Good morning dear Nairalanders... I am really uncomfortable with how my bank have been charging me since this Covid 19 period...

I don't know of other banks but I think UBA and Firstbank in particular have been extorting me and my brother through FIP charges, Stamp duty etc... These charges became worse ever since they donated to the federal government, imagine I moved 30k to my bro's UBA account and before I got to a nearby atm machine (within 10mins) 180naira have been deducted

If I receive money on my Firstbank account, before I get to withdraw it sometimes 300naira will be deducted (300,100,50,26,10 etc that's how they charged me)

To make matter worse, if you lodge complain their customer care, they will try justify the charges telling you it's federal government/CBN directives, I know they have a point but it's unbearable

Am I really alone on this or it's general?

Anyways a friend is recommending Access Bank for me... I really hope Access is worth it, this is final between me and Firstbank... Am dumping them

UBA is notorious for such incessant and provoking deductions.

I get debit alerts of N50 stamp duty like 3-4 times daily.

This morning alone, I've been debited same amount eight times with no satisfactory response from their customer care agents.

Maxymilliano:
UBA is notorious for such incessant and provoking deductions.

I get debit alerts of N50 stamp duty like 3-4 times daily.

This morning alone, I've been debited same amount eight times with no satisfactory response from their customer care agents.

was it really like that before the Covid 19?

Saintbusco1:
was it really like that before the Covid 19?

Nope, it was more pronounced during the Covid lock-down till date ..

Maxymilliano:


Nope, it was more pronounced during the Covid lock-down till date ..

then let's say they are recovering the money they donated because there have been stamp duty and FIP before Covid 19 and they don't charge us like this before

Saintbusco1:
then let's say they are recovering the money they donated because there have been stamp duty and FIP before Covid 19 and they don't charge us like this before

No, stamp duty charges started in March or April.

heykims:

No, stamp duty charges started in March or April.

as much as I agree with you... But UBA and Firstbank own too much unlike the rest banks

Saintbusco1:
as much as I agree with you... But UBA and Firstbank own too much u like the rest banks

Stamp duty started 1st April and its been remitted to FG.

My annoyance is not because of the charges cos I understand it, but due to the fact that it's not deducted instantly. That's why we get deductions when we must have forgotten about our transactions.

I hope this helps...