Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / New
Stats: 3,156,515 members, 7,830,530 topics. Date: Friday, 17 May 2024 at 01:51 AM

Customer Service Officers - Jobs/Vacancies - Nairaland

Nairaland Forum / Nairaland / General / Jobs/Vacancies / Customer Service Officers (2604 Views)

100 Customer Service Officers Needed In A Telecoms Company / Closing Today! Customer Service Officers (2) (3) (4)

(1) (Reply) (Go Down)

Customer Service Officers by PCRecruit: 8:12pm On May 06, 2017
An Eye Care Centre located at Victoria Island and a branch at Amuwo Odofin is seeking for qualified candidate to fill in this role.

Responsibilities:
>> Support with the planning, developing and implementing of strategy for the customer relationship management function
>> A courteous, professional and friendly phone manner
>> Solve product or service problems by clarifying the customer's complaint and explaining the best solution to solve the problem
>> Data entry skills with a high level of attention to detail
>> Initiate required action for response to customer service requests for order changes, maintenance of order/customer information files and communicate changes to the appropriate personnel/departments
>> Play a role in the development of proficient customer relationship management processes and applications.
>> Develop, optimize and implement business models for retention of company’s customer base
>> Manage and optimize customer information on a customer relationship management software
>> Advice on customer relationship management activities and ensure monthly reporting
>> Identify and implement processes to improve and ensure accuracy of customer data
>> Manage the customer care telephone lines

Desired Skills & Experience

>> HND/.B.Sc in any field
>> Good interpersonal skills
>> Excellent written and verbal communication skills
>> Strong attention for details
>> Excellent organisation skills
>> Problem solving skills
>> Ability to prioritize
>> Working knowledge of Microsoft Office Suite

Salary: N45,000 - N60,000

METHOD OF APPLICATION:
Qualified and interested candidates should forward their CVs to: jobs.pcr@gmail.com. website: www.pcr.com.ng

2 Likes 1 Share

Re: Customer Service Officers by apollo13(m): 11:25am On May 07, 2017
I reside in festac and I have 3yrs experience in customer service. Please do you have vacancy at your amuwo odofin branch?
Re: Customer Service Officers by PCRecruit: 2:08pm On May 07, 2017
apollo13:
I reside in festac and I have 3yrs experience in customer service. Please do you have vacancy at your amuwo odofin branch?

Yes we do. Go ahead and apply if you are a female.
Re: Customer Service Officers by khatea: 2:34pm On May 07, 2017
..
Re: Customer Service Officers by apollo13(m): 5:41pm On May 07, 2017
Oops! Na wa o, am a male not a female, but why only females?
Re: Customer Service Officers by betty616(f): 6:48pm On May 07, 2017
khatea:
I applied less dan 2 hours ago n got an invite for tomorrow at Ajah but I was actually expecting Amuwo odofin cos I reside in okota
its an interview, maybe you're having the interview at the head quarters. Attend first
Re: Customer Service Officers by Sleezwizz: 7:51pm On May 07, 2017
Is the vacancy only for females?
Re: Customer Service Officers by khatea: 10:17pm On May 07, 2017
betty616:
its an interview, maybe you're having the interview at the head quarters. Attend first


.
Re: Customer Service Officers by Chizzy759831: 10:47am On May 08, 2017
I have applied. Waiting to hear from you
Re: Customer Service Officers by bunmiann: 1:34pm On May 09, 2017
i have also applied waiting to hear from you.Thanks
PCRecruit:
An Eye Care Centre located at Victoria Island and a branch at Amuwo Odofin is seeking for qualified candidate to fill in this role.

Responsibilities:
>> Support with the planning, developing and implementing of strategy for the customer relationship management function
>> A courteous, professional and friendly phone manner
>> Solve product or service problems by clarifying the customer's complaint and explaining the best solution to solve the problem
>> Data entry skills with a high level of attention to detail
>> Initiate required action for response to customer service requests for order changes, maintenance of order/customer information files and communicate changes to the appropriate personnel/departments
>> Play a role in the development of proficient customer relationship management processes and applications.
>> Develop, optimize and implement business models for retention of company’s customer base
>> Manage and optimize customer information on a customer relationship management software
>> Advice on customer relationship management activities and ensure monthly reporting
>> Identify and implement processes to improve and ensure accuracy of customer data
>> Manage the customer care telephone lines

Desired Skills & Experience

>> HND/.B.Sc in any field
>> Good interpersonal skills
>> Excellent written and verbal communication skills
>> Strong attention for details
>> Excellent organisation skills
>> Problem solving skills
>> Ability to prioritize
>> Working knowledge of Microsoft Office Suite

Salary: N45,000 - N60,000

METHOD OF APPLICATION:
Qualified and interested candidates should forward their CVs to: jobs.pcr@gmail.com. website: www.pcr.com.ng

1 Like

(1) (Reply)

Empire Interview / Incase You Need A Backup Job / Fake Job Interview Venues (list)

(Go Up)

Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health
religion celebs tv-movies music-radio literature webmasters programming techmarket

Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10)

Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 14
Disclaimer: Every Nairaland member is solely responsible for anything that he/she posts or uploads on Nairaland.