₦airaland Forum

In recent years, we have lost millions of people to illnesses that were alien to us. However, it is no longer unusual to see young people bedridden over common diseases like malaria, diabetes, kidney failure and other sorts of aliments. Quite often these diseases could’ve been prevented by our body’s defense system: our immune system. Our immune system is invariably affected by what we eat and drink. Therefore, this article discusses tips to secure your health in restaurants.

Few years ago, a restaurant was sealed up by a law enforcement agency over cooking their meals in a terribly dirty environment with gutter and all sorts of sewage all over the place yet, they had one of the best décor, and ambience that would easily attract customers.

On the other hand, we spend lots of money to keep ourselves and our environments healthy. We are conscious of the food we eat and are careful about where we buy them yet, we let our guards down when we visit these restaurants. But these aren’t times to be nonchalant about health issues because of the increase in several diseases which are not common to us.

Therefore, it is important to be concerned about HOW AND WHERE YOUR MEALS ARE PREPARED. You are not going to be whipped for that. Do not be consumed or deceived by the ambience and décor because some restaurants have bad management principles and only care about driving sales and profit at the expense of standard hygiene.

How to make Informed Health Decisions on Restaurants

1. Read the Reviews
Ensure that you visit www.naijreview.com before and after visiting a restaurant to rate and add reviews. This is very important because it will either benefit you or someone else. Check out for reviews and see what others have to say about the restaurant or hotel you are about to visit. “Are their services okay?”, “How do they treat their customers?”, “How clean and healthy is their environment?” Note that most reviews tend to answer these salient questions and through them you are safeguarded and are sure to enjoy a food service and a healthy meal.

2. Pay Attention to the Little Details
Sometimes, it is about how the waiter holds your drink. It might surprise you to know that some waiters can go as far as holding your glass of drink at the tip, which can transfers germs from the waiters hands to your drinks. Observe if the waiter maintains good hygiene, ask yourself questions like: “Is the server’s hair unkept?”, “Are the server’s nails well trimmed?”, “Are the server’s hands dirty?”, These unhygienic practices can easily cause sickness. Make sure to note such observations on naijreview.com.

3. Tell Them What They are Doing Wrong or Right
Most organizations definitely appreciate feedback because it helps them improve on their services. If you are displeased about their services, you should ensure that you politely call their attention by expressing what they are doing wrong.

If they are conscious about giving quality services they will certainly listen and make amendments. Likewise, if you like their services or notice other things they are doing right, don’t hesitate to acknowledge and share on naijreview.com.

Hope you enjoyed this piece? Kindly post your comments below, rate or add reviews.
Your Opinion Matters to Us.

Please leave your comments on tips for consumers to safeguard themselves from bad hygiene in restaurants.

I ran into this article about reviews and out it helps business, check it out:

The Notion of Review Community Makes Common Sense: Why Take Risk on the Unknown?
Review websites allow users to make informed decisions by reading reviews of goods, services, and places. It empowers consumers by providing a platform to provide feedback on product offerings purchased; thereby, holding business owners accountable for the quality of their goods and services.

In countries like United States, consumer experiences are highly driven by the reviews of products and services. Whether people are trying to book hotels or dine in restaurants, they want to know the prior experiences of others. They go on websites like TripAdvisor and Yelp to read reviews and connect with reviewers to clarify their concerns.

When people shop on Amazon, they want to know if the actual product is as described; the shipping time; and durability of the goods. Reviews are particularly important for business engagements that involve commitment for a long duration of time like web development contract or an apartment lease. People don’t want to move into an apartment then find out the landlord doesn’t make repairs promptly, or outsource a website project then find out the programmer doesn’t communicate in a timely fashion.

Business owners stand to benefit much by participating actively on review online communities. A research in Harvard shows that just a star rating on Yelp review website boosts revenue for businesses by up to 9%. When business owners participate in review community, they have a chance to learn more about their products and improve them from a consumer perspective.

The notion of review community makes common sense: Why take risk on the unknown? Or even worse purchase a product with bad reviews. There is the other notion that review website may reduce revenue for bad products. This can only happen if business owners don’t participate actively in the review community. When businesses participate in review community, they can provide an explanation to dissatisfied customers and offer ways to improve their products and/or compensate the customers. A restaurant owner has an opportunity to apologize to a dissatisfied customer and explain the root cause of the dissatisfaction. The owner can also offer a discount or free meal on the next customer’s visit. Therefore, instead of losing a dissatisfied customer, the business owner gains a customer back, and also shows the community that the business takes customer satisfaction seriously.

According to a research study by TripAdvisor, 93% of executives consider the improvement and management of their online reviews as the most important factor to the future of their business. Another survey study shows that reputation management strategy has become a higher priority for organizations than marketing and advertising and staff training.

With the proliferation of internet, Nigeria online community has been growing sharply with about 93.5 million internet users: 79,000% increase since year 2000. Ecommerce giants like Jumia and Konga have already integrated a review based system in their online website. However, many traditional businesses in Nigeria such as hotels, restaurants, and apartments haven’t adopted a review based system to differentiate their unique products offerings. NaijReview.com is one of the foremost Nigerian websites to deliver a review community that allows business owners and consumers to interact. In addition, the website allows consumers to review movies, hospitals, political figures, celebrities, and more. While review community is in its infancy in Nigeria, it’s bound to grow rapidly. Consumers can have their voices heard and organizations can reinforce their brand reputation, improve social media presence, and increase revenue.

I found naijreview useful for restaurant reviews

Is there a reliable place to write review on customer service experience?