₦airaland Forum

geeetee:
jst contact cs and report issue
it'll get fixed

Have done that yesterday

morikee:
You don hit 1TB bro

I haven’t hit 500gb tho month and I sub on 28th of last month I can’t definitely have used 500gb for 4days
I did one small sub on my regular Airtel same network issue can’t even browse with it too

olujosh301:
If you have the Huawei you can manage connected devices(speed limit, time based connection, parental control) via the app, you can also create a guest wifi.

Mine is zte x17m

olujosh301:
If you have the Huawei you can manage connected devices(speed limit, time based connection, parental control) via the app, you can also create a guest wifi.

Mins is zte x17m

Since Friday my speed no dey pass 170kbs
Last subscription was 28th of last month I never reach the 1tb
I even try band lock still the same

dustmalik:
Just saw it now. It's available on the ZTE on the interface of 192.168.18.1

Not working here

Gshems:
ZLT

Can you share image cause have been trying to change mind I can’t seems to find it
I’m useing the zlt x17 pro

Anyone0455:
I paid for the odu 18th of this month up to this moment I haven’t gotten is just same story “the error can only be fixed backend “ I don’t even have the odu number or anything even the customer service can’t escalate without the odu number and device number I’m just tired at this point.

I just got my refund
Happy I bought the second device last week

dustmalik:
Okay. I am currently using the ZTE

Can’t find where to switch this single SSID

dustmalik:
Is this on the ZLT or ZTE?

ZLT

fuckboys:
I locked only cell, what band did you lock to?

Can you share images

Hullabaloon:
What exactly is the issue? Does the network signals still show on the router but disappear from the devices or it doesn't show on the router at all?

The network will still be connected to device
But the device will be say no internet hence the no signal on the dashboard
I have to keep rebooting

Please how to I solve this no network issue some times I have to keep rebooting for like 1hr before the network will come on

Anyone0455:
Update
I called the installer moment ago he said the device is with him currently but the device is not working they have been trying to troubleshoot the device hence the no show

Had to buy another odu yesterday I couldn’t keep waiting and has been installed already

Anyone0455:
I paid for the odu 18th of this month up to this moment I haven’t gotten is just same story “the error can only be fixed backend “ I don’t even have the odu number or anything even the customer service can’t escalate without the odu number and device number I’m just tired at this point.

Update
I called the installer moment ago he said the device is with him currently but the device is not working they have been trying to troubleshoot the device hence the no show

Him2025:
Only the shop you bought it from can help you, go there often and stand your ground.

Have been visiting
I even called the guy that registered the stuff for me today
They are still saying same thing

NSEstudent:
I think it helps a lot to have a normal Airtel sim before purchasing the ODU.

What problems are you guys having?
The registration is failing or the router is not browsing?

I registered and paid, got a confirmation email even with an installer number I was told line registration is not done immediately. Now after calling the installer days after the payment he said while registering for the line they run to one issue like that and can only be fixed backend same story have been hearing for days now I just keep refreshing my mail for line confirmation nothing of such yet

bbally:
It's best you do an email to the customer care stating the issue and provide your alternative number that you used during registration!
They will escalate it with a reference number for the case and get back to you faster.
That was what I did and even after installation they were calling me confirm if av been sorted out.

I sent an email yesterday night but the number i used was my Airtel number not the alternate I used for the odu registration but have requote the email with the alternate I used while registering the odu
Hopefully something positive will come up

michlins:
me and you are in the same group chat. It's over two weeks already

What are they saying over there
Cause some times when I call the customer care when they are even confused of the whole thing

I paid for the odu 18th of this month up to this moment I haven’t gotten is just same story “the error can only be fixed backend “ I don’t even have the odu number or anything even the customer service can’t escalate without the odu number and device number I’m just tired at this point.

Anyone0455:
I paid for an Odu saturday and Airtel hasn't still deployed it. The engineer said there are issues they're trying to resolve.
Do I need to receive the confirmation email about the off number before the engineer can come with the odu

The engineer sent me that message couple of minutes ago. What does it mean [img][/img]

I paid for an Odu saturday and Airtel hasn't still deployed it. The engineer said there are issues they're trying to resolve.
Do I need to receive the confirmation email about the off number before the engineer can come with the odu

Please what is Airtel cc number the one I have I don’t hear spear to cc prompts I don call tire