₦airaland Forum

An Eye Care Centre located at Victoria Island and a branch at Amuwo Odofin is seeking for qualified candidate to fill in this role.

Responsibilities:
>> Support with the planning, developing and implementing of strategy for the customer relationship management function
>> A courteous, professional and friendly phone manner
>> Solve product or service problems by clarifying the customer's complaint and explaining the best solution to solve the problem
>> Data entry skills with a high level of attention to detail
>> Initiate required action for response to customer service requests for order changes, maintenance of order/customer information files and communicate changes to the appropriate personnel/departments
>> Play a role in the development of proficient customer relationship management processes and applications.
>> Develop, optimize and implement business models for retention of company’s customer base
>> Manage and optimize customer information on a customer relationship management software
>> Advice on customer relationship management activities and ensure monthly reporting
>> Identify and implement processes to improve and ensure accuracy of customer data
>> Manage the customer care telephone lines

Desired Skills & Experience

>> HND/.B.Sc in any field
>> Good interpersonal skills
>> Excellent written and verbal communication skills
>> Strong attention for details
>> Excellent organisation skills
>> Problem solving skills
>> Ability to prioritize
>> Working knowledge of Microsoft Office Suite

Salary: N45,000 - N60,000

METHOD OF APPLICATION:
Qualified and interested candidates should forward their CVs to: jobs.pcr@gmail.com. website: www.pcr.com.ng

I reside in festac and I have 3yrs experience in customer service. Please do you have vacancy at your amuwo odofin branch?

apollo13:
I reside in festac and I have 3yrs experience in customer service. Please do you have vacancy at your amuwo odofin branch?

Yes we do. Go ahead and apply if you are a female.

..

Oops! Na wa o, am a male not a female, but why only females?

khatea:
I applied less dan 2 hours ago n got an invite for tomorrow at Ajah but I was actually expecting Amuwo odofin cos I reside in okota

its an interview, maybe you're having the interview at the head quarters. Attend first

Is the vacancy only for females?

betty616:
its an interview, maybe you're having the interview at the head quarters. Attend first

.

I have applied. Waiting to hear from you

i have also applied waiting to hear from you.Thanks

PCRecruit:
An Eye Care Centre located at Victoria Island and a branch at Amuwo Odofin is seeking for qualified candidate to fill in this role.

Responsibilities:
>> Support with the planning, developing and implementing of strategy for the customer relationship management function
>> A courteous, professional and friendly phone manner
>> Solve product or service problems by clarifying the customer's complaint and explaining the best solution to solve the problem
>> Data entry skills with a high level of attention to detail
>> Initiate required action for response to customer service requests for order changes, maintenance of order/customer information files and communicate changes to the appropriate personnel/departments
>> Play a role in the development of proficient customer relationship management processes and applications.
>> Develop, optimize and implement business models for retention of company’s customer base
>> Manage and optimize customer information on a customer relationship management software
>> Advice on customer relationship management activities and ensure monthly reporting
>> Identify and implement processes to improve and ensure accuracy of customer data
>> Manage the customer care telephone lines

Desired Skills & Experience

>> HND/.B.Sc in any field
>> Good interpersonal skills
>> Excellent written and verbal communication skills
>> Strong attention for details
>> Excellent organisation skills
>> Problem solving skills
>> Ability to prioritize
>> Working knowledge of Microsoft Office Suite

Salary: N45,000 - N60,000

METHOD OF APPLICATION:
Qualified and interested candidates should forward their CVs to: jobs.pcr@gmail.com. website: www.pcr.com.ng