okson2003:
Lately last year, I initiated bidding for a vehicle at auction export site, I checked the vehicle history report which I normally do & it was clearly stated by auction export as "ENGINE STARTS, RUN AND DRIVE" , I then bided and worn the bid at total price of $16,808 which I then paid auction export immediately, was then waiting for my vehicle to be shipped, only for auction export to mail me again that the vehicle is not starting, I have to pay for towing.
I rejected the vehicle quoting the status of the vehicle auction export previously presented before I purchased the car. They replied that their inspector made mistake at the inspection site & got that result.

In conclusion, Auction export ended up removing about $1,600 extra from my account I have with them for inland freight & ocean freight cost because the vehicle could not start then shipped the vehicle to me. Then when I received the vehicle, it was not starting, took to workshop and inspected the engine, the engine block & top cylinder was completely broken which I must to spend more than $10,000 to buy another engine.

Action export be one chance company.
They have so much politics in their business and they aren't truthful or sincere, they don't accept responsibility of their fault or failure

okson2003:
@ Export 1.
Dear, it wasn't just inconveniences it was Auction export dubiousnes!

Please also read my story line very well where I said: "I checked the vehicle history report which I normally do & it was clearly stated by auction export as ENGINE STARTS, RUN AND DRIVE" .

Firstly, with the claim of you and auction export that they sell AS IS policy.
Auction export clearly wrote ENGINE STARTS, RUN AND DRIVE on the vehicle status or profile before the auction took place, which means vehicles was running fine and drives. So where's the AS IS policy of you or auction export?

Same excuse your giving was what Auction export gave but I battled on mail and calls with both XENA Lewis, help@auction export, info@auctionexport etc for complete two months rejecting this vehicle and requesting for refund but that was declined by auction export just because they already had my %100 payment.

When I discovered they aren't going to refund me, Instead of loosing totally, I even went as low as asking them to bear the extra cost of shipping the vehicle as the fault was coming from them, but they declined that option. That was extra confirmation that auction export is dubiousnes.


@nifemi25(m), My dear I did but they forced me to accept it or loose all the money totally.
That's the reason they will make sure you make a deposite before even allowing you to bid for any car.
Secondly, in my own case they waited till I paid for the vehicle in full before they told me that engine was not starting again.

The vehicle is off road 4x4 diesel engine vehicle (2010 Ford F250 super duty).

My advice hear is just that very one should be careful with h this auction export.

Attached is one of my first mail communication on the subject matter with auction export.

DelTel:


The challenge is that the outfit is more inclined to profit than helping customers during the buying decision process. The truth is that you don't rely on only the auction description esp Copart; experience goes along way which they obviously don't have or use with each customer.

Anywyz, this thread will soon be deleted/edited like others before it, by powers-that-be .

Sorry for the unpalatable experience.

okson2003:
@ Export 1.
Dear, it wasn't just inconveniences it was Auction export dubiousnes!

Please also read my story line very well where I said: "I checked the vehicle history report which I normally do & it was clearly stated by auction export as ENGINE STARTS, RUN AND DRIVE" .

Firstly, with the claim of you and auction export that they sell AS IS policy.
Auction export clearly wrote ENGINE STARTS, RUN AND DRIVE on the vehicle status or profile before the auction took place, which means vehicles was running fine and drives. So where's the AS IS policy of you or auction export?

Same excuse your giving was what Auction export gave but I battled on mail and calls with both XENA Lewis, help@auction export, info@auctionexport etc for complete two months rejecting this vehicle and requesting for refund but that was declined by auction export just because they already had my %100 payment.

When I discovered they aren't going to refund me, Instead of loosing totally, I even went as low as asking them to bear the extra cost of shipping the vehicle as the fault was coming from them, but they declined that option. That was extra confirmation that auction export is dubiousnes.


@nifemi25(m), My dear I did but they forced me to accept it or loose all the money totally.
That's the reason they will make sure you make a deposite before even allowing you to bid for any car.
Secondly, in my own case they waited till I paid for the vehicle in full before they told me that engine was not starting again.

The vehicle is off road 4x4 diesel engine vehicle (2010 Ford F250 super duty).

My advice hear is just that very one should be careful with h this auction export.

Attached is one of my first mail communication on the subject matter with auction export.

Same excuse your giving was what Auction export gave but I battled on mail and calls with both XENA Lewis, help@auction export, info@auctionexport etc for complete two months rejecting this vehicle and requesting for refund but that was declined by auction export just because they already had my %100 payment.

dannybrasky:
Auction export again.
After buying 2 bad car experience which wasn't stated in advert description,that was it for me.

O.p sorry for your loss,this is just too much,this is too much men it took me minutes to digest it.

Export1:


Hello Sir,

Please be informed that all dealers and salvage auto auctions deal according AS IS policy that means that the vehicle is not represented as being in roadworthy condition, mechanically sound or maintained at any guaranteed level of quality. The vehicle may not be fit for use as a means of transportation and may require substantial repairs at the purchaser's expense. 
"Run&drive" and "Engine starts" marks were posted for this car at the time of arrival at the auction facility and the same information was provided to us.
AuctionExport as a brokering company doesn't check cars physically. As you were explained by agents of AuctionExport all the information that we have is provided by the original seller.



We have to follow the procedure of buying from auctions and accept their terms and conditions. Thus, deposit is required by the auction to reserve a car and we have to pay the total amount for the purchase before picking up a car. By this reason we found out that the car had issues only when our driver came to the auction location to pick it up. Unfortunately, didn't update us on any issues the car might have before closing the deal. That is why the car was sold AS IS. During the registration you accepted Terms and Conditions of AuctionExport and I would recommend to check it once again. Kindly follow this link >>> https://www.auctionexport.com/en/Home/Terms_And_Conditions

When cars come from Salvage auto auctions there's only one way to check its condition - you can request Independent Vehicle Inspection, which means that a professional inspector will check the car thoroughly and will provide you with a detailed report on its condition before the purchase so you will be 100% sure on car's condition in advance.

As for the shipping matter, I believe that shipping department explained you the situation that happened with your shipping process. Shipping cost was calculated according information provided by the seller. It depends not only on location of a car, but also on its condition. We initiated the shipping process and when it turned out that the car has issues, we had no other choice than to pick up a car. Due to the fact that the car had problems, shipping method had changed and it influenced the transportation price.

Every purchase is very individual and I hope that this information will be useful.

Feel free to check reviews from other clients who made successful purchases with AuctionExport:
https://www.nairaland.com/2093633/bought-car-auctionexport/78#down
https://www.auctionexport.com/en/Home/ReviewsAndTestimonials

okson2003:
Lately last year, I initiated bidding for a vehicle at auction export site, I checked the vehicle history report which I normally do & it was clearly stated by auction export as "ENGINE STARTS, RUN AND DRIVE" , I then bided and worn the bid at total price of $16,808 which I then paid auction export immediately, was then waiting for my vehicle to be shipped, only for auction export to mail me again that the vehicle is not starting, I have to pay for towing.
I rejected the vehicle quoting the status of the vehicle auction export previously presented before I purchased the car. They replied that their inspector made mistake at the inspection site & got that result.

In conclusion, Auction export ended up removing about $1,600 extra from my account I have with them for inland freight & ocean freight cost because the vehicle could not start then shipped the vehicle to me. Then when I received the vehicle, it was not starting, took to workshop and inspected the engine, the engine block & top cylinder was completely broken which I must to spend more than $10,000 to buy another engine.

Action export be one chance company.
They have so much politics in their business and they aren't truthful or sincere, they don't accept responsibility of their fault or failure