Jamesnico:
i’m also a customer of 1xbet and am facing the same controversial situation starting from withdrawal they ask me to send my national id then take a selfie with the id close to my face with the device showing dialogue with a security team now it’s my bank statement they are requesting for and

how can I get help please

Paschal60:
I have been verified. I have withdrew my 300k I won there.

how do I go about withdrawing mine too have not been able to withdraw my funds on 1xbet they ask me to send my nation id and take a selfie with now asking for bank statement and I bank with Kuda what do I need to do

Hi! Provide us with your client ID so we can check all the details. Could you please specify your main matter of concern?

Jamesnico:
i’m also a customer of 1xbet and am facing the same controversial situation starting from withdrawal they ask me to send my national id then take a selfie with the id close to my face with the device showing dialogue with a security team now it’s my bank statement they are requesting for and

it is a simple verification process. each bookie has one. you should provide all the requested materials and wait for the approval

Jamesnico:
how do I go about withdrawing mine too have not been able to withdraw my funds on 1xbet they ask me to send my nation id and take a selfie with now asking for bank statement and I bank with Kuda what do I need to do

IxBet:
Hi! Provide us with your client ID so we can check all the details. Could you please specify your main matter of concern?

Hello.
Can I use NIN slip to verify 1xbet?

Agatech1999:
my guy I say dem don tire for me. Dem even give me format of the photo. But still rejecting it

Hi bro.

Were you able to pass this verification? I'm stuck here.
Does the email dialogue have to show the words clearly on the snapped picture? Because I'm using a laptop here.
One can't really read the gmail conversation in the picture

Yes I passed it. Use a mobile phone. Place the mobile phone on a table and move your head next to it den take a selfie. It will be accepted

TalabiAudu:


Hi bro.

Were you able to pass this verification? I'm stuck here.
Does the email dialogue have to show the words clearly on the snapped picture? Because I'm using a laptop here.
One can't really read the gmail conversation in the picture

Good afternoon!

I would like to emphasize the importance of the verification procedure to ensure the security of your account and protection from possible access by third parties.

If you receive a request to verify your account, we ask you to carefully read and follow the instructions provided by our Security Team. When performing verification, it is important to consider the following basic rules: we only accept photographs of original documents, copies and scans are not accepted; images must be clear and unedited, with readable text; The file size must be at least 1 MB (compressed photos will not be accepted).

After successfully completing the verification process, you can continue to use your account and enjoy the gameplay.

We thank you for using our platform and are ready to provide support in any matter.

Sincerely,
1xbet team

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