With MTN 4G I Can't Make Or Receive Calls Why? - Phones

With MTN 4G I Can't Make Or Receive Calls Why? - Phones - Nairaland

Nairaland Forum › Science/Technology › Phones › With MTN 4G I Can't Make Or Receive Calls Why? (6526 Views)

With MTN 4G I Can't Make Or Receive Calls Why? by Stevengold(op): 10:33pm On Mar 20, 2017

I don't know if anyone experiences this, whenever I use 4G on my MTN Sim, I simply can't make calls, check account balance or receive calls, plz lemme know if anyone experiences same. Or could it be my phone? ?

2 Likes 1 Share

Re: With MTN 4G I Can't Make Or Receive Calls Why? by psallmuel(m): 10:52pm On Mar 20, 2017

Scam alert

Re: With MTN 4G I Can't Make Or Receive Calls Why? by dustmalik(m): 12:13am On Mar 21, 2017

MTN, just like Glo, doesn't support VoLTE, so you can't make calls over 4G LTE. Make sure you set the network mode to alternate between 2G, 3G and 4G, or 3G and 4G, or 2G and 4G, depending on the options available on your device. That way, even when you are browsing over 4G LTE, when a call is coming in, it automatically switches to either 2G or 3G, it would work seamlessly.

My point is, the reason you haven't been able to make calls, check account balance or receive calls is because you switched your network mode to 4G Only.

5 Likes 1 Share

Re: With MTN 4G I Can't Make Or Receive Calls Why? by Stevengold(op): 5:12am On Mar 21, 2017

dustmalik:
MTN, just like Glo, doesn't support VoLTE, so you can't make calls over 4G LTE. Make sure you set the network mode to alternate between 2G, 3G and 4G, or 3G and 4G, or 2G and 4G, depending on the options available on your device. That way, even when you are browsing over 4G LTE, when a call is coming in, it automatically switches to either 2G or 3G, it would work seamlessly.

My point is, the reason you haven't been able to make calls, check account balance or receive calls is because you switched your network mode to 4G Only.

Oh thanks.

Re: With MTN 4G I Can't Make Or Receive Calls Why? by Stevengold(op): 5:12am On Mar 21, 2017

psallmuel:
Scam alert

Re: With MTN 4G I Can't Make Or Receive Calls Why? by krimes: 6:37am On Mar 21, 2017

4G doesn't support voice calls or USSD operations. It's data only.

2 Likes

Re: With MTN 4G I Can't Make Or Receive Calls Why? by JideSM: 9:58am On Mar 21, 2017

Stevengold:
I don't know if anyone experiences this, whenever I use 4G on my MTN Sim, I simply can't make calls, check account balance or receive calls, plz lemme know if anyone experiences same. Or could it be my phone? ?

Hi Stevengold, so sorry about this experience, I just want you to know that I currently run a thread here called the MTN Customer care https://www.nairaland.com/1379574/mtn-customer-care-thread/ where issues like this are being discussed. I also will appreciate if you can send me your mobile number via private message to enable me assist. Looking forward to hearing from you. Regards

Re: With MTN 4G I Can't Make Or Receive Calls Why? by GrandMufti: 12:14pm On Mar 21, 2017

krimes:
4G doesn't support voice calls or USSD operations. It's data only.

They actually do. But your mobile operator will have to enable it. Smile and ntel are examples.

Like dustmalik said, Mtn and glo currently do not support volte

1 Reply

My Galaxy C5 Can't Make Or Receive Calls,it Recognises D Presence Of Sim Card Ho • MTN 4G LTE - The Biggest Scam Of The Century • Who Has Been Able To Unlock The MTN 4G Mifi • 2 • 3 • 4

Blackberry Software-jvm Errors • Etisalat Slammed With A N10 Million Law Suit • Tecno Or Gionee - Which Would You Advise I Go For?