₦airaland Forum

royalgalaxy: Truexgold yes i have received the money,thanks man,i must commend you for your fast services but i am really worried about your transaction which i have to let you know,i don't pretend or shy away from something that i know it can be corrected,alots of newbie might not have noticed what i am about to say,no doubt that your services is fast but you are maintaining double standard in your transactions,please exchangers don't run transaction this way,ok,let me break it down for you to understand what i mean,for example if i have $400 in my account and i want to transfer the $400 from my webmoney to you,webmoney will collect commission of 0.8% from the $400 from me to do the transfer to you,leaving me with $396.8 to give out,which is normal but after paying this commission to them you still expect me to pay another commission again to webmoney for my money to be credited to my account,not only that also paying another commission to bank for inter-switch to finally pay the remaining money to me,haba!common let us be realistic,i have been dealing with exchangers since 2002,i know how they operate that is why it baffled me when you called to explain to me this morning,well'if you think i am wrong let others who have deal with other exchangers should comments on their experiences,though i will still be dealing with you for sometime because your services is fast but you need to look into this transactions properly for long term.

Those are what we call transaction cost. Unfortunately, we cannot bear your transaction cost for you. We can only ensure that you are charged exactly the amount that was deducted from our account in the course of fulfilling your ORDER. Meanwhile, First-Bank to First-Bank transfers are FREE. So give us a First Bank account next time, and there will be no transfer charge.

Secondly that 0.8% WEBMONEY fee is the ONLY reason why that company exist today. If you MUST continue to use WEBMONEY, then you can't run away from its transfer fees. We pay you based on the NET-AMOUNT we received... and that is our policy.

At times we can waive the N105.00 inter bank transfer fee but that depends on the amount you are selling. You can't sell $20 or $30 to us and expect us to waive such fees for you.

royalgalaxy: hello,
i have send the webmoney to you,please you can transfer the money into my bank account tomorrow morning as you said,the early you transfer the money the early i sell back to you tomorrow,thank you

Hi... we have successfully sent funds to your bank account. Please confirm!

blessedjohn: pls do u fund betonmarket account

No! We don't for now.

royalgalaxy: Please Truexgold on your phone i have been calling you since morning and it is switched off,i want to sell some webmoney to you this evening

Sorry for the inconvenience... But our customer care lines are available only on (Mon - Sat). To reach us on weekends, esp on sundays, please send us a support ticket.

There is no problem selling your webmoney to us this night, but be informed that we shall fund your bank by tomorrow.

patsucess: Oga Truexgold the first time i saw your site i was a bit skeptical because the site don't look professional to me but after all this gracious testimonies here i have to have a rethink and pocket my professionalism i have confidence to do business with you from now on,i sell webmoney alots and i believe we can do business together but please try and maintain your name no matter what happen,to be successful in business you need to be trust worthy,please i want to find out from you why is that your selling rate of webmoney fluctuate alots compare to other e-currency,please reply.

Thanks for your compliments sir...

The fact is that w e b money does not accept Nigerian Exchangers, so we depend on the sells we receive on the site to settle clients buying from us. And in a suitaution where we have lots of buyers with less spending... we simply increase the buying rate above the normal rate, whilst increasing the selling rate alongside thereby discouraging buyers and encouraging sellers.

For Example: The rate on the site now... is encouraging our clients to sell now.


However, we know the price at which you placed your order at any time. This fluctuation does not occur in the other e-currencies such as P M and E g o Pay.

domcarez: @Truexgold, i must say ur response to questions and complaints 4rm ur customers is superb, pls how do i join this online biz,am highly interested,help me out

The house can help provide the answer to the above question, by telling domcarez what you do with your e-currency once you purchase it. So please watch out for responses.

kalufelix: am gon give u guys a try
wats d min and max buyin & sellin amt per transaction...

This information is on the site sir... Pls ONLY contact us on this thread if you have any issues with our services.

darey360: Dear Customer,

The Perfect Money account no you submitted is incorrect. Kindly resubmit your payment notification with your correct PM account details.i hv submitted the payment notification again pls is there anything i should put before the account number? pls help....dats wat i got should there be something before my account no?

The second submission was still incorrect. Your PM account no should start with "U". What you keep providing is your Member ID... So we had to send your payment to your "PM E-mail Address" and if you have provided the right e-mail, you should have seen payment by now, 'cos we have since sent your funds. Pls note that it is your duty to supply your correct e-currency account whnever you place an order with us.

betfair: i need okpay and payza.

We don't deal on o k p a y at the moment, only p a y z a is available for now.

100keys: will i get an alert in any way when i my PM account is funded by u guys?

Yes Sir!

Once your PM account is funded... you will receive an alert from us both on your e-mail and phone.

methodman: Still waiting for my account to be funded o. Sold webmoney $400 to them yesterday. I trust them anyway. Promised me my account will be funded today.

YES! We are aware of your ORDER! We shall fund your bank today.

Donemmex: Pls ave bin waitin since yesterday for ma perfect money to be funded but nothin as happened...........i bought 10$ from u guys yesterday n ave made d payment notification on the site but my perfect money account is nt yet funded............pls i nid d money asap......thanks
my order invoice is 460579206pm and the teller no is 0327106.......zenith bank

Sir... the problem is that you submitted your payment notification very late yesterday, all the same... you can check your account now, 'cos it's been credited.

delln: There is no perfect system, it only takes time to get there. The only way we can assist each other in this case is to keep updating ourselves here on how there services are going. The earlier the better. I strongly believe things will get better.

We have a thread like that already. You can ask your questions here

[url]nairaland.com/1235169/truexgold-nairaland-customer-support-ask[/url]

Or learn from the mistakes of others.

kevoh: Correct! My account has been funded. Thanks truexgold. It's nice doing business with you.

It's our pleasure.
Feel free to contact us again, if you run into any other problem.

kevoh: Ok, Thanks I will check my mail. I just hope the account gets funded today.

You can now check your account sir, it's been funded.
To avoid delays kindly review all your entries before you submit your notification to us. Also insist on the cashier posting your payments to us with your ORDER INVOICE. That way, you will be far from having issues with your ORDERS.

Kirinwa: you dont get it,do you?If you pay for what you received when buying,it would be fair if people also pay for exactly what they received while buying.

Kirinwa you do have a good idea but i guess it's not exchangers fault. You can do well to write payza to cut down on their fees. Or use bank wire to fulfill your transactions instead. During the time of LR we do take the fees because it's not much. So i guess this your idea should be forwarded to the right quarters "p A y Z a" dot c o m.

Kirinwa: If someone is buying 415 nko.will he receive exactly 415?I doubt.Thank God am done with eccurency.

Nope! Payza will always take out the fees... and that is WHY they are in business.

guy ANDROID: OK THANKS
HOW much do you buy perfect money from perfect money users

N170/$$$ and N165/$$$ it depends on the quantity you are selling. You can check the site for detailed information on the RATES.

guy ANDROID: OK THANKS SIR....NOW I UNDERSTAND EVERYTHING....IM SAFE NOW TO DO BUSINESS WITH YOU AND INVITE MY FRIENDS ALSO TO YOUR SITE
BUT WAIT,YOU DEDUCTED 2000 NAIRA FROM THE FUND instead of 66k i saw 64k

NO Sir! We didn't deduct N2000.00 from your funds, payza did. We fund you based on the TOTAL NET amount that we received. Below is your transaction receipt.


Transaction Details
Date 7/17/2013 1:49:28 PM Reference Number C88FB-6B710-BF0BB Fee $10.62 USD Transaction type Transfer Received From
Name/Email Victor Justin
**************@gmail.com E-mail masked for security resasons
Current Status Completed Amount $415.00 USD Total Amount $404.38 USD
Purchase Type Service
Shipping Details Not Provided
Note i send you the money now Thanks TRUEXGOLD

So payza charged you $10.62 for the transfer... hence we calculated your funds with the net i.e. $404.38 instead of the $415.00 that you sent.

I hope i cleared your doubts.

akinakinyele: @truexgold,pls how can i fund my webmoney account from your platform.

Dear Akinkinyele,

I suggest you register on the S I T E first. The instructions on how to do that is well explained on the site, however you MUST login to see such information.

Hope i answered your question

@ guy ANDROID

Nope! You have not been scammed OK. The problem is that payza has chargebacks and we approach every payza sell offer with caution. Our account has been blocked severally for receiving fraudlent funds. And we lost huge amount of funds in all the cases, so henceforth we resort to payment verification each time we receive payza funds above $100.00

This verification can last upto 24hours, however yours was conducted fast 'cos your account has just been funded.
You can check your GTB account now to confirm.

As for our phone lines... it will only be available during working hours. You can use S K Y P E or N A I R A L A N D or F A C E B O O K or T W I T T E R or the livechat software on our site to reach us after 4.00pm ofcos we will always respond.

@ pipsbanker: The minimum amount of W E B M O N E Y that you can sell to us is $10.00

PM N170/$$$, WM N170/$$$, E G O PAY N165/$$$ and PAYZA N160/$$$ Keep se l l i n g.

BULK R A T E IS AT N180/$$$

Longfellow: Tanks so much..

You 're welcome.

Longfellow: Hey truexGOLD check my acct nd credict it 4me... MY NAME IS omotayo gbenga... Order invoce no is 1 .3 .2. 5. 7.3. 1. 6 .6pm..
Notify me wen credicted i hv already submit my payment notification on ur website..

Please do check your account.... It has been funded!