₦airaland Forum

The Certificate Master Program

Do You:
• Want to show your company that you have the skills to properly take care of your customers?
• Want to show others that you have the skills necessary to do the job right?
• Want a Certificate to hang on the wall so your customer can see you have what it takes to help them with their problems?
• Want to reward employees for their work in taking Customer Service Training?

If so, our Certificate Program in Customer Service may be just what you're looking for! We include the very best of our Customer Service Training publications and put them all on one easy to use CD-ROM! View it in an easy to use E-BOOK format or view it on your word processor, it's your choice!

Read the material, study it, apply it, and when you feel you're ready, take the enclosed test. Send us back the test and, if you pass, we will send you a certificate suitable for framing that will show everyone that you have the skills you need to take care of customers and drive a World -Class Customer Service Team!

Our Certificate program cost is only N11, 242.50 and includes everything you need to earn a certificate in Customer Service Training! No extra Charges. You get:


o Our Master Customer Service Training Package, which includes all of our popular Customer Service Training publications!
o Bonus material to help you apply what you've learned and improve your skills!
o A test for you to take and send to us for grading.
o A certificate upon successful completion of the program for you to hang on your wall; show to your boss or prospective employers!


Titles include:


1. Fundamentals of customer service
2. How to treat all kinds of customers
3. Providing world-class customer service over the phone
4. Customer service for frontline personnel
5. Customer service for service technicians
6. Service recovery techniques
7. Seven days to better customer service

Bonus material: Using customer service to sell

Investment - Special pricing

N11, 242.50 is the total cost for immediate download of information from your email. You can add N742.50 (optional payment) to have it copied onto a CD-ROM if you don’t wish to download.

To Order
Make your payment into any branch of the following banks:

First Bank A/C No 2482030003209
Ecobank A/C No 1268832714

Account name is Career Forte.

• Please pay in your name(s), as you want it to appear on your certificate.
• Call or text us to inform us of payment and also keep your teller, as evidence.
• An acknowledgement and e-receipt will be sent to you by email.
. Immediately payment is confirmed download links and instructions are sent to your email.

For further enquiries contact Mildred at mblankson@careerforteng.com or call 08033242529

Visit www.careerforteng.com for more training options.