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Front Desk Officer - Jobs/Vacancies - Nairaland

Nairaland ForumNairaland GeneralJobs/VacanciesFront Desk Officer (1099 Views)

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Front Desk Officer by seven77(op): 1:34pm On Jan 16, 2017
Providence Holdings are searching for a vibrant Front office manager to manage our reception area, that will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. And also coordinate all front desk activities, including calls, reservations and guests services.
As a Front office manager, Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
Ultimately, he or she should be able to ensure our front desk provides professional and friendly service to our customers.
Responsibilities
• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
• Train, supervise and support office staff, including receptionists, security guards and call center agents
• Schedule shifts
• Ensure timely and accurate customer service
• Handle complaints and specific customers requests
• Troubleshoot emergencies
• Ensure proper mail distribution
Requirements
• Hands on experience with office machines (e.g. fax machines and printers)
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• High School diploma; additional certification is a plus
METHOD OF APPLICATION
Interested applicants should forward his or her comprehensive cv to careerprocess001@gmail.com or should send details(name, location, qualifiacation and mobile number) to HR. 08081398954. Not later than two weeks of publication.
NOTE: Application opened to candidates in Lagos and Ogun State only. Or other location that want to relocate.
Re: Front Desk Officer by JinX100: 2:52pm On Jan 16, 2017
seven77:
Providence Holdings are searching for a vibrant Front office manager to manage our reception area, that will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. And also coordinate all front desk activities, including calls, reservations and guests services.
As a Front office manager, Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
Ultimately, he or she should be able to ensure our front desk provides professional and friendly service to our customers.
Responsibilities
• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
• Train, supervise and support office staff, including receptionists, security guards and call center agents
• Schedule shifts
• Ensure timely and accurate customer service
• Handle complaints and specific customers requests
• Troubleshoot emergencies
• Ensure proper mail distribution
Requirements
• Hands on experience with office machines (e.g. fax machines and printers)
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• High School diploma; additional certification is a plus
METHOD OF APPLICATION
Interested applicants should forward his or her comprehensive cv to careerprocess001@gmail.com or should send details(name, location, qualifiacation and mobile number) to HR. 08081398954. Not later than two weeks of publication.
NOTE: Application opened to candidates in Lagos and Ogun State only. Or other location that want to relocate.
Salary?
Re: Front Desk Officer by johnime: 8:30pm On Jan 17, 2017
25k
JinX100:
Salary?
1 Reply

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