Please don't know if this is the right place for this and pardon my use of English.
I subscribed for Gotv from my account on Tuesday (17/032/20) , I waited till Friday 20th nothing was coming up. I checked from the app on my phone and I find out the money wasn't credited, so I called the customer care number the lady told me they received the money later i find out the money has been credited to my account. But yet to display anything.
Story cut short, I have called and spoke with their Attendance over 7times bw Friday/Saturday. Keep getting same and, we have sent for request for a reset, put it on number 5 it will display in a jiffy,yet nothing is coming up.
Now @gotv Nigeria is not picking up my calls. Most annoying is that this calls are paid for as their line is not toll free.
Please am I scammed
Mod please help me as I need it now so I can be informed about happenings esp at this world health crisis.
Thanks

emilas1979:
Please don't know if this is the right place for this and pardon my use of English.
I subscribed for Gotv from my account on Tuesday (17/032/20) , I waited till Friday 20th nothing was coming up. I checked from the app on my phone and I find out the money wasn't credited, so I called the customer care number the lady told me they received the money later i find out the money has been credited to my account. But yet to display anything.
Story cut short, I have called and spoke with their Attendance over 7times bw Friday/Saturday. Keep getting same and, we have sent for request for a reset, put it on number 5 it will display in a jiffy,yet nothing is coming up.
Now @gotv Nigeria is not picking up my calls. Most annoying is that this calls are paid for as their line is not toll free.
Please am I scammed
Mod please help me as I need it now so I can be informed about happenings esp at this world health crisis.
Thanks

Stop calling,go to the nearest DStv Gotv center,they will correct it immediately on the computer. Those you are calling are just call center agents who lodge your complains to DSTV GOTV.
The last time I was at Ikeja Shopping Mall center to subscribe,a man to lodge a complain that he subscribed but his DStv isn't working. The lady solved it for him within few minutes

Greatzeus:

Stop calling,go to the nearest DStv Gotv center,they will correct it immediately on the computer. Those you are calling are just call center agents who lodge your complains to DSTV GOTV.
The last time I was at Ikeja Shopping Mall center to subscribe,a man to lodge a complain that he subscribed but his DStv isn't working. The lady solved it for him within few minutes

thanks, will sure go

emilas1979:
Please don't know if this is the right place for this and pardon my use of English.
I subscribed for Gotv from my account on Tuesday (17/032/20) , I waited till Friday 20th nothing was coming up. I checked from the app on my phone and I find out the money wasn't credited, so I called the customer care number the lady told me they received the money later i find out the money has been credited to my account. But yet to display anything.
Story cut short, I have called and spoke with their Attendance over 7times bw Friday/Saturday. Keep getting same and, we have sent for request for a reset, put it on number 5 it will display in a jiffy,yet nothing is coming up.
Now @gotv Nigeria is not picking up my calls. Most annoying is that this calls are paid for as their line is not toll free.
Please am I scammed
Mod please help me as I need it now so I can be informed about happenings esp at this world health crisis.
Thanks

wats their gotv customer care number thanks

Go to gotv.com. I didn't save it

bmdmixer:
wats their gotv customer care number thanks