: Please Phone Gurus Help! by nams77(op): 8:11am On Sep 25, 2016
Biodunkuye:
I had d same issue too with my infinix hot battery,the battery is no longer good,after sometime ur battery wil swell up n becomes very hot.my advise is get anoda battery and for d virus alert,its an ad jus ignore it or download antivirus on ur fone.
Thanks a lot. Downloaded an antivirus and it seems to be taking care of the problem. Thanks once more
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