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SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria - Technology Market (48) - Nairaland

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BUY ON EBAY.COM, 1688, TAOBAO, ALIBABA! WE SELL RMB/YUAN - WE SHIP TO NIGERIA / Order Your Goods On Ebay, Amazon And All Pickup Sites! Shipping @ $4.60/lbs NGR / Shop on Ebay & Amazon @ 350/$. Ship from US/UK & China to Nigeria (2) (3) (4)

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Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by henrixx(m): 5:37am On Dec 06, 2020
Metroxchange:



Hello there,

Actually, we take orders from ₦380/$ on ebay

But once it is from $800 dollars, it is charged at ₦440/$
are you gonna accept payment after order?
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 11:55am On Dec 06, 2020
Metroxchange:
Welcome to MetroBox smiley smiley

Your number 1. Fast, Reliable, Secure and Cost Conscious online ordering company. wink

We help make orders on foreign ecommerce marketplaces and ship directly to your location in Nigeria, even possibly your doorstep, from

Fashion outfits,
Groceries,
Electronics,
Gadgets (phones, laptops, wearable gears),
Cosmetics/Skin Care products
And what else you could possibly think about

Our rates are


EBAY
@ ₦380/$ for orders below $800
@ ₦440/$ for orders above $800




We ship within 7 - 15 working days from any of these stores down to Nigeria. cheesy

We are registered with the CAC with ref : 3090495 cool

We have been in the business of satisfying our customers by standing by our words of being your number 1. Fast, Reliable, Secure and Cost Conscious online ordering company.

Hit us up with your orders today https:///2348025555343

Visit us at Metrobox.com.ng

And follow us on

Twitter @metrobox_ng
Instagram @Metrobox_ng

Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 11:57am On Dec 06, 2020
Metroxchange:
So when it comes to virtually shopping on foreign online stores, there are various concerns that bothers on the mind of the average shopper in terms of payment, duration and what can be possibly shipped.

Well, according to our services and operations, we've answered the basic questions that could possible tick in your mind, below are six (6) frequently asked questions.


Frequently Asked Questions (FAQs) with MetroBox Nigeria


What is your current rate?

A : ₦380/$ for eBay


Does the order total cover up for shipping to Nigeria and logistics within?

A : No, there's a shipping charge of $5 - $6.5/lbs depending on the item and $20 for phones and an extra fee to dispatch item to your location in Nigeria which is dependent on location.


How long does it take to ship an item from USA to Nigeria?

A : Shipping durations at times varies due to some factors. However in most of the cases it takes 2 work weeks/10 working days


Can you help ship to my USA address?

A: Yes, however, some essential credentials are needed for to you to present for verification and record purposes :
i. The store you are buying from
ii. Receipt or invoice
iii. proof of payment
iv. Valid ID bearing same with name given and
v. Original residential address


Do you ship all kinds of items?

A : All legal items that can come into Nigeria


Do you offer warranties?

A : No, we only serve as the route in which you can get items from sellers from foreign online stores.


It'll be nice you know we also pay due attention to handling and security of your items and we go to lengths to assure that your item gets to you safely


Still have some questions popping in your mind?

Let's hear them, kindly quote us or drop a post on the thread, we'll be glad to give a response. For extensive and clarified responses, do reach our customer service on WhatsApp https:///2348025555343


MetroBox got you covered as always!


Do have a wonderful time wink

Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 7:34pm On Dec 06, 2020
henrixx:
are you gonna accept payment after order?

Hello there,

Good Evening

Actually, payment confirms order

For further information and clarifications, kindly contact our customer service on WhatsApp https:///2348025555343

Thanks for contacting MetroBox Nigeria

Good Evening
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Owodiran1(m): 8:47am On Dec 07, 2020
Trust :98%
Communication:56%
Logistics 79%
Logistics at times 45%
Logistics generally 67%
Customer relationship 86%
.... There is room for improvement......
General remark is satisfactory. But your communication needs to be attended to. You need alot of improvement in that area.

4 Likes

Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by ibawon(m): 10:05am On Dec 07, 2020
Owodiran1:
Trust :98%
Communication:56%
Logistics 79%
Logistics at times 45%
Logistics generally 67%
Customer relationship 86%
.... There is room for improvement......
General remark is satisfactory. But your communication needs to be attended to. You need alot of improvement in that area.
As my oga don validate, now I can patronise
But no be pass mark oo

1 Like

Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by cixak95212: 12:49pm On Dec 07, 2020
Owodiran1:
Trust :98%
Communication:56%
Logistics 79%
Logistics at times 45%
Logistics generally 67%
Customer relationship 86%
.... There is room for improvement......
General remark is satisfactory. But your communication needs to be attended to. You need alot of improvement in that area.

I'll rate logistics a 20 and comms 45
In a service, the customer should never be the one to reach out . . how much more when the service is prepaid . .
i know what it takes to run a business in Nigeria and i'm refraining myself so hard from dropping a review, cos the experience
hasn't been palatable at all. and I dont wanna be the death of a man's business on NL
but i just might be forced out of annoyance, anger and frustration plus a complete breakdown of plans
due to repeatedly cancelled timelines.

1 Like

Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Nobody: 1:00pm On Dec 07, 2020
cixak95212:


I'll rate logistics a 20 and comms 45
In a service, the customer should never be the one to reach out . . how much more when the service is prepaid . .
i know what it takes to run a business in Nigeria and i'm refraining myself so hard from dropping a review, cos the experience
hasn't be palatable at all. and I dont wanna be the death of a man's business on NL
but i just might be forced out of annoyance, anger and frustration plus a complete breakdown of plans
due to repeatedly cancelled timelines.
Why 20 logistics? are they the one flying the plane?
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by cixak95212: 1:01pm On Dec 07, 2020
Henrymorre:
Why 20 logistics? are they the one flying the plane?

I hope yo understand what logistics means? Is it until they own the aircraft?
Cos they told me severally that items were in the clearing and then no word
When i reach out, i get "item has not arrived yet" . so which item was in clearing .
And it has spoilt my plans, i coulda gotten the same items in Nigeria at least, instead of giving me false hope
not once, twice, or thrice.

Will i use the service again? NO
will i recommend the service? NO

3 Likes

Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by cixak95212: 1:05pm On Dec 07, 2020
ibawon:

As my oga don validate, now I can patronise
But no be pass mark oo

Caveat emptor
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 4:54pm On Dec 07, 2020
Owodiran1:
Trust :98%
Communication:56%
Logistics 79%
Logistics at times 45%
Logistics generally 67%
Customer relationship 86%
.... There is room for improvement......
General remark is satisfactory. But your communication needs to be attended to. You need alot of improvement in that area.

We are really delighted that you not only patronize and gave a review, but you also highlighted our strengths and weakness accordingly in a way to know how to adjust and get to serve you better.

We sincerely do appreciate this.

Have a good evening
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 5:05pm On Dec 07, 2020
ibawon:

As my oga don validate, now I can patronise
But no be pass mark oo

Understandable sir

There are a couple of challenges we get to tackle at our end too, as we don't have supreme control and dictates over the potentialities that can affect our services.

But we make efforts to ensure that those who are responsible to us in our line of business are accountable too in order to give you the best of customer satisfaction.

You can be rest assured that this moment is just one out of several great moments we have shared with our clients so far, and it's going to be just that, moving forward

Welcome to Metrobox Nigeria
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 9:56pm On Dec 07, 2020
cixak95212:


I'll rate logistics a 20 and comms 45
In a service, the customer should never be the one to reach out . . how much more when the service is prepaid . .
i know what it takes to run a business in Nigeria and i'm refraining myself so hard from dropping a review, cos the experience
hasn't been palatable at all. and I dont wanna be the death of a man's business on NL
but i just might be forced out of annoyance, anger and frustration plus a complete breakdown of plans
due to repeatedly cancelled timelines.


We don't hide from negative reviews
In fact, a business without some negative reviews here and there is probably not a business indeed just yet

Our communication all along may have been slow or irregular as a result of the clientele base we tend to (in which we're creating new structures to ensure that we make communication faster); the information you got from us is the same information we are getting from the shipment company and there's no point leading clients on in situations such as these when shipment companies have one or two things to deal

There is a good chance that you don't 'regularly' buy and ship from outside Nigeria, if you do, you will have discovered just as other clients whose (large) orders have been stuck as a result of this that delays like this are at times inevitable because of one or two issues from the shipping company which we don't have power or control over


We also have had a lot to deal with on our end with persistent calls to the shipping company to confirm the situation of things, it's the information they give us that we give clients, because there's no better or more assured source to get the information from other than them


If we didn't update you on how things have been going, we're really sorry about that, but we did drop a notification about that here

Metroxchange:
Good Day Hood

We will like to express our sincere apologies over losses of data and conversations we already have with some of our clients (who recently) due to a minor unfortunate incident which has caused some technological damages, hence the loss of data.

If you have tried reaching us (or have already reached us) within the last 72 hours, we kindly plead that you reach out to us once again in order for us to verify and recover the necessary details needed to lay hands or process your item delivery

Do bear with us, know that nevertheless the situation, MetroBox has got you covered cool

We lost a lot of chats, even up until today as a result of changing devices due to malfunction or inappropriate productivity use of the previous devices

When you stated your grievances the other time, we explained the information we got from the shipping company

Metroxchange:


Hello there

Actually the flight cargo had issues initially which has delayed the item getting distributed
The items got in Friday and clearance takes about two or a couple more days depending

We try our possible best to ensure customers' satisfaction and we've been intensifying pressure on those within our reach to make it faster
Personally, we wouldn't wish to hold back items to the displeasure of our clients

Kindly bear with us and exercise a little more patience




Luckily for us, the items (Nov 20)were available for pick up from the shipping company over the weekend and has thence been distributed

Nov 6 and 13 are still pending as a result of issues from the shipping company

To put things in perspective, you can go through the thread to confirm; since the lockdown phased out : August, September, October, we never had a single issue such as this

There are investments worth millions on this same delay, but the clients have been shipping for long and know how things like this occur once in a while

We are still intensifying efforts on our end as we speak and will send update to our clients when the shipment has been confirmed available for pick up by us


Do have a good night
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 10:01pm On Dec 07, 2020
Nov 20 items

Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 7:58am On Dec 08, 2020
Good Day Hood. smiley

We're always available to take your orders

Kindly send us a message through our signature for your order requests, inquiries and clarifications.

MetroBox got you covered wink


https:///2348025555343
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Juljo: 10:51am On Dec 08, 2020
cixak95212:


I'll rate logistics a 20 and comms 45
In a service, the customer should never be the one to reach out . . how much more when the service is prepaid . .
i know what it takes to run a business in Nigeria and i'm refraining myself so hard from dropping a review, cos the experience
hasn't been palatable at all. and I dont wanna be the death of a man's business on NL
but i just might be forced out of annoyance, anger and frustration plus a complete breakdown of plans
due to repeatedly cancelled timelines.

Interesting!
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 1:11pm On Dec 08, 2020
Kindly join and grow the MetroBox family by following us on our social media platforms cheesy cheesy

Twitter : Metrobox_ng
Instagram : Metrobox_ng

Check out our website : Metrobox.com.ng

Continue to help spread the gospel of MetroBox Nigeria by liking, retweeting, commenting and tagging friends and fam to know the good news about us.

We're heavily banking on your love and support wink

Always remember... MetroBox got you covered


https:///2348025555343
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 4:25pm On Dec 08, 2020
Metroxchange:
Good Day Hood. smiley

We're always available to take your orders

Kindly send us a message through our signature for your order requests, inquiries and clarifications.

MetroBox got you covered wink


https:///2348025555343
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 6:24pm On Dec 08, 2020
Just as humans aren't perfect, Businesses also aren't perfect

A better way to see this; it is humans that are at the helm of affairs of every business and organisation which makes for some possibilities of bits of errors here and there

However, as with organisations, there's usually an agenda or mission; and our mission at MetroBox Nigeria is customer's satisfaction!

We may falter at this at times, but the mission remains same and clear; we will keep improving and developing at every step of the way especially with the help of our clients on reviews, referrals and patronage to give our clients the desired customer satisfaction!

Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by CJO100(m): 8:06pm On Dec 08, 2020
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by dietola01(m): 8:35am On Dec 09, 2020
cixak95212:


I hope yo understand what logistics means? Is it until they own the aircraft?
Cos they told me severally that items were in the clearing and then no word
When i reach out, i get "item has not arrived yet" . so which item was in clearing .
And it has spoilt my plans, i coulda gotten the same items in Nigeria at least, instead of giving me false hope
not once, twice, or thrice.

Will i use the service again? NO
will i recommend the service? NO
Sorry for whatever experience you must've had with them Bro! Stuff like this usually happens in this line of works.. I actually ordered for some items late last month (23rd) and it got to Nigeria last weekend, so stuff like this only happens once in a while... I'm guessing this is your first transaction with metrobox?
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 11:08am On Dec 09, 2020
dietola01:
Sorry for whatever experience you must've had with them Bro! Stuff like this usually happens in this line of works.. I actually ordered for some items late last month (23rd) and it got to Nigeria last weekend, so stuff like this only happens once in a while... I'm guessing this is your first transaction with metrobox?


Thank you so much sir!
We really do appreciate this review

Occurrences once in a while like this are actually inevitable since we personally don't own the flight cargo, the shipping company and we don't dictate to the customs.

We are honored with this

Do have a fantastic day sir
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 2:25pm On Dec 09, 2020
Metroxchange:
Good Day Hood. smiley

We're always available to take your orders

Kindly send us a message through our signature for your order requests, inquiries and clarifications.

MetroBox got you covered wink


https:///2348025555343

Arrivals from November 20th shipment


We are intensifying pressure on the shipping company for November 6 and November 13th shipment

Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by LiamMarshall(m): 3:54pm On Dec 09, 2020
Metroxchange:



Hello there,

Actually, we take orders from ₦380/$ on ebay

But once it is from $800 dollars, it is charged at ₦440/$
how come im being charged N390/$ on WhatsApp
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 4:09pm On Dec 09, 2020
LiamMarshall:

how come im being charged N390/$ on WhatsApp

Pardon sir, it's now at ₦390

The rate has been fluctuating of recent as a result of several reasons of which the exchange rate ₦/$ is the most prominent

Our page will be reflecting 390 now
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 7:24pm On Dec 09, 2020
Metroxchange:
Kindly join and grow the MetroBox family by following us on our social media platforms cheesy cheesy

Twitter : Metrobox_ng
Instagram : Metrobox_ng

Check out our website : Metrobox.com.ng

Continue to help spread the gospel of MetroBox Nigeria by liking, retweeting, commenting and tagging friends and fam to know the good news about us.

We're heavily banking on your love and support wink

Always remember... MetroBox got you covered


https:///2348025555343
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 9:34pm On Dec 09, 2020
Metroxchange:
Good Day Hood. smiley

We're always available to take your orders

Kindly send us a message through our signature for your order requests, inquiries and clarifications.

MetroBox got you covered wink


https:///2348025555343
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by cixak95211: 5:06am On Dec 10, 2020
dietola01:
Sorry for whatever experience you must've had with them Bro! Stuff like this usually happens in this line of works.. I actually ordered for some items late last month (23rd) and it got to Nigeria last weekend, so stuff like this only happens once in a while... I'm guessing this is your first transaction with metrobox?

With metrobox, yeah, first time, , , but in the shipping scene, like my millionth time . . I never ever buy my stuffs in Nigeria unless i cannot help it
Amongst my items is a simple HDMI cable, which can be bought for 1k or less almost everywhere in Lagos, but i chose to pay $8+ (3k+) minus shipping for it. That's how bad the compulsion is.
I had contacted metrobox privately, very enraged and he can testify that i was very angry NOT BECAUSE OF THE DELAY IN DELIVERY, but because OF THE DELAY IN COMMUNICATING DELIVERY ISSUES PROACTIVELY.
And i specifically told him, even if they were gonna arrive in the year 2024, I needed to be informed duly so i can make informed decisions. That was my pain point , which he went on to thoroughly address to satisfaction. So he has been forgiven, at least for now.

2 Likes

Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 11:22am On Dec 10, 2020
cixak95211:


With metrobox, yeah, first time, , , but in the shipping scene, like my millionth time . . I never ever buy my stuffs in Nigeria unless i cannot help it
Amongst my items is a simple HDMI cable, which can be bought for 1k or less almost everywhere in Lagos, but i chose to pay $8+ (3k+) minus shipping for it. That's how bad the compulsion is.
I had contacted metrobox privately, very enraged and he can testify that i was very angry NOT BECAUSE OF THE DELAY IN DELIVERY, but because OF THE DELAY IN COMMUNICATING DELIVERY ISSUES PROACTIVELY.
And i specifically told him, even if they were gonna arrive in the year 2024, I needed to be informed duly so i can make informed decisions. That was my pain point , which he went on to thoroughly address to satisfaction. So he has been forgiven, at least for now.


Thank you sir
We are really sorry about the experience

We are making efforts at our end
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 1:37pm On Dec 10, 2020
Metroxchange:
Good Day Hood. smiley

We're always available to take your orders

Kindly send us a message through our signature for your order requests, inquiries and clarifications.

MetroBox got you covered wink


https:///2348025555343
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 5:35pm On Dec 10, 2020
Metroxchange:
Kindly join and grow the MetroBox family by following us on our social media platforms cheesy cheesy

Twitter : Metrobox_ng
Instagram : Metrobox_ng

Check out our website : Metrobox.com.ng

Continue to help spread the gospel of MetroBox Nigeria by liking, retweeting, commenting and tagging friends and fam to know the good news about us.

We're heavily banking on your love and support wink

Always remember... MetroBox got you covered


https:///2348025555343
Re: SHOP ON EBAY & OTHER US ONLINE STORES - Doorstep Delivery In Nigeria by Metroxchange: 8:03pm On Dec 10, 2020
Metroxchange:
Good Day Hood. smiley

We're always available to take your orders

Kindly send us a message through our signature for your order requests, inquiries and clarifications.

MetroBox got you covered wink


https:///2348025555343

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