I have sent you a message on WhatsApp Kennietech:
Location: Remote
We are looking for a reliable and people-focused Virtual Assistant to serve as the first point of contact for our customers. If you have a passion for helping others, strong administrative capabilities, and a dependable remote work setup, we’d love to hear from you!
Key Responsibilities:
1. Provide prompt, friendly, and professional support via WhatsApp
2. Address customer inquiries, concerns, and complaints with empathy and problem-solving skills.
3. Maintain accurate records of customer interactions and follow up when necessary.
4. Collaborate with internal teams to resolve customer issues efficiently.
5. Assist with basic administrative tasks including scheduling, customers reminders and follow ups
Who You Are:
1.Customer-Centric: You genuinely enjoy helping people and delivering excellent service.
2. Professional Communicator: You can communicate clearly, kindly, and effectively in writing and speech.
3. Organized & Efficient: You can manage tasks and time independently, ensuring nothing slips through the cracks.
4. Empathetic & Patient: You remain calm under pressure and understand how to de-escalate difficult situations.
5. Digitally Ready: You’re tech-savvy and familiar with tools like Google worksheets , canva e.t.c
6. Always Available: You have a strong internet connection, reliable power backup, and are able to respond promptly during working hours.
Send a DM via +234708394605nine |
