Hello i make use of tecno c5 it reboots itself wen i make use of the wifi hotspot

ernesterioo:
How much is the cost of replacing a damage Tecno w3 screen

Hello @ernesterioo It'll cost you N4000. Visit the Carlcare Service Centre closest to you for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you.

Omosakin:
Hello i make use of tecno c5 it reboots itself wen i make use of the wifi hotspot

Hi @Omosakin Check your phone for an update & run it if there's one. Otherwise, Visit the Carlcare Service Centre closest to you for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you. Thank you!

CarlcareOpebi:

Hello @ernesterioo It'll cost you N4000. Visit the Carlcare Service Centre closest to you for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you.

ibadan

Hello please hw much to fix tecno w5 screen. Thanks

Morning house. I need advice on what to do. I use a Tecno y6 phone. I have been using it for almost 2 years. The battery life became so poorrecently, so I felt maybe the battery is the cause, and the battery also swelled up.I felt buying a new battery would solve the problem, so I bought a battery from slot. However, the battery life with this new battery is still very poor. It takes about 2 to hours to go from 100 percent to zero percent, which is very abnormal. My phone normally lasts almost a whole day before this problem. I have changed the operating system, yet no difference, I used privacy guard to stop wake up and other battery zapping stuff, yet the phone cannot lastup to 3 hours.I need advice, could the new battery be fake? Do I go get another new battery or could the problem be internal, maybe hardware or something. Thanks

adibo:
Morning house. I need advice on what to do. I use a Tecno y6 phone. I have been using it for almost 2 years. The battery life became so poorrecently, so I felt maybe the battery is the cause, and the battery also swelled up.I felt buying a new battery would solve the problem, so I bought a battery from slot. However, the battery life with this new battery is still very poor. It takes about 2 to hours to go from 100 percent to zero percent, which is very abnormal. My phone normally lasts almost a whole day before this problem. I have changed the operating system, yet no difference, I used privacy guard to stop wake up and other battery zapping stuff, yet the phone cannot lastup to 3 hours.I need advice, could the new battery be fake? Do I go get another new battery or could the problem be internal, maybe hardware or something. Thanks

Hello @abido You'll need to get another battery. Visit the Carlcare Service Centre closest to you to purchase an original battery.

ccwizard:
Hello please hw much to fix tecno w5 screen. Thanks

Hello @ccwizard It'll cost you N15,100.

Afternoon house pls am having issues on my infinix hot 3lte, my apps menu is showing in alphabetical order don't know wat to do again.

CarlcareOpebi:

Hello @abido You'll need to get another battery. Visit the Carlcare Service Centre closest to you to purchase an original battery.

Thanks. I am in Benin. When I called the Carlcare agent here, I was told by the agent that you guys don't sell batteries. She asked me to get a battery from omegathron in Benin. When I got there, they said that they don't have it in Stock. So I decided to go to several phone dealers to check for the battery but none of the batteries I saw passed the genuineness test on the tecno site. I finally decided to get the battery from slot because I felt they should have genuine batteries.
Although the battery did not pass the genuineness test either, but I decided to buy it because I felt since slot is a tecno dealer, it should be original.
So what do you think? Was the battery a fake because it did not pass the genuineness test on the tecno site. Also, should I follow the instructions of the Carlcare agent and go get a battery from slot and will I be sure of getting a genuine battery

Also, I was told by one of the phone sellers that I won't see a battery that would pass the genuineness test, is that true? Because I initially insisted on not buying a battery that failed the genuineness test on the site, until I finally gave up. If I get to omegathron, will their battery pass the test?

am using Infinix note....my phone is charging very slow...it charges at the rate of 12% to 1hr..so it will take upto 9hrs to reach 100%..I have been to carlcare center here at Onitsha they told me that I have already worked on my phone outside, that my phone panel needs to b change..and it will cost 18,000,00...I told them that I don't want to change the phone panel but they refuse to work on my phone.,
my question is!!!
can't they work my phone without asking me to change the phone panel?

Hi.
Please my Infinix note 2 X600 doesn't flash charge anymore. I haven't worked on the phone before. How do I get in fixed? Location: Lagos
Thank you.

Carlcaresophia:

Hello Sheylarhh, hello zicobass12, about the price of the infinix charger and battery you need to counsel with local retailer and online shops. Thank you!

Hello, my Doogee F5 fell, and ever since whenever I receive calls the caller would not hear me but I hear him/her clearly. I hope Carlcare can help fix that

My C8 battery drains faster especially when my data is on. I don't know if I have to replace the battery cos I observed that the ba3 is swollen.

Dera100:
am using Infinix note....my phone is charging very slow...it charges at the rate of 12% to 1hr..so it will take upto 9hrs to reach 100%..I have been to carlcare center here at Onitsha they told me that I have already worked on my phone outside, that my phone panel needs to b change..and it will cost 18,000,00...I told them that I don't want to change the phone panel but they refuse to work on my phone.,
my question is!!!
can't they work my phone without asking me to change the phone panel?

Hello @Dera100 What device do you use? They asked you to pay because the Panel is most likely the cause of the slow charging issue you complained about.

Jascon4:


Hello, my Doogee F5 fell, and ever since whenever I receive calls the caller would not hear me but I hear him/her clearly. I hope Carlcare can help fix that

Hi @Jascon4 Carlcare Service Centre repairs only TECNO, INFINIX & ITEL Products. You'll have to visit DOOGEE'S Service Centre.

MagReuby:
Hi.
Please my Infinix note 2 X600 doesn't flash charge anymore. I haven't worked on the phone before. How do I get in fixed? Location: Lagos
Thank you.

Hi @MagReuby For how long have you used the phone? And have you tried replacing your charger? You Sub-board might need a replacement. We have two Service Centres within Ikeja.
LAGOS – HQ
HOTLINE: 08138615848, 08090011413, 09098834535
ADDRESS: NO. 77, OPEBI ROAD, IKEJA, LAGOS STATE, NIGERIA
LAGOS – IKEJA
HOTLINE: 09036003533
ADDRESS: DIGITAL SQUARE, 2ND FLOOR, NO. 20, OBAFEMI AWOLOWO WAY IKEJA, LAGOS STATE, NIGERIA
Visit either one at your earliest convenience to register your complaint.

nellyquash:
My C8 battery drains faster especially when my data is on. I don't know if I have to replace the battery cos I observed that the ba3 is swollen.

Hi @nellyquash Since your battery is swollen, you need to replace it. Visit the Carlcare Service Centre for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you.

CarlcareOpebi:

Hi @nellyquash Since your battery is swollen, you need to replace it. Visit the Carlcare Service Centre for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you.

Someone directed me to your carlcare Centre at Slot in Oginigba, Ph. So am Der waiting for my turn ooo (No 63).

Pls i use tecno g9 pad. I jus discoverd dat it is displaying damaged usb. It dose nt see my mcard. What can i do?

I ve also done factory reset but no change

CarlcareOpebi:

Hi @nellyquash Since your battery is swollen, you need to replace it. Visit the Carlcare Service Centre for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you.

I did not not get a reply

adibo:
Also, I was told by one of the phone sellers that I won't see a battery that would pass the genuineness test, is that true? Because I initially insisted on not buying a battery that failed the genuineness test on the site, until I finally gave up. If I get to omegathron, will their battery pass the test?

Hi @adibo The site is correct. Yes, it will pass the test.

edin:
Pls i use tecno g9 pad. I jus discoverd dat it is displaying damaged usb. It dose nt see my mcard. What can i do?

Hi @edin That's a hardware issue. You'll need to replace the Board (N22,300). Visit the Carlcare Service Centre for assistance. You can Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you.

rayvelez:
Afternoon house pls am having issues on my infinix hot 3lte, my apps menu is showing in alphabetical order don't know wat to do again.

Hi @rayvelez That's the default look of the phone.

Omosakin:
Hello i make use of tecno c5 it reboots itself wen i make use of the wifi hotspot

Hi @Omosakin Please send me the current Build Number on your phone? When last did you receive or run an Update on it? Visit the Carlcare Service Centre closest to you for a Software Reload. You may Book a reservation using the Carlcare App on your device [and give the information required], our contact number(s) and addresses are also in the App; or let us know your location so that we can forward one to you. Thank you!

pls the tab us working except it usually displays damaged USB try reformatting on the systems ui. I try reformatting the tab but does not work. don know if flashing will do.

pls the tab is working except it usually displays damaged USB try reformatting on the systems ui. I try reformatting the tab but does not work. don know if flashing will do.

Hw much wil it cost to change infinix hot note usb port? coz mine do not charge fast again & dosen't recognize PC

Please how much will it cost to change the dead battery of an infinix x570 plus the three external buttons missing. Feel free to contact me via Instant messaging on
08119879617