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Prince if you have all this requirements pasted here. Please contact me as soon as possible. But mind you the job is abroad.
This permanent job opportunity offers good scope for progression/development and would best suit a junior candidate with 1-2 years administration experience or a recent graduate.

Duties to include:-

Support the Customer Service Manager and their department
Handle incoming calls.
Create new cases and transfer to customer service team members
Add notes to existing cases. Capture key information, assign and ensure telephone service level agreements are achieved daily.
Handle incoming / outgoing post and emails.
Logging and assigning cases as appropriate
Remain customer focused and be able to plan and prioritise tasks to ensure all are completed within agreed timescales.
Manage cheque requests accurately and within agreed timescales.
Handle requests for product details promptly and with a high degree of accuracy and confidentiality
Follow all agreed administrative processes in a timely and accurate manner
To complete Data entry and administrative tasks with a high degree of accuracy
To continuously review administrative processes and to recommend changes to better support the Customer Relations Team
Assist with any additional team support requirements as identified by the Team Manager politely and professionally
 

Candidate requirements:

Applicants should possess a minimum GCSE C grade or Equivalent qualification in Maths and English.
Good knowledge of Microsoft Word, Outlook and Excel
Previous experience within an office environment with some data entry or reception experience is essential
Previous experience of  customer service and handling inbound telephone calls is desirable
A team player and demonstrate a committed and motivated approach and be flexible to meet the department’s needs.
Highly motivated and demonstrate a willingness to take on additional responsibilities or to continuously improve processes.
Must have good written and spoken English and possess strong word-processing skills, with the ability to quickly learn new IT packages.
Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area.  We specialise in permanent and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, sales admin/sales support, marketing and IT Helpdesk/IT support.

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Hi,
It doesn't work that way, nothing good they say comes easy, I'm not interested in marrying you , I just wanna help you for heaven sake. Pls you have to send me your Cv, your cert and all the necessary requirements. Can you work with an Oil company? Pls reply me Asap. God bless you. My Email address is : free2rebeck@yahoo.com