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Nairaland Forum / Science/Technology / Phones / UMIDIGI DISCUSSION THREAD (1843813 Views)
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Re: UMIDIGI DISCUSSION THREAD by saint2ace(m): 8:34am On May 22, 2020 |
vickertony: Could be possible you got a defective device, but not to worry. Just call the Jumia customer service line and schedule a return. They'll fix a date and send someone to come pick it up, then check the device themselves, if all corresponds with what u claim then u'll get a refund which u can use in reordering. |
Re: UMIDIGI DISCUSSION THREAD by vickertony(m): 8:58am On May 22, 2020 |
saint2ace:everything I just said is what happened, I even took photos to test the camera, this thing just happened not up to 30 minutes now. I'm confused, I will call them. me that was planning to go out and get a new sim. the phone is plugged on my pc now and it's making noise like the pc is recognizing it and not recognizing it. Abi, it's because I have not charged it since I got it,coz I was planning to drain it before charging. |
Re: UMIDIGI DISCUSSION THREAD by saint2ace(m): 9:46am On May 22, 2020 |
vickertony: Well let's watch and see how it pans out then. Do give us a feedback when u're done. I would love to know the outcome. |
Re: UMIDIGI DISCUSSION THREAD by zxcvbnmlkjhgfds: 10:00am On May 22, 2020 |
vickertony: From the initial post, it'll seem like you got a defective product. I'll advise you return it asap. Returns on Jumia are not as stressful as you think. Just return the product, pack it has you got it and expect your refunds in few days. I'm speaking from numerous experience. 1 Like |
Re: UMIDIGI DISCUSSION THREAD by SaintOpzy(m): 10:01am On May 22, 2020 |
Damn, my A3s is heavy... |
Re: UMIDIGI DISCUSSION THREAD by vickertony(m): 10:06am On May 22, 2020 |
zxcvbnmlkjhgfds:can I return it and get this particular phone again? I'm confused, everything worked perfectly until I tried setting that finger print and pattern. Infact I'm shocked, I love to return it but I like the phone, I love to get this particular product too, after getting a refund. is it possible they exchange it for me, instead of refund? |
Re: UMIDIGI DISCUSSION THREAD by Emjace(m): 10:06am On May 22, 2020 |
vickertony:How much did you buy it? |
Re: UMIDIGI DISCUSSION THREAD by vickertony(m): 10:07am On May 22, 2020 |
Emjace:26,990 |
Re: UMIDIGI DISCUSSION THREAD by Youngsage: 10:24am On May 22, 2020 |
1500 |
Re: UMIDIGI DISCUSSION THREAD by Emjace(m): 10:41am On May 22, 2020 |
vickertony:Thanks for replying.. I want to buy the phone but am only seeing 30k offer |
Re: UMIDIGI DISCUSSION THREAD by zxcvbnmlkjhgfds: 11:18am On May 22, 2020 |
vickertony: it's possible. Mail Jumia customer care and request for a swap or you use the refund to purchase the phone. You have nothing to worry about once it's not a fault caused by you. @Mizik and other Jumia agents in the house could better enlighten you. |
Re: UMIDIGI DISCUSSION THREAD by DarkJeddi(m): 11:46am On May 22, 2020 |
Emjace:I know say the price of the phone go soon escalate.. That's why I rushed go buy one,as the price na pre COVID19 price.. Hopefully they will soon stock up,at the same excellent price.. |
Re: UMIDIGI DISCUSSION THREAD by vickertony(m): 11:49am On May 22, 2020 |
zxcvbnmlkjhgfds:the fault is not from me, I have said it already na, I only tried setting finger print and pattern when the phone hang. |
Re: UMIDIGI DISCUSSION THREAD by de3lar(m): 12:08pm On May 22, 2020 |
Vickertony Sorry for your experience. One thing I know is that you didn't have to drain the battery before you can charge it. Let me share my own experience. I got the phone on Wednesday and when I got back home, I wanted to remove the sim tray but I mistakenly on the device. I met the battery at 97% I just setup the fingerprint and pin then I switched it off back. I on generator to charge it and I met the battery at 84% from 97%. If you check the nylon that was on the screen, it was written there to charge it for like 30minute if it doesn't power on. But so as to avoid stories that touch, I kuku charge it till it reached 100%. Request for a refund and you're free to go. What was the percentage of the battery when you switch on the phone? |
Re: UMIDIGI DISCUSSION THREAD by de3lar(m): 12:13pm On May 22, 2020 |
SaintOpzy: I noticed too. So far it does what I ask if it Sha, I don't have a problem with that. |
Re: UMIDIGI DISCUSSION THREAD by de3lar(m): 12:14pm On May 22, 2020 |
Please have you been able to remove this to all we using A3S?
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Re: UMIDIGI DISCUSSION THREAD by vickertony(m): 12:20pm On May 22, 2020 |
de3lar:I met the battery at 81% so what's the way forward, I called jumia its saying network busy, what are the steps to return it? should I return it back at the pick up station? do you think is just the battery had died down? I didn't read that nylon Pasted on the screen. |
Re: UMIDIGI DISCUSSION THREAD by yusluvad(m): 12:29pm On May 22, 2020 |
UMDIGI is a good device, I have a friend using A5 pro. Am gonna buy one soon... |
Re: UMIDIGI DISCUSSION THREAD by saint2ace(m): 12:42pm On May 22, 2020 |
SaintOpzy: That's not a surprise since it has a metal frame and a huge battery, others are lighter cos most of them have plastic frame and covers and the battery capacity is far less than the A3s |
Re: UMIDIGI DISCUSSION THREAD by saint2ace(m): 12:45pm On May 22, 2020 |
de3lar: Go to settings and choose to update using mobile data, update Ur phone and it'll go away never to return |
Re: UMIDIGI DISCUSSION THREAD by saint2ace(m): 12:47pm On May 22, 2020 |
vickertony: You can take it back to the pickup centre, for them to help you process the return but they'll still ask you to call customer care. Alternatively if u're in Lagos and on the mainland, their experience centre at Yaba e-center can collect and process the return for you. The choice is urs |
Re: UMIDIGI DISCUSSION THREAD by zxcvbnmlkjhgfds: 12:47pm On May 22, 2020 |
vickertony: I'll advise you send them an email. service@ jumia .com .ng Remove the spaces |
Re: UMIDIGI DISCUSSION THREAD by khalidx: 12:47pm On May 22, 2020 |
de3lar:you Can't… another Android 10 bug �.. You can remove it temporarily via the settings. Just click on remind me later |
Re: UMIDIGI DISCUSSION THREAD by zxcvbnmlkjhgfds: 12:49pm On May 22, 2020 |
saint2ace: I've done it twice yet it still comes back... Guess it's a bug issue. |
Re: UMIDIGI DISCUSSION THREAD by saint2ace(m): 12:51pm On May 22, 2020 |
zxcvbnmlkjhgfds: That means you still have a pending update. Refresh Ur update page and share a screenshot if u can. |
Re: UMIDIGI DISCUSSION THREAD by de3lar(m): 1:34pm On May 22, 2020 |
saint2ace: I've done all the updates and I used mobile data to update it, still it's not going away.
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Re: UMIDIGI DISCUSSION THREAD by de3lar(m): 1:35pm On May 22, 2020 |
zxcvbnmlkjhgfds: Same as mine. It keeps coming back. |
Re: UMIDIGI DISCUSSION THREAD by de3lar(m): 1:36pm On May 22, 2020 |
vickertony: The best way to contact them is via mail. Someone has provided their mail for you. |
Re: UMIDIGI DISCUSSION THREAD by Derivtrader: 1:43pm On May 22, 2020 |
With all this complaint 1 Like |
Re: UMIDIGI DISCUSSION THREAD by saint2ace(m): 1:43pm On May 22, 2020 |
de3lar: On this page go to the 3 dots on the top right, select settings then in settings untoggle updates via wi-fi only and allow automatic download ...... U should be fine |
Re: UMIDIGI DISCUSSION THREAD by saint2ace(m): 1:44pm On May 22, 2020 |
Derivtrader: |
Re: UMIDIGI DISCUSSION THREAD by Corbin: 2:06pm On May 22, 2020 |
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