₦airaland Forum

Welcome, Guest: Register • Login • With Google • Trending • Recent • New

Stats: 3,344,812 members, 8,513,806 topics. Date: Thursday, 05 November 2026 at 02:44 PM

Toggle theme

Call-centre-customer-care - Adverts - Nairaland

Nairaland Forum › Nairaland General › Business › Adverts › Call-centre-customer-care (1264 Views)

1 Reply

Call-centre-customer-care by RapidBTS(op): 2:03pm On Jul 14, 2017
call-centre-customer-care

Recommendations for IVR and Call Centre

IVR systems short and simple personal greeting menu with an option to speak to an agent among self-serve IVR options

IVR prompts to route calls

Callers should be given estimates of wait times and be provided with the option to receive a callback

multiple languages available for your contact centres available

1 Reply

150 Seat Inbound Call Centre 200 Agents SIP Customer Care IVR For Microfinance • How To Monitor Your Call Centre Performance In Asterisk Elastix • Customer Call Centre Solution Of 5 Agents Scalable To 15 Agents With CRM • 2 • 3 • 4

Stucco And Spartan Decoration • Thunder Arrestor Installation, Maintenance Audit Testing For Earthing Pits • Tyre Protector-permanent Puncture Protection!