ORM “online reputation management” Your online reputation is your most valuable asset. It’s what people find when they Google you, and it shapes their impression of you — sometimes before you even met. Some people think it’s just social media monitoring, while others believe it has something to do with public relations.

What It Says to Customers – customers are researching companies before they do business with them. They search to find information about products and services. They look for price comparisons and they look for reviews. Research shows that most customers read reviews to determine the quality of a product or how other previous customers have to say about that product.
What It Says to Potential Business Partners: if you are aiming to be a global brand and you are thinking of investors investing in your business, you should be sure that the first thing they will check out about you is your reputation online. What customers think about you will really be of paramount importance to them before investing in your business. And if peradventure your online reputation is on a bad side, you are very sure of losing that investment.
what bloggers says about your business: the same way good public relation can boost your business bad once can totally eradicate your business if not well managed.

Some monitoring tools that will help your online reputation management for your business are...
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