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My Horrible Experience With UBA - Business - Nairaland

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My Horrible Experience With UBA by nawtyme: 8:29am On Oct 12, 2015
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Re: My Horrible Experience With UBA by nawtyme: 8:33am On Oct 12, 2015
I will try to re attach the break down i did
Re: My Horrible Experience With UBA by nawtyme: 4:06pm On Oct 12, 2015
After calculating and sending the table above to UBA, they have come with a new song saying that the excessive charge was done by Mastercard and not by them.
Re: My Horrible Experience With UBA by Obynolee(m): 7:51pm On Oct 12, 2015
nawtyme:
After calculating and sending the table above to UBA, they have come with a new song saying that the excessive charge was done by Mastercard and not by them.

That is what they told me the day they charged me 232/$ and my previous transaction with them was charged 205/$

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Re: My Horrible Experience With UBA by slim49z(m): 12:39am On Oct 13, 2015
nawtyme:
After calculating and sending the table above to UBA, they have come with a new song saying that the excessive charge was done by Mastercard and not by them.

Contact Mastercard. Provide them with the above Statements and see what they tell you.

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Re: My Horrible Experience With UBA by nawtyme: 2:24pm On Oct 13, 2015
slim49z:


Contact Mastercard. Provide them with the above Statements and see what they tell you.
I contacted mastercard and they gave me a breakdown of how much they charge. Mastercard said they charge 1% of what my bank charges as cross boarder charge and in the case of UBA it is 240 naira which means Master card will take 2.40 naira. I sent the mail from Mastercard to UBA, and i am waiting for their response.
Re: My Horrible Experience With UBA by nawtyme: 2:32pm On Oct 13, 2015
Obynolee:


That is what they told me the day they charged me 232/$ and my previous transaction with them was charged 205/$

Its so disappointing that an organisation as big as UBA will be engaging in this kind of mess. I just wish this would be moved to front page to warn other people to desist from doing this kind of business with UBA. If not for this dollar restriction mess I would not found myself in this, but I know I will get to the root of this.
Re: My Horrible Experience With UBA by bookceleb: 3:01pm On Oct 13, 2015
but you know UBA Bank right from time.
for me its GTB / Zenith anyday anytime.
i heard skybank too make sense.
sorry to say ,you ve lost your hard earned cash to the bank
Re: My Horrible Experience With UBA by nawtyme: 3:09pm On Oct 13, 2015
bookceleb:
but you know UBA Bank right from time.
for me its GTB / Zenith anyday anytime.
i heard skybank too make sense.
sorry to say ,you ve lost your hard earned cash to the bank
I never liked UBA. I had to start using it again because it is close to where I worked before I traveled. On a good day I will not walk into UBA to open an account. My greatest challenge right now is that their ATM card is my only source of money over here, which means they will continue with the over charge as long as i keep on using the card.
Re: My Horrible Experience With UBA by bookceleb: 3:16pm On Oct 13, 2015
nawtyme:

I never liked UBA. I had to start using it again because it is close to where I worked before I traveled. On a good day I will not walk into UBA to open an account. My greatest challenge right now is that their ATM card is my only source of money over here, which means they will continue with the over charge as long as i keep on using the card.

what you should do is involve your dad or mum.
or someone you can trust with your account number. the person will go to the bank on your behalf and lay this complain to the manager not any customer care agent.demand to see the manager.
but UBA hmm that bank dealt with me.
i pray yours is rectified though but im always skeptical of anything UBA
Re: My Horrible Experience With UBA by nawtyme: 3:36pm On Oct 13, 2015
bookceleb:


what you should do is involve your dad or mum.
or someone you can trust with your account number. the person will go to the bank on your behalf and lay this complain to the manager not any customer care agent.demand to see the manager.
but UBA hmm that bank dealt with me.
i pray yours is rectified though but im always skeptical of anything UBA
That is a good idea. I will have to talk to them.

Lalasticlala
Re: My Horrible Experience With UBA by Obynolee(m): 8:37am On Oct 14, 2015
nawtyme:

I contacted mastercard and they gave me a breakdown of how much they charge. Mastercard said they charge 1% of what my bank charges as cross boarder charge and in the case of UBA it is 240 naira which means Master card will take 2.40 naira. I sent the mail from Mastercard to UBA, and i am waiting for their response.


Hmmm UBA selling dollar that they bought 197 @240,it's outrageous, though I enjoyed them when other banks are exchanging @220-225 and they are charging me 205.4/$ but not now
Re: My Horrible Experience With UBA by nawtyme: 9:16am On Oct 14, 2015
Obynolee:



Hmmm UBA selling dollar that they bought 197 @240,it's outrageous, though I enjoyed them when other banks are exchanging @220-225 and they are charging me 205.4/$ but not now
LOL. They are not selling their dollar at 240. The cross country charge ie the amount they will charge you for using their Mastercard abroad per transaction is 240 naira.
They have even stopped replying my mails.
Re: My Horrible Experience With UBA by Obynolee(m): 9:26am On Oct 14, 2015
nawtyme:

LOL. They are not selling their dollar at 240. The cross country charge ie the amount they will charge you for using their Mastercard abroad per transaction is 240 naira.
They have even stopped replying my mails.

OK,but they have charged me 232/$ while paying via PayPal which i still considered high judging by the official rate.You can only try your best but if you ask me,i don't think they can do more.
Re: My Horrible Experience With UBA by nawtyme: 9:21pm On Oct 14, 2015
Obynolee:


OK,but they have charged me 232/$ while paying via PayPal which i still considered high judging by the official rate.You can only try your best but if you ask me,i don't think they can do more.
Ouite disappointed with them anyway.
Re: My Horrible Experience With UBA by Mcdondayan: 3:59am On Apr 29, 2016
This is quite pathetic.
Re: My Horrible Experience With UBA by scofield2(m): 1:10pm On Apr 29, 2016
Nigeria banks are no more advisable for international transactions cos they alone understand their charges. there are other better ways getting your money n with good exchange rate. ask around u will definitely see people that want to send money to Nigeria.
Re: My Horrible Experience With UBA by nawtyme: 1:34pm On Apr 29, 2016
scofield2:
Nigeria banks are no more advisable for international transactions cos they alone understand their charges. there are other better ways getting your money n with good exchange rate. ask around u will definitely see people that want to send money to Nigeria.
This was way before all this nonsense mumbo jumbo economics of the present administration took a horrible turn. At that time, everything was still normal with other banks. I had to open a skye bank account as one of the posters above advised, and I felt like crying with the level of extortion from UBA. Skye bank was wonderful. And the most annoying thing is that UBA they kept on telling dirty lies even in the face of all evidences before them. Such a terrible bank and fraud oriented bank.

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