THANK YOU NAIRALAND, YOU GUYS ARE THE BEST!!!!. I GOT THE REFUND YESTERDAY!!! I APPRECIATE EVERYBODY THAT CONTRIBUTED. THANK YOU.

@surveyProf, thanx for ur concern. I got the refund yesterday.

Jumia is now blaming interswitch as if I bought the merchandise from interswitch!! see SCAM!!!!!!!! mschewwwwww

Jumia= SCAM!!!

Hi Jumia,
my order number 300074693. Two (2) orders were made in February 2013 - a perfume and sunglasses.
The perfume was delivered and the sunglasses was not delivered. After several calls to confirm the delay, your customer service said it was not
available yet it was displayed online and it was being paid for.
Going through your website I came across your return policy, under which I found 'refund' which CLEARLY STATES THAT 'If you have already paid for the purchase in cash, we will refund
the full cost of it by transferring the entire amount to your account. If the item was paid for by credit card, the funds will be returned only directly to the card which was used for the purchase'.
In my case, its the REVERSE! The refund was meant to be made since February, 2013 and now it has dragged to April, 2013 which is 3 months now.
My friend and I have called your customer service on numerous counts, yet they keep promising to work on it. It is either they are incompetent or they have chosen not to work on it. Maybe JUMIA has
gotten away with so many people's money in the past and present because I have not received any positive feed back from them.
We are so.....displeased with your action on this matter and we feel we are being taken for granted.
We believe it is FRAUD to showcase what you DO NOT have in stock and allow innocent customers pay for it online.
Also, it is FRAUD not to pay back the total sum that was deducted from the named account for the sunglasses.
We have decided within ourselves we will take JUMIA to court.

JUMIA JUMIA JUMIA!!!!

REFUND my MONEY!!!! its 3 months already!!! Jumia is just full of FRAUDULENT ACTS!!!! Here is my order no 300074693