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POS Wrong Debit Reversal. HOW LONG? - Investment - Nairaland

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POS Wrong Debit Reversal. HOW LONG? by Countersam(m): 7:45pm On Jan 25, 2019
cry cry cry

On Wednesday i tried making a payment (First Bank card) using a POS (diamond bank) but the transaction was DECLINED and i was debitted, meanwhile no corresponding credit.

I was told and have usually heard that it takes maximum 24hrs to reverse, but this is over 48hrs. Please what could be the problem and how best can i resolve this issue. Its just 5k but my last card no fit loss like this na.

Pls advice caue i am distraught. thanks.
Re: POS Wrong Debit Reversal. HOW LONG? by uwemjack(m): 10:14pm On Jan 25, 2019
Report to any branch of your bank first, it will start counting from when you report.
Re: POS Wrong Debit Reversal. HOW LONG? by Countersam(m): 11:18pm On Jan 25, 2019
uwemjack:
Report to any branch of your bank first, it will start counting from when you report.
Av reported online via mail cause am out of rhe country. Still waiting!
Re: POS Wrong Debit Reversal. HOW LONG? by amicable09(f): 10:19am On Jan 26, 2019
Countersam:
cry cry cry

On Wednesday i tried making a payment (First Bank card) using a POS (diamond bank) but the transaction was DECLINED and i was debitted, meanwhile no corresponding credit.

I was told and have usually heard that it takes maximum 24hrs to reverse, but this is over 48hrs. Please what could be the problem and how best can i resolve this issue. Its just 5k but my last card no fit loss like this na.

Pls advice caue i am distraught. thanks.
Sure you have the printout (POS Receipt) showing DECLINED?

If you do, attach it in your complaint mail to First Bank. They will process chargeback on your behalf. Shouldn't take longer than 10 working days.

5K no be small money o cheesy

1 Like

Re: POS Wrong Debit Reversal. HOW LONG? by Countersam(m): 10:41am On Jan 26, 2019
amicable09:

Sure you have the printout (POS Receipt) showing DECLINED?

If you do, attach it in your complaint mail to First Bank. They will process chargeback on your behalf. Shouldn't take longer than 10 working days.

5K no be small money o cheesy

10days fa? embarassed embarassed embarassed
Sis show me small love i go die before then oh?
Re: POS Wrong Debit Reversal. HOW LONG? by amicable09(f): 5:02am On Jan 28, 2019
Countersam:


10days fa? embarassed embarassed embarassed
Sis show me small love i go die before then oh?
I will be checking on you until the reversal is done cheesy

That's me showing small love.
Live! And live well my brother!
Good morning.

2 Likes

Re: POS Wrong Debit Reversal. HOW LONG? by Babacele: 6:55am On Jan 28, 2019
amicable09:
I will be checking on you until the reversal is done cheesy
That's me showing small love. Live! And live well my brother! Good morning.
Good morning ma.
Re: POS Wrong Debit Reversal. HOW LONG? by amicable09(f): 6:54am On Jan 30, 2019
Babacele:
Good morning ma.
Good morning boss cheesy
How have you been?
Re: POS Wrong Debit Reversal. HOW LONG? by Babacele: 7:10am On Jan 30, 2019
amicable09:

Good morning boss cheesy
How have you been?
lols ...I dey o dey enjoy village life....hope you are good?
Re: POS Wrong Debit Reversal. HOW LONG? by amicable09(f): 7:21am On Jan 30, 2019
Babacele:
lols ...I dey o dey enjoy village life....hope you are good?
Lol. Yes, I am..

Which one is village life at 30th of January? cheesy
Re: POS Wrong Debit Reversal. HOW LONG? by Babacele: 9:01am On Jan 30, 2019
amicable09:

Lol. Yes, I am..

Which one is village life at 30th of January? cheesy
hehehehe .....30th of Jan when everybody don return to city after the Xmas holiday abi? Even in the city I always look for that village-like environment to properly fit in. Me I like them fresh air, banking, food,river water ,hills ,etc. I be village man na.
Re: POS Wrong Debit Reversal. HOW LONG? by TissuePaper: 3:00pm On Mar 02, 2020
Countersam:
cry cry cry

On Wednesday i tried making a payment (First Bank card) using a POS (diamond bank) but the transaction was DECLINED and i was debitted, meanwhile no corresponding credit.

I was told and have usually heard that it takes maximum 24hrs to reverse, but this is over 48hrs. Please what could be the problem and how best can i resolve this issue. Its just 5k but my last card no fit loss like this na.

Pls advice caue i am distraught. thanks.
how far guy so how long did the reversal take
Re: POS Wrong Debit Reversal. HOW LONG? by Countersam(m): 5:12pm On Mar 02, 2020
TissuePaper:
how far guy so how long did the reversal take
About 2 weeks
Re: POS Wrong Debit Reversal. HOW LONG? by Obaaderemi2: 12:56pm On Feb 13, 2023
Countersam:
About 2 weeks
How did you go about it?
Re: POS Wrong Debit Reversal. HOW LONG? by Countersam(m): 10:19am On Feb 14, 2023
Obaaderemi2:
How did you go about it?

Report via email or online Twitter more preferably. Keep your Debit details handy especially the debit slip.
Re: POS Wrong Debit Reversal. HOW LONG? by Obaaderemi2: 1:20pm On Feb 14, 2023
Countersam:


Report via email or online Twitter more preferably. Keep your Debit details handy especially the debit slip.
I don't have the debit slips but I can get screenshots if that could help.
Re: POS Wrong Debit Reversal. HOW LONG? by Countersam(m): 10:31am On Feb 15, 2023
Obaaderemi2:
I don't have the debit slips but I can get screenshots if that could help.

That's okay. Forward it with your account details and complaint details to their social media handles.

1 Like

Re: POS Wrong Debit Reversal. HOW LONG? by Pennywise2: 11:26am On Feb 15, 2023
try to do what has been suggested . it helps speed thing up.

meanwhile here is a nice video

https://www.youtube.com/watch?v=UnJcHrAzZ1Y

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