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My Website Is Not Loading On Some Devices: Please Help - Webmasters - Nairaland

Nairaland ForumScience/TechnologyWebmastersMy Website Is Not Loading On Some Devices: Please Help (1112 Views)

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My Website Is Not Loading On Some Devices: Please Help by JFlowz(op): 4:06pm On Jan 21, 2018
Hello, I upgraded my hosting account on Namecheap Recently and I'm facing the issue of my website loading on some mobile phones though not all, The site is not loading on my phone also with MTN as the ISP.

However if I try other ISP it'll be resolving well, but what I'm concerned about is why would the same ISP I'm Using load other websites well but won't load my own site, The error I'm facing is NET::ERR_CERT_COMMON_NAME_INVALID, Your Connection Is Not Private.

Mind you the site is not loading on 3 of my friends phone also & I've contacted my hosting provider they said they can't do anything since its loading on their end. Has anyone ever experience this and what's the possible solution?
Re: My Website Is Not Loading On Some Devices: Please Help by Nobody: 10:42pm On Jan 21, 2018
I guess it has to do with your SSL certificate issuer, some certificate are not supported on all browser, especially chrome. Try opening on opera mini, if persist let's know.
Re: My Website Is Not Loading On Some Devices: Please Help by Nobody: 11:26pm On Jan 21, 2018
Yes I have it's might be your cache or IP blocker message me to help out 08153814385
Re: My Website Is Not Loading On Some Devices: Please Help by Electronics: 10:26am On Jan 22, 2018
JFlowz:
Hello, I upgraded my hosting account on Namecheap Recently and I'm facing the issue of my website loading on some mobile phones though not all, The site is not loading on my phone also with MTN as the ISP.

However if I try other ISP it'll be resolving well, but what I'm concerned about is why would the same ISP I'm Using load other websites well but won't load my own site, The error I'm facing is NET::ERR_CERT_COMMON_NAME_INVALID, Your Connection Is Not Private.

Mind you the site is not loading on 3 of my friends phone also & I've contacted my hosting provider they said they can't do anything since its loading on their end. Has anyone ever experience this and what's the possible solution?
Hey Bro, keep calm. Its not a big deal. This happened to me after switching from whogohost to bluehost. My site was not opening on some devices while it was opening on others.

It would take about 24 - 48hrs for the DNS to fully propagate after switching hosts, and you will be finally be able to view it on all devices.

So just continue with your posting, it would nomalize just like mine.
Re: My Website Is Not Loading On Some Devices: Please Help by JFlowz(op): 11:15pm On Jan 24, 2018
questechie:
I guess it has to do with your SSL certificate issuer, some certificate are not supported on all browser, especially chrome. Try opening on opera mini, if persist let's know.
It opens well on Opera Mini.
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