Call-centre-customer-care - Adverts - Nairaland
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| Call-centre-customer-care by RapidBTS(op): 2:03pm On Jul 14, 2017 |
call-centre-customer-care Recommendations for IVR and Call Centre IVR systems short and simple personal greeting menu with an option to speak to an agent among self-serve IVR options IVR prompts to route calls Callers should be given estimates of wait times and be provided with the option to receive a callback multiple languages available for your contact centres available
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