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Troubleshooting Common Issues On Plesk Hosting: Solutions And Workarounds by casperlawrenc3: 6:46am On May 16
Troubleshooting common issues on Plesk hosting is essential for maintaining the stability and functionality of your websites.

Here are some solutions and workarounds for addressing common issues that may arise:


Website Not Loading: If your website is not loading, first check if it's a server-wide issue or specific to your website. Ensure that your domain's DNS settings are correctly configured and pointing to the correct IP address. Check for any server-wide issues or maintenance notifications in the Plesk interface or contact your hosting provider for assistance.

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Email Delivery Problems: If you're experiencing issues with email delivery, check your email account settings in Plesk to ensure they are configured correctly. Verify that your domain's DNS records, including MX (Mail Exchange) records, are correctly set up. Check for any email filtering or spam blocking rules that may be affecting delivery.

Database Connection Errors: If your website is displaying database connection errors, verify that the database credentials in your website's configuration files (e.g., wp-config.php for WordPress) are correct. Check if the database server is running and accessible from the web server. Ensure that there are no issues with the database server configuration or disk space limitations.

File Permission Issues: If you're encountering file permission issues, such as "Permission Denied" errors, check the permissions of your website files and directories in the Plesk File Manager or via SSH. Ensure that files are owned by the correct user and have the appropriate permissions set (e.g., 644 for files and 755 for directories).

SSL/TLS Certificate Errors: If you're experiencing SSL/TLS certificate errors, such as "SSL/TLS handshake failed," ensure that your SSL/TLS certificate is installed correctly and has not expired. Check for any misconfigurations in your web server settings or firewall rules that may be blocking HTTPS traffic.

Slow Website Performance: If your website is loading slowly, use tools like Google PageSpeed Insights or GTmetrix to identify performance bottlenecks and optimization opportunities. Consider enabling caching, optimizing images, minifying CSS and JavaScript files, and optimizing server settings to improve loading times.

Backup and Restore Issues: If you're having trouble with backups or restores, check the backup settings in Plesk to ensure they are configured correctly. Verify that there is sufficient disk space available for backups and that backup tasks are not being interrupted or timing out. If necessary, manually create a backup and attempt to restore it to a test environment to troubleshoot any issues.

DNS Propagation Delays: If you've made DNS changes and are experiencing propagation delays, be patient, as DNS propagation can take up to 24-48 hours to complete globally. You can use online DNS propagation checkers to monitor the progress of DNS updates. Additionally, consider lowering the TTL (Time To Live) value of your DNS records in advance to expedite propagation during future changes.

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Server Resource Exhaustion: If your server is running out of resources (e.g., CPU, memory, disk space), identify the processes or services consuming the most resources using tools like Plesk's Resource Usage or top command in SSH. Consider optimizing server configurations, upgrading hardware resources, or optimizing website code to alleviate resource constraints.

Firewall or Security Issues: If you're encountering firewall or security-related issues, check your server's firewall rules and security settings in Plesk to ensure they are configured correctly. Verify that there are no IP address blocks or firewall rules that may be inadvertently blocking legitimate traffic. Consider installing security extensions like ImunifyAV or ModSecurity for additional protection against security threats.

If you're unable to resolve the issue on your own, don't hesitate to reach out to your hosting provider's support team or consult Plesk's documentation and community forums for further assistance. Troubleshooting common issues on Plesk hosting may require a combination of technical knowledge, troubleshooting skills, and persistence, but with the right approach, most issues can be resolved effectively.

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