₦airaland Forum

I was at 1st bank today

Yes 2 securities told me 'you are welcome to 1st bank'

But psychologically, as good as those words are, if you make me sweat before I can assess any of your services, those words as they come in through my right ears, zoom off the left immediately.



The issue:

I visited for ATM renewal, but how unfortunate, a lady was the only employee in that respect attending to tens of customers waiting. How can this be? Some impatient customers were jumping at each other's necks at the slightest provocation over the obvious 'I arrived earlier' brouhaha. The 2 benches made available to sit were filled to the brim and there was this heavily-pregnant lady who had no choice than to stand for a long period before it reached her turn.


My stand

I read a thread about some banks making some N51bN (not sure about figures though) last week over deductions from customers. What happens to these funds? Must Nigerian banks be short-staffed? Must the current bankers be killed with loads of job? I was at first vexed with the lady thinking she was slow but I later understood she has to be careful too; in this case I think it's a form of labour abuse. If they are paying the lady 500k per month, fine! That at least equates the job done for the bank, but hell no, I'm sure she'd be paid a peanut at the end of the month. And yes peanut I said; imagine what 80k-120k can do in this unfriendly economy.

We have a lot of graduates waiting for job but no, they'd rather render their present employees useless to themselves and community at large by getting them overworked at the end of every blessed day. No time to grow personal business yet many banks hardly keep you for long so you won't even think of getting on their pension and gratuitee list.

I think it's high time the federal government looked into this and set up commissions to curb excesses from Nigerian banks.



Thank you!

Name that bank that gave u the worst all time nightmare.
Lalasticlala

Unfortunately, all of them have shitty customer service ..

Except you are a high net worth customer

Your madt

What is xyz bank

And u wan make I call names

Homeboiy:
Your madt

What is xyz bank

And u wan make I call names

f.vck u man

ABC bank is horrible.
deducted my money since July.
Refund is taking as much time as the Second coming.

How many times will we create this thread?


Egg bank is worst.

I will give it to Eco Bank no doubt




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Give it to first bank from lack of network to rude and arrogant behaviour , so far iv had the worst experience with Firstbank

First bank is something else, they treat customers like beggars. They sacked a number of them recently.