₦airaland Forum

Congratulations little Angel

Why are you demanding bank account statement for verification?You requested for Valid ID and Utility Bill for Verification and went further to request for more than a month bank statement of account,are you EFCC or a Bookmaker?
You settled won ticket as loss because you don't want to pay,You are a scammer

Congratulations to her

merrybet:
Hello alabgee,

Kindly be informed that the reason your account was deactivated was as a result of its connection with some other Merrybet accounts.

We could see that it is exactly the same games played in all accounts. You may have seen in our terms and conditions that customers are not to operate more than one account. We had to do our due diligence by doing some extra verification and scrutiny.

That being communicated, please note that your account has now been re-activated and you can make a payout if you wish.

Please do not hesitate to contact our dedicated Customer services team if you have any other questions or concerns regarding your Merrybet account. We will be happy to assist you. We are readily available on phone, email, social media and chat. Kindly visit our website, click on Help, and select contact us for more information.

Thanks for choosing Merrybet, your patronage is greatly appreciated.

My account is active again.Thanks merrybet

merrybet:
Hello alabgee,

We sincerely apologize for any inconvenience. Regarding your complaint, please note that is being looked into and a feedback will be given to you. Kindly exercise some patience.

Please do not hesitate to contact our dedicated Customer services team if you have any other questions or concerns regarding your Merrybet account. We will be happy to assist you. We are readily available on phone, email, social media and chat. Kindly visit our website, click on Help, and select contact us for more information.

Thanks for choosing Merrybet, your patronage is greatly appreciated.

Ok.But note that it's been four months now.

jackmrandy:
Drop your what'sappp.. let's chat

09161355578

jackmrandy:
sorry for your odeal. similar.

You had a similar experience with them?How did you resolve the issue?

I was introduced to merrybet by an office colleague of mine who was constantly on the website.One day i asked him why he was always on merrybet and he told me about one punter`s league competition where the winners will be given an iphone. So i decided to open an account too and try my luck.
Even though none of us won at the end of the competition,i continued betting with them.I was making deposits and withdrawals without any issues until March this year.
The problem started when i received an alert from merrybet when i did not make any withdrawal.I log into my account and my balance was intact.I kept the money and after two days,my colleague came to me and asked me if i received any payment from merrybet,i could have told him no but since i wanted to be honest,i said yes.Then he told me that the payment is the withdrawal he made from his Merrybet account that landed in my bank account.I did not believe him until he showed me the withdrawal request on his account transfers.He also showed me the emails he wrote to merrybet when he did not receive the withdraw he made and the replies from merrybet saying they have paid.Merrybet demanded that he produce his statement of account when he insisted that he has not received the alert and afterward,they decided to query their system and discovered that the money has landed in another punter`s account which is mine.Myself and my colleague have complete different names,he has made several withrawals in the past and his bank is Gtbank while mine is Zenith.So how did this miss-up happened?
The following day i decided to make a withdrawal request and it reverted back to my merrybet account.After several trials without success,i wrote to them explaining how someone else withdrawal landed in my account.They replied and said my account is linking another account and i have two accounts.Eventually,they deactivated my account with my fund of N66,741 inside but nothing happened to my colleagues account who decided to close his account by himself after removing all his money. Merrybet decided to punish me for admitting that i received an alert of another costumers`s withdrawal in my bank account when in actual sense,the fault is from them.
I have being writing to merrybet since then and they kept telling me they are still investigating.This is the fourth month now and merrybet is still investigating. Pls i need advice on what to do to remove my money from merrybet.