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HELP. This Is What My Laptop Is Showing Me - Computers - Nairaland

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HELP. This Is What My Laptop Is Showing Me by Nobody: 9:58pm On Jul 31, 2020
Hey guys, I bought a second hand laptop around may and I have been using the laptop pretty well untill today I was completely locked out and shown this info on the screen. What should I do?

Re: HELP. This Is What My Laptop Is Showing Me by fringz11(m): 10:13pm On Jul 31, 2020
Wipe the BIOS
Re: HELP. This Is What My Laptop Is Showing Me by Nobody: 10:16pm On Jul 31, 2020
fringz11:
Wipe the BIOS
hi, I know you are quite busy. Can you please explain the process? I tried to access the BIOS by pressing the function keys but it's not granting me access. Am I doing something wrong?
Re: HELP. This Is What My Laptop Is Showing Me by obisco4u: 10:38pm On Jul 31, 2020
Laptop model?
Re: HELP. This Is What My Laptop Is Showing Me by Nobody: 10:40pm On Jul 31, 2020
It happened to me. The guys I bought mine from at Computer Village are men of integrity. I was able to get a replacement which I have been for 3 years now.
Re: HELP. This Is What My Laptop Is Showing Me by Nobody: 10:58pm On Jul 31, 2020
obisco4u:
Laptop model?
HP 640 G4
Re: HELP. This Is What My Laptop Is Showing Me by obisco4u: 12:05am On Aug 01, 2020
Sellout:
HP 640 G4

Seems like it has CompuTrace technology enabled. You can return it to the dealer if it is still within warranty period.
Re: HELP. This Is What My Laptop Is Showing Me by Nobody: 12:06am On Aug 01, 2020
obisco4u:


Seems like it has CompuTrace technology enabled. You can return it to the dealer if it is still within warranty period.
looks like it was locked through bitlocker. I can access the BIOS however I can't do anything
Re: HELP. This Is What My Laptop Is Showing Me by obisco4u: 8:41pm On Aug 01, 2020
Sellout:
looks like it was locked through bitlocker. I can access the BIOS however I can't do anything

Does the notification appear in Windows or before windows loads?
Re: HELP. This Is What My Laptop Is Showing Me by Nobody: 11:12pm On Aug 01, 2020
obisco4u:


Does the notification appear in Windows or before windows loads?
I rectified the problem. Lucky enough that it was locked with bitlocker and not intel anti theft. I was able to format the hard disk.
Re: HELP. This Is What My Laptop Is Showing Me by Nobody: 7:42pm On Aug 03, 2020
It has gone back to the problem. I feel it was embedded into the system.
Re: HELP. This Is What My Laptop Is Showing Me by Nobody: 9:02pm On Aug 03, 2020
fringz11:
Wipe the BIOS
please how do I go about it? The problem is back again

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