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eRex:low engine oil level can cause overheat...oil does more to bring down temperature than does coolant Roughly 70% of cooling is handled by oil, 30% by coolant and ram air |
When the Repairs Cost More Than the Estimate If the technician later determines that it will take additional work and will cost more to fix your car than the original estimate, someone from the shop must contact you, describe the additional work and cost, and get your permission to proceed. You may designate someone to authorize additional parts or labor for you. The approval must be noted on the estimate and invoice. |
Diagnosis, Then Repair After the technician finishes the diagnosis, the shop will call you to describe the repair work that is needed and to give you the estimated cost of the labor and parts. The shop representative will ask for your permission to do the work as described. You do not have to give your authorization over the phone, but if you do, the shop must make the following notations: On the Invoice The name and telephone number of the person who gave the approval, and the date and time it was given. After the repairs are completed, you may be asked to sign or initial the following statement on the final invoice: "I acknowledge notice and oral approval of an increase in the original estimated price." Instead of verbal authorization, the shop may use fax or e-mail approval. If so, a copy of your e-mail reply or fax authorizing the repairs and/or cost must be attached to the final invoice. |
Doing the Paperwork By law, the auto repair shop must provide a written estimate before doing any work. Ask if there is a charge for the estimate. After you have received the estimate, feel free to go to another shop for a second opinion. A written estimate must include the total estimated price for parts and labor for a specified repair or service. The estimate must also itemize the parts to be used and the method of repair. The repair shop must stick to the method of repair and the parts listed unless you agree in advance to any changes. In addition to the total amount, the estimate may itemize the parts to be used and the method of repair. If so, the repair shop must stick to it. They may not legally substitute parts or change the repair method without your consent. The technician will ask you to sign the estimate/work order, which gives the shop permission to proceed with the work. If you want any of the parts returned to you, be sure to say so when the technician gives you the estimate. Before you sign, be sure you understand the work the technician will do. Your signature means you agree to pay for the repairs up to the amount specified. Do not sign a blank work order. Newer cars often need a diagnosis before repairs can be done. A diagnosis uses procedures established by the auto manufacturer to determine the cause of the malfunction. The estimate may cover the cost of the diagnosis alone, or the cost of diagnosis and repair. If some of the work will be done at a different shop, it must be noted on the written estimate or work order. For example, auto body shops sometimes have auto glass shops replace damaged windshields. If so, the shop must get your permission, unless you cannot reasonably be notified. |
IN ACCORDANCE WITH THE AUTOMOTIVE REPAIR ACT OF 1974, A CUSTOMER IS ENTITLED TO 1. A WRITTEN ESTIMATE FOR REPAIR WORK. 2. A DETAILED INVOICE OF WORK DONE AND PARTS SUPPLIED. 3. RETURN OF REPLACED PARTS, IF REQUESTED AT THE TIME A WORK ORDER IS PLACED. QUESTIONS CONCERNING THE ABOVE SHOULD BE DIRECTED TO THE MANAGER OF THE REPAIR FACILITY. UNRESOLVED QUESTIONS REGARDING SERVICE WORK MAY BE SUBMITTED TO THE BUREAU OF AUTOMOTIVE REPAIR. |
2011 Honda Civic PCM Idle speed learn procedure http://www.import-car.com/honda-idle-speed-drops-steering-wheel-turned/?utm_source=browser&utm_medium=push_notification&utm_campaign=PushCrew_notification_1531242581&_p_c=1 |
Did you know about Mobil 1 Extended Performance High Mileage? It exists! https://mobiloil.com/en/article/why-the-mobil-advantage/mobil-1-high-mileage-guide/extended-performance-high-mileage?WT.ac=Home-JT_M1EP-HM-intro-lifeblood
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adeleks:Which oil in particular? |
tolugar:No station in Nigeria sells 5w20 or 0w20...you have to purchase it from other sellers |
tolugar:Where is your location? |
How about oil changes once in a year? Advert brought to you courtesy of Eric the Car Guy and Mobil1 https://www.youtube.com/watch?v=wm_KIjt85eQ&feature=youtu.be |
How about oil changes once in a year? Advert brought to you courtesy of Eric the Car Guy and Mobil1 https://www.youtube.com/watch?v=wm_KIjt85eQ&feature=youtu.be |
etebefia:
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Next, what are your rights as a consumer of automotive repair services |
PRECAUTIONS TO OBSERVE WHEN DESCRIBING THE PROBLEM FULLY 1. be as detailed as possible 2. Don't rush 3. Don't let yourself be intimidated (if he intimidates you, he is not the tech for you!) 4. Although the technician or service representative probably can't diagnose your problem on the spot, ask questions. If you don't understand the answers, ask for clarification. (if his answers don't make you feel comfortable, he is not the tech for you!) 5. Be sure the repair shop has a number where you can be reached. If the technician is going to call you later with a diagnosis, ask when. If you're going to call the shop, be sure you know the number and best time to call. |
Describe the problem fully part 3: Changes in performance Has your engine performance decreased? Is your fuel economy falling? Do you regularly have to add coolant or oil? Are belts or hoses wearing out faster than they should? |
Describe the problem fully part 2 : Problems in handling or braking Do you feel vibrations in the steering column or the brake pedal? Does the steering pull to the right or the left? Are your tires wearing unevenly? |
Describe the problem fully part 1 :Report any Unusual sounds, odors, leaks, warning lights, or smoke Where in the vehicle is the sound coming from? When does it happen? When the engine is running? When the engine is cold? When you're accelerating? Braking? Turning? Going above or at a certain speed? |
What is involved in describing the problem fully? |
Responsibility 1:Describing the problem fully Between the wife and the child, who knows the husband/father better? Between a personal assistant in the office and the wife, who knows the CEO better? Don't tell me about the side chick, she only knows what he tells her or shows her, the wife at home knows the husband way way better Remember, you know your vehicle better than anyone. When something is wrong, try to pinpoint the symptoms before taking the car in for service. |
Choosing the right battery for the right consumer (video) https://player.vimeo.com/video/252782617 Video targeted at service providers...but end users can learn a thing or two |
The upcoming Collision Industry Conference (CIC) meeting Aug. 7-8 in Atlanta will include a special committee presentation on scanning, diagnostics and calibrations. This timely subject will be addressed by a guest speaker from Bosch Automotive Aftermarket, as part of the Emerging Technologies committee’s presentation. More details here: http://www.bodyshopbusiness.com/upcoming-cic-adds-scanning-to-topic-line-up/ My brother once posted a video on this issue here: https://www.nairaland.com/4477248/after-ghastly-accident-how-fix/4#68436291 |
Next your responsibilities when informing a shop that you need a repair done to your vehicle |
Is the shop a general practitioner or a specialist? Ask if the shop's technicians regularly work on the make and model of your car or truck, and are comfortable doing the repair you need - especially if your vehicle needs major work. |
Do they stand by their work OR do they prefer to stand by your money? Ask the service writer if the shop guarantees its work. If so, ask for a copy of the guarantee. |
How does the shop treat customers and potential customers? Three tests to employ: Courteous, helpful staff A service manager willing and able to answer your questions and resolve disputes Qualified technicians with professional certifications such as Automotive Service Excellence (ASE) or other advanced training |
What does the appearance of the shop tell about those behind the shop? Three tests to look out for: Neat, well-organized service floors Modern equipment Clearly posted and easily explained policies on labor charges, guarantees, and accepted methods of payment |
Is the shop or its proprietor a professional? Two tests for that: Membership in an automotive trade organization Technician certifications |
Three levels of licensing exist: Auto repair Smog Check, if applicable Lamp and brake inspections, if applicable |
Select a Repair Shop Before You Need One Ask family, friends, and co-workers which repair shops they like and why. Verify that the shop you are considering is registered with BAR, and check to see if there has been any disciplinary action taken against it. You can verify a license online at, verify a license, or call (800) 952-5210. Try out a repair shop with a minor maintenance job, such as an oil change. If you're happy with the service you receive, you may have found a shop that's right for you. Here are some things to consider when selecting a repair shop: 1. License and Registration 2. Professionalism 3. Shop Appearance 4. Personnel 5. Guarantees 6. Shop Specialty 7. Meeting with the Service Writer |
Will/Can using oil specified by the manufacturer shorten engine life? |
About Your Owner's Manual Your owner's manual explains what your car's warning indicators mean and what to do if they come on. Paying attention to those indicators can keep small problems from becoming big ones. Besides warning lights, you should also pay attention to how the car performs as you drive each day. Note anything out of the ordinary and deal with it as soon as possible. Most mechanical problems get worse with time. Remember that simple and inexpensive procedures like oil changes help your car last longer. Follow the manufacturer's recommended service schedule for oil changes and other maintenance, including fluid or flush services, to help prevent serious problems. The service schedule is in your owner's manual. Don't feel pressured to agree to any service offered by your repair shop. Ask the technician why the service is needed and if it will void any vehicle warranties. If you are still unsure, decline the service until you can do more research. Contact the manufacturer or ask for a second opinion if your owner's manual doesn't provide you with an answer. In addition, keep good records of all services done on your vehicle. If you don't have your car owner's manual, check with your local car dealership or look online for a copy. |