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Stats: 2,622,476 members, 6,112,738 topics. Date: Friday, 22 January 2021 at 10:32 AM
Buy On Amazon, Wall-mart, Ebay And Other Usa Check Out Sites @390/$ / ( EBAY CHECKOUT AVAILABLE) BUY ON EBAY AND OTHER USA SITES 310/$ / BUY ON EBAY.COM, AMAZON.COM, 1688, TAOBAO, ALIBABA - WE SHIP TO NIGERIA (2) (3) (4)
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Metroxchange: 1:25pm On Jan 06|
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Metroxchange: 3:41pm On Jan 06|
Good Day Hood.
We're always available to take your orders
Kindly send us a message through our signature for your order requests, inquiries and clarifications.
MetroBox got you covered
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by ryusufu(m): 2:20pm On Jan 07|
Hello, I would appreciate it if you could honor your promise, you said before noon, and now it's 2.20pm.
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Metroxchange: 5:11pm On Jan 08|
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by mikebabs101: 7:33am On Jan 09|
Metroxchange:It has not been resolved. I still haven't gotten my package
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Henrymorre: 8:41am On Jan 09|
So after ordering my Desktop from Metro box, it was delayed an extra 1week. At first Metro box shipped the first one. I was sure Metro box was shipping 7-10 working days..I ordered all my desktop parts from one place, and it was delivered half and half. We where still talking when he hanged up the phone on me(to hell with me I guess). Well I waited extra 7 days and after some few more days, I got my product. About 1k$ was spent. He told me that things where fixed, so I decided to try him again and ordered a phone from him. I was very certain it was 7-10 working days before he changed it. Waited for the product, he even knew he was late and kept telling me he will compensate me, I was shocked when he told me my item arrived on item at exactly 15 working days. It was as if I saw a ghost. Plus their shipping fee is 6$ actually expensive compared to others, and they don't reply WhatsApp messages. Maybe too much clients, it takes them hours sometimes, so you need to be patient or find another shipper. I ordered awifi card, but uptill now the card has magically disappeared, for over 2 months now the card is nowhere to be found.
My experience with them was fair
I will rate Metro box
Deliver as promised= 2.5 stars
Recommended to others= 3 stars
Overall rating (3 stars) over 5.
Not spectacular, not terrible. Just there.
I hope this helps them improve.i will try to ship one more with them, if all goes well, I will come back to update my comment and rate them better . Metro box is still cheaper when shopping but not when shipping, but I wouldn't want to wait for ages to get my item
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Oghogho1313: 10:33am On Jan 09|
You guys have a terrible customer service with no proper communication and provision of update as though you are doing the customer a favor. My device is still pending delivery almost two months later and I have to initiate a call or request on Instagram and WhatsApp before I get the minutest of updates. I need to get my device before giving proper feedback on my experience and if I would carry out further transactions with MetroBox.
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by owee: 11:32am On Jan 09|
Metrobox/Metroexchange, please resolve your logistics challenges asap. A good name and integrity in business is extremely important. Some of us are watching things keenly and looking at the complaints of others and how you quickly sort them out will determine if we do business with you.
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Lovepeacetrust: 12:03pm On Jan 09|
Exactly, I've just been hoping people that gave bad reviews would come back to testify good news, but I guess the customer service isn't properly managed. I really need to place an order but I'm still watching them patiently.
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by GeorgeD1(m): 7:51pm On Jan 09|
Thanks for the prompt manner you handled my Ebay order. I came here and went through your thread,
saw the good things you were doing and decided to try you out. Three orders in a row and you were spot
on. I have the tracking numbers already and I'm now tracking their delivery.
Expect more orders from me, bro. Cheers!
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by mikebabs101: 1:34am On Jan 10|
Sincerely , I'm getting fed up with this Metro box. I'm surprised they seem not to know the actual whereabout of my order. I'm beginning to feel I made a mistake doing business with them
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Metroxchange: 11:23am On Jan 10|
Thank you for sharing your perspective on your experience.
We are more than glad to have it publicly in order to help us clear the air by stating the exact things and events that occurred
With all due respect, we always state that our shipping duration is within 7-15 working days and that is exclusively the shipping date, it doesn't include the duration within which the merchant gets to deliver the item to our US address, it clearly explains shipping duration!
Our records has it sir that you didn't pay for a wifi card and the customer service representative who attended to you made this clear to you. I think it's is rather unfair and inappropriate to make unfounded claims as this to sustain a suiting narrative because we are trying to wade through some shipping duration challenges
We can attach chats if you insist we do
Also, we can't be in business without the presence, patronage and support of our clients, so there's really no way our ego will rise above our organisation goal and get us cutting clients off phone calls. We categorically say that we didn't do that and we don't do such generally, it's against our code of conduct and professional ethics
It is also important to note that you ordered from different merchants, hence, they all can't be delivered same day to our US address
Check through the list of your items, with their tracking ID
Oct 08, 2020
Acer Nitro GN7-791G 15.6" 4K, i7 4720HQ, 256GB SSD + 1TB HDD, 16GB DDR3 Laptop
Oct 08, 2020
EVGA GeForce GTX 1680 Super SC Ultra Gaming 4GB GDDR6 04GP41357KR Video Card
Oct 09, 2020
AMD Ryzen 5 2600X Processor with Wraith Spire Cooler - YD260XBCAFBOX
Oct 10, 2020
OLOy 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Desktop Memory Mode
Oct 10, 2020
GIGABYTE B450M DS3H AM4 AMD B450 SATA 6Gb/s Micro ATX AMD Motherboard
Oct 11, 2020
Thermaltake Smart RGB Series 500W SLI/CrossFire Ready Continuous Power ATX 12V V
Oct 12, 2020
Team Group MP33 M.2 2280 256GB PCIe 3.0 x4 with NVMe 1.3 3D NAND Internal Solid
Oct 12, 2020
DIYPC DIY-F2-W White SPCC Micro ATX Mini Tower Computer Case
Just as we welcome feedback and appreciate constructive criticism, we plead that things should always be stated in plain facts and seek clarifications where necessary if unsure of certain things, before making up conclusions for them
On our part we will continue making efforts to ensure we offer you great service to the best of our capacities
Thanks for contacting MetroBox Nigeria
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by whiteMandingo: 11:30am On Jan 10|
u mean normal normal, or metrobox normal??, cos b4 the festive season, your normal wasnt good enough
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Buchyke: 11:53am On Jan 10|
Metroxchange:This guy seriously doesn't know what customer service is, you have been lying all along. You don't have an office or any pick up center because you know your shitty service and lying nature will put you in grave danger. You still haven't told your clients why items shipped on the 28th Dec is already undergoing customs clearance, while items shipped before then are nowhere to be found. You sound like you don't even have the tracking no and you don't even know where the items are. It's either they never left the US or they have been siezed. How come you are the only person having this delay till now, I checked the thread of the other guys offering the same service and there's sanity there. They keep delivering and not making silly excuses. You don't deliver on time, you hardly know the location of your items, it takes you forever to reply whats app chats. Everything about you is zero. It's so obvious I made a mistake looking your way, I did look your way cos my regular shipper had too many orders and I thought he won't deliver on time, but alas, he delivered and keeps on delivering. Continue with your lies and shitty customer service and see how far that will take you.
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by mikebabs101: 2:43pm On Jan 10|
Buchyke:Exactly my point. They keep twisting how things are that one will eventually get to know they don't even know the whereabout of the goods
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Metroxchange: 8:15pm On Jan 10|
Your grievances aren't really out of place and have been duly noted
But we have to set some things straight, fair and square for all the right reasons
MetroBox is a reputable organisation registered with The Corporate Affairs Commission and yes we have a hub in Ikeja for people who wish to pick in person
Now if you have been shipping for a very long time, you'll discover that delays are inevitable and that an item that ships at a latter date can arrive long before an item that got shipped before it
That December 28th items are now available in Nigeria doesn't mean that items that got shipped before has been impounded or hasn't been shipped
Items that got ordered within December 3rd to December 15th got shipped December 16th. We don't own the flight cargo, so we can't directly order all of its activities or give it instant commands of which it effects immediately. There are multiple factors possible for delays, a major culprit being that December is a lot different from every other months, hence, the possibility of it affecting everything
We have been in touch with the shipping company, contrary to your viewpoint, attached to this is a mail concerning the shipment.
If you do well to dive deeper with your research, you'll discover that cases of delays abound everywhere and it's not peculiar to Metrobox alone
We are really deeply sorry about your experience and will be willing to make a refund available for you in order not to cause you further worries
Do have a beautiful evening
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Metroxchange: 8:16pm On Jan 10|
We think it nice to quote our terms of service once again for all to see
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by tohby2(m): 1:27am On Jan 11|
It okay to say I v been a regular client of metrobox....even till now I still have a particular item that was missing in transit which is even close to 6month and it has not been sorted out because I know it is beyond them...however at the same time I v had multiple item delivered to me after that, some which include dec 3rd packages....so all in all keep calm and am sure a solution would be worked out with time..
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Aakanbi(m): 1:46pm On Jan 11|
I am smiling
Well I have not had a nice experience with you and currently won't recommend you to anyone
We think it nice to quote our terms of service once again for all to see[/quote]
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Aakanbi(m): 1:49pm On Jan 11|
Please keep watching, I would advice you wait till they at least deliver goods ordered last year December before you "join the queue"
Exactly, I've just been hoping people that gave bad reviews would come back to testify good news, but I guess the customer service isn't properly managed. I really need to place an order but I'm still watching them patiently.[/quote]
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by tohby2(m): 2:18pm On Jan 11|
Aakanbi:like I said the business isn't without it flaws but I don't think he stays idle when this issue occur we can only hope it doesn't....
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Metroxchange: 10:27am On Jan 12|
We really do appreciate the patience you've exercised with us all along. It isn't our will to actually delay these items.
December has its peculiarities in business, as that's when people close for the year and a couple of other things. Some of these things are possible reasons behind the delay of the shipping company we use.
Interestingly, items that got shipped December 28th got to Nigeria in less than 10 working days and have been distributed
We are equally mounting pressure on the shipping company to get December 16 shipment as soon as possible.
Kindly pardon the delay once again please
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Metroxchange: 1:19pm On Jan 12|
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Oghogho1313: 2:29pm On Jan 12|
I have received my phone as Metrobox had to pull some stops to make it available in a color desired. They have had a lot of logistics challenges and I believe these are being taken up with their shippers. Communications can be improved upon definitely but they can be relied upon to deliver after all said and done.
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Metroxchange: 10:22am On Jan 13|
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Metroxchange: 1:14pm On Jan 13|
Kindly join and grow the MetroBox family by following us on our social media platforms
Twitter : Metrobox_ng
Instagram : Metrobox_ng
Check out our website : Metrobox.com.ng
Continue to help spread the gospel of MetroBox Nigeria by liking, retweeting, commenting and tagging friends and fam to know the good news about us.
We're heavily banking on your love and support
Always remember... MetroBox got you covered
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Metroxchange: 4:04pm On Jan 13|
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Metroxchange: 9:52pm On Jan 13|
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Metroxchange: 11:14am On Jan 14|
Thanks for your patience mikebabs101
This issue has been resolved
Do have a beautiful Thursday
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by gcardcodes: 3:43pm On Jan 14|
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|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Metroxchange: 3:58pm On Jan 14|
Not here please
Kindly take it off
|Re: BUY ON EBAY FROM @390/$ - NATIONWIDE DELIVERY by Metroxchange: 6:43pm On Jan 14|
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