Customer Service Officer(b.sc HND) @ Yes -africa Global Resources - Jobs/Vacancies

Customer Service Officer(b.sc HND) @ Yes -africa Global Resources - Jobs/Vacancies - Nairaland

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Customer Service Officer(b.sc HND) @ Yes -africa Global Resources by LordSkyy(op): 1:35am On Jan 01, 2019*

Yes-Africa Global Resources is recruiting for fulltime Customer Service Officer.
JOB DETAILS
Yes-Africa Global Resources Company, we are a global empowerment company committed to helping people take control of their personal and organizational goals.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Lagos

Job Description
• Answers customer inquiries via phone, email, and in person
• Directs customers to online resources
• Updates customer records in the system, including notes about interactions
• Pitches ideas for improving customer care
• Build sustainable relationships of trust through open and interactive communication
• Attends weekly staff meetings
• Participates in team-building activities
• Identify and asses customer needs to achieve satisfaction
• Handling and resolving product or services complaint from customers by determining cause of the problem and resolving the best way possible
• Makes recommendations to management to improve customer experience.
JOB REQUIREMENTS
MIN REQUIRED EXPERIENCE:
2 year(s)
MIN QUALIFICATION:
Bachelor's Degree/HND
DESIRED COURSES:
Not Specified
OTHER REQUIREMENTS:
Requirements
• Must have 2 years of experience in customer service
• HND or B.Sc./post NYSC certificate
• Must have basic knowledge of computer
• Must have excellent communication skills.
Application Closing Date
12th January, 2019.

Method of Application
Interested Candidates should visit

http://jobshopng..com