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Rally trade is an international online brokerage company providing world-class brokerage services

We are looking to recruit an IT/Network Support.

Duties and responsibilities
• Proficiency in managing network infrastructure, including routers, switches, firewalls, and wireless networks.
• Monitor and maintain local and wide area networks, ensuring maximum uptime and performance.
• Evaluate the needs of the company and choose the most suitable software, hardware and other IT requirements such as networking
• Experience with VPNs, LAN, WAN, and remote access solutions to support secure connections.
• Ensure the security of the physical and virtual components of Information Technology such as security of the server rooms and installing virus protections and firewalls
• Ensure the smooth functioning of all IT infrastructure such as servers and network connections, besides hardware and software.
• Experience configuring, troubleshooting, and managing VoIP and softphone systems, especially PBX-based systems.
• Perform regular network and system backups and monitor backup systems to ensure data security.

Skills and specifications
• Strong diagnostic skills to quickly troubleshoot hardware, software, and network issues.
• Ability to provide end-user support and training to ensure minimal disruptions to daily operations.
• Knowledge of evaluating, sourcing, and implementing hardware and software solutions based on company needs.
• Ability to work with cross-functional teams, including finance, HR, and operations, to ensure IT aligns with business goals.
• Ability to communicate complex technical concepts in clear, user-friendly language for non-technical staff.
• Supervise and Assess vendors, Develop and Test strategies for new hardware and software.
• Making recommendations for improving IT infrastructure.
• Analyzing business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
• Running regular checks on network, ensuring security of data, Providing network access and Systems backup.
• Troubleshooting hardware and software issues across five company branches.
• Designing training programs and workshops for staff on the adoption of new software.
• Providing technical support for staffs.
• Identifying and acting on opportunities to improve and update software and systems.
• Developing and implementing IT policy and best practice guides for the Organization.
• Providing direction and Trainings for non-technical staff members.
• Monitoring and maintaining web servers to ensure 24/7 availability

Education and qualifications
• Bachelor’s degree in Computer science/engineering
• Must have completed NYSC.
• Minimum of 1 year experience in IT support or similar role
• Job Type: Full-time
• Location: Ikeja Lagos

Method of Application
All qualified candidates should send their CV to: Careers@rally.trade using the "Job Title" as the subject of the email.