₦airaland Forum

On Wednesday i tried making a payment (First Bank card) using a POS (diamond bank) but the transaction was DECLINED and i was debitted, meanwhile no corresponding credit.

I was told and have usually heard that it takes maximum 24hrs to reverse, but this is over 48hrs. Please what could be the problem and how best can i resolve this issue. Its just 5k but my last card no fit loss like this na.

Pls advice caue i am distraught. thanks.

Report to any branch of your bank first, it will start counting from when you report.

uwemjack:
Report to any branch of your bank first, it will start counting from when you report.

Av reported online via mail cause am out of rhe country. Still waiting!

Countersam:


On Wednesday i tried making a payment (First Bank card) using a POS (diamond bank) but the transaction was DECLINED and i was debitted, meanwhile no corresponding credit.

I was told and have usually heard that it takes maximum 24hrs to reverse, but this is over 48hrs. Please what could be the problem and how best can i resolve this issue. Its just 5k but my last card no fit loss like this na.

Pls advice caue i am distraught. thanks.

Sure you have the printout (POS Receipt) showing DECLINED?

If you do, attach it in your complaint mail to First Bank. They will process chargeback on your behalf. Shouldn't take longer than 10 working days.

5K no be small money o

amicable09:
Sure you have the printout (POS Receipt) showing DECLINED?

If you do, attach it in your complaint mail to First Bank. They will process chargeback on your behalf. Shouldn't take longer than 10 working days.

5K no be small money o

10days fa?
Sis show me small love i go die before then oh?

Countersam:
10days fa?
Sis show me small love i go die before then oh?

I will be checking on you until the reversal is done

That's me showing small love.
Live! And live well my brother!
Good morning.

amicable09:
I will be checking on you until the reversal is done
That's me showing small love. Live! And live well my brother! Good morning.

Good morning ma.

Babacele:
Good morning ma.

Good morning boss
How have you been?

amicable09:
Good morning boss
How have you been?

lols ...I dey o dey enjoy village life....hope you are good?

Babacele:
lols ...I dey o dey enjoy village life....hope you are good?

Lol. Yes, I am..

Which one is village life at 30th of January?

amicable09:
Lol. Yes, I am..

Which one is village life at 30th of January?

hehehehe .....30th of Jan when everybody don return to city after the Xmas holiday abi? Even in the city I always look for that village-like environment to properly fit in. Me I like them fresh air, banking, food,river water ,hills ,etc. I be village man na.

Countersam:


On Wednesday i tried making a payment (First Bank card) using a POS (diamond bank) but the transaction was DECLINED and i was debitted, meanwhile no corresponding credit.

I was told and have usually heard that it takes maximum 24hrs to reverse, but this is over 48hrs. Please what could be the problem and how best can i resolve this issue. Its just 5k but my last card no fit loss like this na.

Pls advice caue i am distraught. thanks.

how far guy so how long did the reversal take

TissuePaper:
how far guy so how long did the reversal take

About 2 weeks

Countersam:
About 2 weeks

How did you go about it?

Obaaderemi2:
How did you go about it?

Report via email or online Twitter more preferably. Keep your Debit details handy especially the debit slip.

Countersam:
Report via email or online Twitter more preferably. Keep your Debit details handy especially the debit slip.

I don't have the debit slips but I can get screenshots if that could help.

Obaaderemi2:
I don't have the debit slips but I can get screenshots if that could help.

That's okay. Forward it with your account details and complaint details to their social media handles.

try to do what has been suggested . it helps speed thing up.

meanwhile here is a nice video

https://www.youtube.com/watch?v=UnJcHrAzZ1Y