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Can't Access 4G On Tecno Pouvoir 2 - Phones - Nairaland

Nairaland Forum › Science/Technology › Phones › Can't Access 4G On Tecno Pouvoir 2 (3442 Views)

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Can't Access 4G On Tecno Pouvoir 2 by Mikee7(op): 3:08pm On Nov 23, 2018
So I've had my phone for a while now, and was never able to use 4G, I assumed my sim card wasn't a 4G sim, but I tested the sim on another 4G phone and it was working. I then tried making my phone only 4G but the option was not there. It kept reverting to 3G, I even tried using *#*#4636#*#* but it did not work. Can any phone Guru help me out.

Re: Can't Access 4G On Tecno Pouvoir 2 by Alfred234(m): 5:03pm On Nov 23, 2018
Your phone probably doesn't support the GLO 4g network band. While some phones work will all kinds of 4g network bands some are restricted to some particular bands like your Pouvoir 2. Try another 4g network provider like MTN or AIRTEL to confirm if the problem is from your phone.
Re: Can't Access 4G On Tecno Pouvoir 2 by mutvy: 10:56pm On Nov 23, 2018
Pouvoir 2 doesn't support band 28 (700MHz) and that is the frequency of Glo 4G LTE
Re: Can't Access 4G On Tecno Pouvoir 2 by Mikee7(op): 5:27am On Nov 24, 2018
Alfred234:
Your phone probably doesn't support the GLO 4g network band. While some phones work will all kinds of 4g network bands some are restricted to some particular bands like your Pouvoir 2. Try another 4g network provider like MTN or AIRTEL to confirm if the problem is from your phone.
Yeah I just tried and they work Thank you very much
Re: Can't Access 4G On Tecno Pouvoir 2 by Mikee7(op): 5:28am On Nov 24, 2018
mutvy:
Pouvoir 2 doesn't support band 28 (700MHz) and that is the frequency of Glo 4G LTE
Thanks a lot, it seems I need to change to MTN now
Re: Can't Access 4G On Tecno Pouvoir 2 by scarycuteface(m): 11:57am On Nov 27, 2018
Use other ones like MTN and Airtel. Should work. Maybe the phone doesn't support glo 4G
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