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How Can I Customize The Case Management Functionality In D365 Customer Service? - Programming - Nairaland

Nairaland ForumScience/TechnologyProgrammingHow Can I Customize The Case Management Functionality In D365 Customer Service? (206 Views)

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How Can I Customize The Case Management Functionality In D365 Customer Service? by sandeysharma360(op): 6:13am On Sep 12, 2023
How can I customize the case management functionality in Microsoft Dynamic 365 Customer Service? We want to add some additional fields and workflows to better suit our support process.
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